[SOLVED] 5.0.11 -> 5.0.12 Upgrade failed (SSLeay.so)

[bards1888]

5.0.11 32bit RPM
Centos 5.2

Tried to upgrade to 5.0.12 and received this error message;


Updating from 5.0.12_GA
Can't load '/opt/zimbra/zimbramon/lib/i486-linux-gnu-thread-multi/auto/Net/SSLeay/SSLeay.so' for module Net::SSLeay: libssl.so.0.9.8: cannot open shared object file: No such file or directory at /usr/lib/perl5/5.8.8/i386-linux-thread-multi/DynaLoader.pm line 230,

line 3.
at /opt/zimbra/zimbramon/lib/IO/Socket/SSL.pm line 18
Compilation failed in require at /opt/zimbra/zimbramon/lib/IO/Socket/SSL.pm line 18,

line 3.
BEGIN failed--compilation aborted at /opt/zimbra/zimbramon/lib/IO/Socket/SSL.pm line 18,

line 3.
Compilation failed in require at /opt/zimbra/zimbramon/lib/Net/LDAP.pm line 991,

line 3.
[root@zimbra zcs-5.0.12_GA_2789.RHEL5.20090126051426]# ls -l /opt/zimbra/zimbramon/lib/i486-linux-gnu-thread-multi/auto/Net/SSLeay/SSLeay.so
-r-xr-xr-x 1 root root 609187 Jan 23 2008 /opt/zimbra/zimbramon/lib/i486-linux-gnu-thread-multi/auto/Net/SSLeay/SSLeay.so

I've searched the forums and could not find anything similar. I'll keep investigating but in the meantime I thought I'd post here.

Cheers.

[uxbod]

You should have a install and zmsetup log in /tmp. Can you post these please.

[bards1888]

Thanks for the quick reply. This is running in a vm, which I snapshotted, so I am more than happy to "stay and play" to get this fixed.



