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  #1 (permalink)  
Old 02-03-2009, 12:09 AM
Member
  
Posts: 13
Default [SOLVED] Help for MTA
Hello,

I can't seem to get the MTA to start and the MX to resolve.

Checking the MX via the zimbra console gives me:

Code:
Domain is configured to use SMTP host: mailx.example.com.. None of the MX records match this name. Found the following MX records:
10 mailx.example.com.
Doing a dig MX example.com gives me

Code:
; <<>> DiG 9.3.4-P1 <<>> mx example.com
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 2394
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1

;; QUESTION SECTION:
;example.com.            IN      MX

;; ANSWER SECTION:
example.com.     2592000 IN      MX      10 mailx.example.com.

;; AUTHORITY SECTION:
example.com.     2592000 IN      NS      10.10.0.152.example.com.

;; ADDITIONAL SECTION:
mailx.example.com. 2592000 IN    A       10.10.0.152

;; Query time: 0 msec
;; SERVER: 10.10.0.152#53(10.10.0.152)
;; WHEN: Tue Feb  3 08:22:21 2009
;; MSG SIZE  rcvd: 100
I'm running bind chroot, and my config is:

/etc/named.conf

Code:
// Default named.conf generated by install of bind-9.2.4-2
options {
       directory "/var/named";
       dump-file "/var/named/data/cache_dump.db";
       statistics-file "/var/named/data/named_stats.txt";
forwarders { 10.10.0.140 ; };
};
include "/etc/rndc.key";
// We are the master server for example.com
zone "example.com" {
    type master;
    file "db.example.com";
};

zone "mailx.example.com" {
        type master;
        file "db.mailx.example.com";
};
Zone Files are:

db.example.com

Code:
;
;       Addresses and other host information.
;
@       IN      SOA     example.com. hostmaster.example.com. (
                               10118      ; Serial
                               43200      ; Refresh
                               3600       ; Retry
                               3600000    ; Expire
                               2592000 )  ; Minimum
;       Define the nameservers and the mail servers
               IN      NS      10.10.0.152
               IN      A       10.10.0.152
               IN      MX      10 mailx.example.com.
db.mailx.example.com

Code:
;
;       Addresses and other host information.
;
@       IN      SOA     mailx.example.com. hostmaster.example.com. (
                               10118      ; Serial
                               43200      ; Refresh
                               3600       ; Retry
                               3600000    ; Expire
                               2592000 )  ; Minimum
;       Define the nameservers and the mail servers
               IN      NS      10.10.0.152
               IN      A       10.10.0.152

Can anyone tell me what's wrong?
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  #2 (permalink)  
Old 02-03-2009, 12:14 AM
Zimbra Consultant & Moderator
  
Posts: 20,316
Default
Please update your forum profile with the output of the following:

Code:
zmcontrol -v
What's the output of the following (run on the Zimbra server):

Code:
cat /etc/hosts
cat /etc/resolv.conf
host `hostname`  <-- use backticks not single quotes

zmcontrol status
You should also look in the log files and see what errors there are.
__________________
Regards


Bill
Last edited by phoenix; 02-03-2009 at 12:16 AM..
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  #3 (permalink)  
Old 02-03-2009, 12:37 AM
Member
  
Posts: 13
Default Thank you for the quick reply
Quote:
Originally Posted by phoenix View Post
Please update your forum profile with the output of the following:

Code:
zmcontrol -v
What's the output of the following (run on the Zimbra server):

Code:
cat /etc/hosts
cat /etc/resolv.conf
host `hostname`  <-- use backticks not single quotes

zmcontrol status
You should also look in the log files and see what errors there are.


I've updated the profile as you asked.

host `hostname` gives me:

Code:
;; connection timed out; no servers could be reached
/etc/hosts is

Code:
# Do not remove the following line, or various programs
# that require network functionality will fail.
127.0.0.1       localhost.localdomain   localhost
::1     localhost6.localdomain6 localhost6
10.10.0.152     mailx.example.com.       mailx.
10.10.0.140     ds.example.com.  ds.
/etc/resolv.conf is

Code:
search example.com
nameserver 10.10.0.152
nameserver 10.10.0.140
10.10.0.140 is the AD server, so I plan to shift it to primary, as a previous issue would not let me authenticate via AD if I did not do this.