zmsetup.log

Thu Jan 29 22:12:15 2009 Operations logged to /tmp/zmsetup.01292009-221215.log
Thu Jan 29 22:12:15 2009 Getting installed packages
Thu Jan 29 22:12:17 2009 Getting local config zimbra_server_hostname
Thu Jan 29 22:12:17 2009 Getting local config ldap_url
Thu Jan 29 22:12:18 2009 zimbra_server_hostname contained in ldap_url checking ldap status
Thu Jan 29 22:12:18 2009 Checking ldap status.
Thu Jan 29 22:12:18 2009 *** Running as zimbra user: /opt/zimbra/bin/ldap status
Thu Jan 29 22:12:18 2009 Starting ldap...
Thu Jan 29 22:12:18 2009 *** Running as zimbra user: /opt/zimbra/sleepycat/bin/db_recover -h /opt/zimbra/openldap-data
Thu Jan 29 22:12:18 2009 *** Running as zimbra user: /opt/zimbra/libexec/zmldapapplyldif
Can't load '/opt/zimbra/zimbramon/lib/i486-linux-gnu-thread-multi/auto/Net/SSLeay/SSLeay.so' for module Net::SSLeay: libssl.so.0.9.8: cannot open shared object file: No such file or directory at /usr/lib/perl5/5.8.8/i386-linux-thread-multi/DynaLoader.pm line 230.
at /opt/zimbra/zimbramon/lib/IO/Socket/SSL.pm line 18
Compilation failed in require at /opt/zimbra/zimbramon/lib/IO/Socket/SSL.pm line 18.
BEGIN failed--compilation aborted at /opt/zimbra/zimbramon/lib/IO/Socket/SSL.pm line 18.
Compilation failed in require at /opt/zimbra/zimbramon/lib/Net/LDAP.pm line 991.
Thu Jan 29 22:12:29 2009 *** Running as zimbra user: /opt/zimbra/bin/ldap status
slapd running pid: 28655
Thu Jan 29 22:12:29 2009 done.
Thu Jan 29 22:12:29 2009 Getting installed services from ldap
Thu Jan 29 22:12:31 2009 checking isEnabled zimbra-core
Thu Jan 29 22:12:31 2009 zimbra-core not in enabled cache
Thu Jan 29 22:12:32 2009 enabled packages
Thu Jan 29 22:12:32 2009 zimbra_server_hostname contained in ldap_url checking ldap status
Thu Jan 29 22:12:32 2009 Checking ldap status.
Thu Jan 29 22:12:32 2009 *** Running as zimbra user: /opt/zimbra/bin/ldap status
slapd running pid: 28655
Thu Jan 29 22:12:32 2009 slapd already running.
Thu Jan 29 22:12:32 2009 Getting enabled services from ldap
Thu Jan 29 22:12:35 2009 Marking zimbra-apache as installed. Services for zimbra-apache will be enabled.
Thu Jan 29 22:12:36 2009 Marking zimbra-proxy as disabled.
Thu Jan 29 22:12:36 2009 Setting defaults...
Thu Jan 29 22:12:37 2009 Setting local config zimbra_java_home to /opt/zimbra/java
Thu Jan 29 22:12:37 2009 *** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e zimbra_java_home='/opt/zimbra/java' 2> /dev/null
Thu Jan 29 22:12:37 2009 checking isEnabled zimbra-cluster
Thu Jan 29 22:12:37 2009 zimbra-cluster not in enabled cache
Thu Jan 29 22:12:37 2009 enabled packages zimbra-logger zimbra-store zimbra-mta zimbra-core zimbra-apache zimbra-proxy zimbra-snmp zimbra-ldap zimbra-spell
Thu Jan 29 22:12:37 2009 zimbra_server_hostname contained in ldap_url checking ldap status
Thu Jan 29 22:12:37 2009 Checking ldap status.
Thu Jan 29 22:12:37 2009 *** Running as zimbra user: /opt/zimbra/bin/ldap status
slapd running pid: 28655
Thu Jan 29 22:12:38 2009 slapd already running.
Thu Jan 29 22:12:38 2009 Getting enabled services from ldap
Thu Jan 29 22:12:41 2009 Marking zimbra-apache as installed. Services for zimbra-apache will be enabled.
Thu Jan 29 22:12:42 2009 checking isEnabled zimbra-store
Thu Jan 29 22:12:42 2009 zimbra-store is enabled
Thu Jan 29 22:12:43 2009 checking isEnabled zimbra-ldap
Thu Jan 29 22:12:43 2009 zimbra-ldap is enabled
Thu Jan 29 22:12:43 2009 checking isEnabled zimbra-ldap
Thu Jan 29 22:12:43 2009 zimbra-ldap is enabled
Thu Jan 29 22:12:43 2009 checking isEnabled zimbra-store
Thu Jan 29 22:12:43 2009 zimbra-store is enabled
Thu Jan 29 22:12:43 2009 checking isEnabled zimbra-mta
Thu Jan 29 22:12:43 2009 zimbra-mta is enabled
Thu Jan 29 22:12:44 2009 done.
Thu Jan 29 22:12:44 2009 Upgrading from 5.0.11_GA_2695 to 5.0.12_GA_2789
Thu Jan 29 22:12:45 2009 Stopping zimbra services
Thu Jan 29 22:12:55 2009 Verifying /opt/zimbra/conf/my.cnf
Thu Jan 29 22:12:56 2009 Starting mysql
Thu Jan 29 22:13:09 2009 Starting logger mysql
Thu Jan 29 22:13:21 2009 This appears to be 5.0.11_GA
Thu Jan 29 22:13:22 2009 Redolog Version: 1.23 New Redolog Version: 1.23
Thu Jan 29 22:13:22 2009 Stopping mysql
Thu Jan 29 22:13:37 2009 Stopping logger mysql
Thu Jan 29 22:13:50 2009 Checking ldap status
Thu Jan 29 22:13:51 2009 Starting ldap
Thu Jan 29 22:14:01 2009 Checking 3.0.M1
Thu Jan 29 22:14:01 2009 Checking 3.0.0_M2
Thu Jan 29 22:14:01 2009 Checking 3.0.0_M3
Thu Jan 29 22:14:01 2009 Checking 3.0.0_M4
Thu Jan 29 22:14:01 2009 Checking 3.0.0_GA
Thu Jan 29 22:14:01 2009 Checking 3.0.1_GA
Thu Jan 29 22:14:01 2009 Checking 3.1.0_GA
Thu Jan 29 22:14:01 2009 Checking 3.1.1_GA
Thu Jan 29 22:14:01 2009 Checking 3.1.2_GA
Thu Jan 29 22:14:01 2009 Checking 3.1.3_GA
Thu Jan 29 22:14:01 2009 Checking 3.1.4_GA
Thu Jan 29 22:14:01 2009 Checking 3.2.0_M1
Thu Jan 29 22:14:01 2009 Checking 3.2.0_M2
Thu Jan 29 22:14:01 2009 Checking 4.0.0_RC1
Thu Jan 29 22:14:01 2009 Checking 4.0.0_GA
Thu Jan 29 22:14:01 2009 Checking 4.0.1_GA
Thu Jan 29 22:14:01 2009 Checking 4.0.2_GA
Thu Jan 29 22:14:01 2009 Checking 4.0.3_GA
Thu Jan 29 22:14:01 2009 Checking 4.0.4_GA
Thu Jan 29 22:14:01 2009 Checking 4.0.5_GA
Thu Jan 29 22:14:01 2009 Checking 4.1.0_BETA1
Thu Jan 29 22:14:01 2009 Checking 4.5.0_BETA1
Thu Jan 29 22:14:01 2009 Checking 4.5.0_BETA2
Thu Jan 29 22:14:01 2009 Checking 4.5.0_RC1
Thu Jan 29 22:14:01 2009 Checking 4.5.0_RC2
Thu Jan 29 22:14:01 2009 Checking 4.5.0_GA
Thu Jan 29 22:14:01 2009 Checking 4.5.1_GA
Thu Jan 29 22:14:01 2009 Checking 4.5.2_GA
Thu Jan 29 22:14:01 2009 Checking 4.5.3_GA
Thu Jan 29 22:14:01 2009 Checking 4.5.4_GA
Thu Jan 29 22:14:01 2009 Checking 4.5.5_GA
Thu Jan 29 22:14:01 2009 Checking 4.5.6_GA
Thu Jan 29 22:14:01 2009 Checking 4.5.7_GA
Thu Jan 29 22:14:01 2009 Checking 4.5.8_GA
Thu Jan 29 22:14:01 2009 Checking 4.5.9_GA
Thu Jan 29 22:14:01 2009 Checking 4.6.1_RC1
Thu Jan 29 22:14:01 2009 Checking 4.5.10_GA
Thu Jan 29 22:14:01 2009 Checking 4.5.11_GA
Thu Jan 29 22:14:01 2009 Checking 5.0.0_BETA1
Thu Jan 29 22:14:01 2009 Checking 5.0.0_BETA2
Thu Jan 29 22:14:01 2009 Checking 5.0.0_BETA3
Thu Jan 29 22:14:01 2009 Checking 5.0.0_BETA4
Thu Jan 29 22:14:01 2009 Checking 5.0.0_RC1
Thu Jan 29 22:14:01 2009 Checking 5.0.0_RC2
Thu Jan 29 22:14:01 2009 Checking 5.0.0_RC3
Thu Jan 29 22:14:01 2009 Checking 5.0.0_GA
Thu Jan 29 22:14:01 2009 Checking 5.0.1_GA
Thu Jan 29 22:14:01 2009 Checking 5.0.2_GA
Thu Jan 29 22:14:01 2009 Checking 5.0.3_GA
Thu Jan 29 22:14:01 2009 Checking 5.0.4_GA
Thu Jan 29 22:14:01 2009 Checking 5.0.5_GA
Thu Jan 29 22:14:01 2009 Checking 5.0.6_GA
Thu Jan 29 22:14:01 2009 Checking 5.0.7_GA
Thu Jan 29 22:14:01 2009 Checking 5.0.8_GA
Thu Jan 29 22:14:01 2009 Checking 5.0.9_GA
Thu Jan 29 22:14:01 2009 Checking 5.0.10_GA
Thu Jan 29 22:14:01 2009 Checking 5.0.11_GA
Thu Jan 29 22:14:01 2009 Checking 5.0.12_GA
Thu Jan 29 22:14:01 2009 Updating from 5.0.12_GA
Thu Jan 29 22:14:03 2009 Global config attribute retrieved from ldap: zimbraAdminConsoleLDAPAuthEnabled=FALSE
Thu Jan 29 22:14:07 2009 Global config attribute retrieved from ldap: zimbraReverseProxyRouteLookupTimeoutCache=60s
Thu Jan 29 22:14:09 2009 Global config attribute retrieved from ldap: zimbraCalendarCalDavUseDistinctAppointmentAndToDoC ollection=FALSE