The logs show me this useful info:

Code:
Feb  3 13:56:00 mailx postfix/postqueue[14423]: warning: valid_hostname: misplaced delimiter: mailx.example.com.
Feb  3 13:56:00 mailx postfix/postqueue[14423]: fatal: file /opt/zimbra/postfix-2.4.7.5z/conf/main.cf: parameter myhostname: bad parameter value: mailx.example.com.
Feb  3 08:56:05 mailx zmmailboxdmgr[14650]: status requested
Feb  3 08:56:05 mailx zmmailboxdmgr[14650]: status OK
Feb  3 08:56:07 mailx zimbramon[14426]: 14426:info: 2009-02-03 08:56:01, STATUS: mailx.example.com.: antispam: Stopped
Feb  3 08:56:07 mailx zimbramon[14426]: 14426:info: 2009-02-03 08:56:01, STATUS: mailx.example.com.: antivirus: Stopped
Feb  3 08:56:07 mailx zimbramon[14426]: 14426:info: 2009-02-03 08:56:01, STATUS: mailx.example.com.: ldap: Running
Feb  3 08:56:07 mailx zimbramon[14426]: 14426:info: 2009-02-03 08:56:01, STATUS: mailx.example.com.: logger: Running
Feb  3 08:56:07 mailx zimbramon[14426]: 14426:info: 2009-02-03 08:56:01, STATUS: mailx.example.com.: mailbox: Running
Feb  3 08:56:07 mailx zimbramon[14426]: 14426:info: 2009-02-03 08:56:01, STATUS: mailx.example.com.: mta: Stopped
Feb  3 08:56:07 mailx zimbramon[14426]: 14426:info: 2009-02-03 08:56:01, STATUS: mailx.example.com.: saslauthd: is running with pid 6059
Feb  3 08:56:07 mailx zimbramon[14426]: 14426:info: 2009-02-03 08:56:01, STATUS: mailx.example.com.: snmp: Running
Feb  3 08:56:07 mailx zimbramon[14426]: 14426:info: 2009-02-03 08:56:01, STATUS: mailx.example.com.: spell: Running
Feb  3 08:56:07 mailx zimbramon[14426]: 14426:info: 2009-02-03 08:56:01, STATUS: mailx.example.com.: stats: Running
This seems to point at a hostname problem. How can I fix it?
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  #4 (permalink)  
Old 02-03-2009, 12:38 AM
Moderator
  
Posts: 7,928
Default
You do not need (dots) after the hostnames
Code:
10.10.0.152     mailx.example.com       mailx
__________________
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  #5 (permalink)  
Old 02-03-2009, 01:11 AM
Member
  
Posts: 13
Default Thank you for the quick reply
I changed /etc/hosts/ to remove the dots from the names. This is what i see after this:

Code:
 zmcontrol start
Host mailx.krayonpictures.com.
        Starting logger...FAILED
mysqld_safe already running with pid 6401


        Starting mailbox...Done.
        Starting antispam...Done.
        Starting antivirus...Done.
        Starting snmp...FAILED


        Starting spell...Done.
        Starting mta...FAILED
postmap: warning: valid_hostname: misplaced delimiter: mailx.krayonpictures.com.
postmap: fatal: file /opt/zimbra/postfix-2.4.7.5z/conf/main.cf: parameter myhostname: bad parameter value: mailx.krayonpictures.com.
postalias: warning: valid_hostname: misplaced delimiter: mailx.krayonpictures.com.
postalias: fatal: file /opt/zimbra/postfix-2.4.7.5z/conf/main.cf: parameter myhostname: bad parameter value: mailx.krayonpictures.com.
postfix failed to start


        Starting stats...Done.
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  #6 (permalink)  
Old 02-03-2009, 01:28 AM
Moderator
  
Posts: 7,928
Default
Now you have made the changes please post the output again from
Code:
cat /etc/hosts
cat /etc/resolv.conf
dig yourdomain mx
dig yourdomain any
host `hostname` <- note backticks and not single quotes
I believe when you installed Zimbra reported that you had a error with your DNS setup though you continued with the installation ? So I suspect you have some incorrect information in your Zimbra configuration now. So, check how your server is setup using
Code:
su - zimbra
zmlocalconfig | grep krayonpictures
zmprov gs `zmhostname`
__________________
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  #7 (permalink)  
Old 02-03-2009, 05:18 AM
Member
  