and install.log;


COMMAND: zmlocalconfig -s | sed -e "s/ = \(.*\)/=\'\1\'/" > /opt/zimbra/.saveconfig/config.save
COMMAND: zmcontrol shutdown
Host zimbra.someone.net
Stopping stats...Done
Stopping mta...Done
Stopping spell...Done
Stopping snmp...Done
Stopping archiving...Done
Stopping antivirus...Done
Stopping antispam...Done
Stopping imapproxy...Done
Stopping mailbox...Done
Stopping logger...Done
Stopping ldap...Done
Preparing packages for installation...
zimbra-core-5.0.12_GA_2789.RHEL5-20090126051426
chown: missing operand after `root:root'
Try `chown --help' for more information.
chown: missing operand after `zimbra:zimbra'
Try `chown --help' for more information.
chown: missing operand after `root:root'
Try `chown --help' for more information.
chown: missing operand after `root:root'
Try `chown --help' for more information.
chown: missing operand after `root:root'
Try `chown --help' for more information.
chown: missing operand after `root:root'
Try `chown --help' for more information.
chown: missing operand after `root:root'
Try `chown --help' for more information.
chown: missing operand after `root:root'
Try `chown --help' for more information.
chown: missing operand after `root:root'
Try `chown --help' for more information.
chown: cannot access `/opt/zimbra/openldap/etc': No such file or directory
chown: cannot access `/opt/zimbra/openldap/var': No such file or directory
chmod: missing operand after `755'
Try `chmod --help' for more information.
chown: missing operand after `root:root'
Try `chown --help' for more information.
chown: cannot access `/opt/zimbra/clamav/db': No such file or directory
chown: cannot access `/opt/zimbra/amavisd/sbin': No such file or directory
chmod: cannot access `/opt/zimbra/postfix/conf/postfix-script': No such file or directory
chmod: cannot access `/opt/zimbra/postfix/conf/post-install': No such file or directory
Loading classes to share ... done.
Rewriting and unlinking classes ... done.
Calculating hash values for String objects .. done.
Calculating fingerprints ... done.
Removing unshareable information ... done.
Moving most read-only objects to shared space at 0x90ba0000 ... done.
Moving common symbols to shared space at 0x90f1d3b0 ... done.
Moving remaining symbols to shared space at 0x9104a9c8 ... done.
Moving string char arrays to shared space at 0x9104b458 ... done.
Moving additional symbols to shared space at 0x910ce560 ... done.
Read-only space ends at 0x91123660, 5781088 bytes.
Moving read-write objects to shared space at 0x913a0000 ... done.
Moving String objects to shared space at 0x91931968 ... done.
Read-write space ends at 0x91972408, 6104072 bytes.
Updating references to shared objects ... done.

Preparing packages for installation...
zimbra-ldap-5.0.12_GA_2789.RHEL5-20090126051426
chown: missing operand after `root:root'
Try `chown --help' for more information.
chown: missing operand after `zimbra:zimbra'
Try `chown --help' for more information.
chown: missing operand after `root:root'
Try `chown --help' for more information.
chown: missing operand after `root:root'
Try `chown --help' for more information.
chown: missing operand after `root:root'
Try `chown --help' for more information.
chown: missing operand after `root:root'
Try `chown --help' for more information.
chown: missing operand after `root:root'
Try `chown --help' for more information.
chown: missing operand after `root:root'
Try `chown --help' for more information.
chown: missing operand after `root:root'
Try `chown --help' for more information.
chown: cannot access `/opt/zimbra/clamav/db': No such file or directory
chown: cannot access `/opt/zimbra/amavisd/sbin': No such file or directory
chmod: cannot access `/opt/zimbra/postfix/conf/postfix-script': No such file or directory
chmod: cannot access `/opt/zimbra/postfix/conf/post-install': No such file or directory
Preparing packages for installation...
zimbra-logger-5.0.12_GA_2789.RHEL5-20090126051426
chown: missing operand after `root:root'
Try `chown --help' for more information.
chown: missing operand after `zimbra:zimbra'
Try `chown --help' for more information.
chown: missing operand after `root:root'
Try `chown --help' for more information.
chown: missing operand after `root:root'
Try `chown --help' for more information.
chown: missing operand after `root:root'
Try `chown --help' for more information.
chown: missing operand after `root:root'
Try `chown --help' for more information.
chown: missing operand after `root:root'
Try `chown --help' for more information.
chown: cannot access `/opt/zimbra/clamav/db': No such file or directory
chown: cannot access `/opt/zimbra/amavisd/sbin': No such file or directory
chmod: cannot access `/opt/zimbra/postfix/conf/postfix-script': No such file or directory
chmod: cannot access `/opt/zimbra/postfix/conf/post-install': No such file or directory
Preparing packages for installation...
zimbra-mta-5.0.12_GA_2789.RHEL5-20090126051426
chown: missing operand after `root:root'
Try `chown --help' for more information.
chown: missing operand after `root:root'
Try `chown --help' for more information.
chown: missing operand after `root:root'
Try `chown --help' for more information.
chown: missing operand after `root:root'
Try `chown --help' for more information.
Preparing packages for installation...
zimbra-snmp-5.0.12_GA_2789.RHEL5-20090126051426
chown: missing operand after `root:root'
Try `chown --help' for more information.
chown: missing operand after `root:root'
Try `chown --help' for more information.
chown: missing operand after `root:root'
Try `chown --help' for more information.
chown: missing operand after `root:root'
Try `chown --help' for more information.
Preparing packages for installation...
zimbra-store-5.0.12_GA_2789.RHEL5-20090126051426
ln -s /opt/zimbra/jetty-6.1.5 /opt/zimbra/jetty
Relinking mailboxd to /opt/zimbra/jetty-6.1.5
ln -s /opt/zimbra/apache-tomcat-5.5.15 /opt/zimbra/tomcat
chown: missing operand after `root:root'
Try `chown --help' for more information.
chown: missing operand after `root:root'
Try `chown --help' for more information.
Preparing packages for installation...
zimbra-apache-5.0.12_GA_2789.RHEL5-20090126051426
Preparing packages for installation...
zimbra-spell-5.0.12_GA_2789.RHEL5-20090126051426
Preparing packages for installation...
zimbra-proxy-5.0.12_GA_2789.RHEL5-20090126051426

[uxbod]

What do the following show

env | grep LD_LIBRARY_PATH
readelf -d /opt/zimbra/zimbramon/lib/i386-linux-thread-multi/auto/Net/SSLeay/SSLeay.so

[bards1888]

LD_LIBRARY_PATH is not set for the zimbra user.