Posts: 13
Default Here we are
Quote:
Originally Posted by uxbod View Post
Now you have made the changes please post the output again from
Code:
cat /etc/hosts
cat /etc/resolv.conf
dig yourdomain mx
dig yourdomain any
host `hostname` <- note backticks and not single quotes
I believe when you installed Zimbra reported that you had a error with your DNS setup though you continued with the installation ? So I suspect you have some incorrect information in your Zimbra configuration now. So, check how your server is setup using
Code:
su - zimbra
zmlocalconfig | grep example
zmprov gs `zmhostname`
Wow, you guys are quick!
Here are the outputs :

cat /etc/hosts

Code:
# Do not remove the following line, or various programs
# that require network functionality will fail.
127.0.0.1       localhost.localdomain   localhost
::1     localhost6.localdomain6 localhost6
10.10.0.152     mailx.example.com        mailx
10.10.0.140     ds.example.com   ds
cat /etc/resolv.conf

Code:
; generated by /sbin/dhclient-script
search example.com
nameserver 10.10.0.152
nameserver 10.10.0.140
dig example.com mx

Code:
; <<>> DiG 9.3.4-P1 <<>> example.com mx
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 13368
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1

;; QUESTION SECTION:
;example.com.            IN      MX

;; ANSWER SECTION:
example.com.     2592000 IN      MX      10 mailx.example.com.

;; AUTHORITY SECTION:
example.com.     2592000 IN      NS      10.10.0.152.example.com.

;; ADDITIONAL SECTION:
mailx.example.com. 2592000 IN    A       10.10.0.152

;; Query time: 1 msec
;; SERVER: 10.10.0.152#53(10.10.0.152)
;; WHEN: Tue Feb  3 13:41:21 2009
;; MSG SIZE  rcvd: 100
dig example.com any

Code:
; <<>> DiG 9.3.4-P1 <<>> example.com any
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 38139
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 1

;; QUESTION SECTION:
;example.com.            IN      ANY

;; ANSWER SECTION:
example.com.     2592000 IN      SOA     example.com. hostmaster.example.com. 10118 43200 3600 3600000 2592000
example.com.     2592000 IN      NS      10.10.0.152.example.com.
example.com.     2592000 IN      A       10.10.0.152
example.com.     2592000 IN      MX      10 mailx.example.com.

;; ADDITIONAL SECTION:
mailx.example.com. 2592000 IN    A       10.10.0.152

;; Query time: 1 msec
;; SERVER: 10.10.0.152#53(10.10.0.152)
;; WHEN: Tue Feb  3 13:42:02 2009
;; MSG SIZE  rcvd: 163
host `hostname`

Code:
mailx.example.com has address 10.10.0.152
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  #8 (permalink)  
Old 02-03-2009, 05:26 AM
Member
  
Posts: 13
Default Perhaps this could help in diagnosing the problem
issuing a ' zmcontrol start ' as the zimbra user gives:

Code:
Host mailx.example.com.
        Starting logger...FAILED
mysqld_safe already running with pid 6401


        Starting mailbox...Done.
        Starting antispam...Done.
        Starting antivirus...Done.
        Starting snmp...FAILED


        Starting spell...Done.
        Starting mta...FAILED
postmap: warning: valid_hostname: misplaced delimiter: mailx.example.com.
postmap: fatal: file /opt/zimbra/postfix-2.4.7.5z/conf/main.cf: parameter myhostname: bad parameter value: mailx.example.com.
postalias: warning: valid_hostname: misplaced delimiter: mailx.example.com.
postalias: fatal: file /opt/zimbra/postfix-2.4.7.5z/conf/main.cf: parameter myhostname: bad parameter value: mailx.example.com.
postfix failed to start


        Starting stats...Done.
I really have a strong feeling this could be root cause. I tried editing the offending line in /opt/zimbra/postfix-2.4.7.5z/conf/main.cf, removing the dot at the end, but the name somehow gets reset to the previous value each time I visit the file.
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  #9 (permalink)  
Old 02-03-2009, 05:35 AM
Moderator
  
Posts: 7,928
Default
You need to make the change in /opt/zimbra/conf/main.conf.in. The .conf gets re-written everytime the services are restarted. Also run the zmlocalconfig command I provided aswell.
__________________
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  #10 (permalink)  
Old 02-03-2009, 01:35 PM
Outstanding Member
  
Posts: 684
Default Not sure it makes a difference, but...
I would use a FQDN for your NS record instead of the IP + domain name. It could be mailx.domain.com.
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