[root@zimbra ~]# readelf -d /opt/zimbra/zimbramon/lib/i386-linux-thread-multi/auto/Net/SSLeay/SSLeay.so

Dynamic section at offset 0x55220 contains 24 entries:
Tag Type Name/Value
0x00000001 (NEEDED) Shared library: [libssl.so.0.9.8]
0x00000001 (NEEDED) Shared library: [libcrypto.so.0.9.8]
0x00000001 (NEEDED) Shared library: [libz.so.1]
0x00000001 (NEEDED) Shared library: [libc.so.6]
0x0000000f (RPATH) Library rpath: [/opt/zimbra/openssl-0.9.8i/lib:/usr/lib]
0x0000000c (INIT) 0x7d84
0x0000000d (FINI) 0x4e254
0x6ffffef5 (GNU_HASH) 0xb4
0x00000005 (STRTAB) 0x3000
0x00000006 (SYMTAB) 0xab0
0x0000000a (STRSZ) 13858 (bytes)
0x0000000b (SYMENT) 16 (bytes)
0x00000003 (PLTGOT) 0x56798
0x00000002 (PLTRELSZ) 2384 (bytes)
0x00000014 (PLTREL) REL
0x00000017 (JMPREL) 0x7434
0x00000011 (REL) 0x6afc
0x00000012 (RELSZ) 2360 (bytes)
0x00000013 (RELENT) 8 (bytes)
0x6ffffffe (VERNEED) 0x6acc
0x6fffffff (VERNEEDNUM) 1
0x6ffffff0 (VERSYM) 0x6622
0x6ffffffa (RELCOUNT) 1
0x00000000 (NULL) 0x0
[root@zimbra ~]# readelf -d /opt/zimbra/zimbramon/lib/i486-linux-gnu-thread-multi/auto/Net/SSLeay/SSLeay.so

Dynamic section at offset 0x55014 contains 24 entries:
Tag Type Name/Value
0x00000001 (NEEDED) Shared library: [libssl.so.0.9.8]
0x00000001 (NEEDED) Shared library: [libcrypto.so.0.9.8]
0x00000001 (NEEDED) Shared library: [libz.so.1]
0x00000001 (NEEDED) Shared library: [libc.so.6]
0x0000000f (RPATH) Library rpath: [/opt/zimbra/openssl-0.9.8g/lib]
0x0000000c (INIT) 0x85d8
0x0000000d (FINI) 0x4da94/opt/zimbra/openssl-0.9.8g/lib
0x00000004 (HASH) 0xb4
0x00000005 (STRTAB) 0x384c
0x00000006 (SYMTAB) 0x125c
0x0000000a (STRSZ) 13837 (bytes)
0x0000000b (SYMENT) 16 (bytes)
0x00000003 (PLTGOT) 0x5558c
0x00000002 (PLTRELSZ) 2384 (bytes)
0x00000014 (PLTREL) REL
0x00000017 (JMPREL) 0x7c88
0x00000011 (REL) 0x7348
0x00000012 (RELSZ) 2368 (bytes)
0x00000013 (RELENT) 8 (bytes)
0x6ffffffe (VERNEED) 0x7318
0x6fffffff (VERNEEDNUM) 1
0x6ffffff0 (VERSYM) 0x6e5a
0x6ffffffa (RELCOUNT) 2
0x00000000 (NULL) 0x0

I noticed that the i486 version of SSLeay.so is pointing to /opt/zimbra/openssl-0.9.8g, which doesn't exist, but there is a 0.9.8i directory.

[uxbod]

Sorry, should have said please check LD for root, and not the zimbra user.

[uxbod]

What are the permissions on /opt/zimbra/zimbramon/lib/i486-linux-gnu-thread-multi/auto/Net/SSLeay/SSLeay.so ?

[bards1888]

LD_LIBRARY_PATH is empty for root also.

-r-xr-xr-x 1 root root 609187 Jan 23 2008 /opt/zimbra/zimbramon/lib/i486-linux-gnu-thread-multi/auto/Net/SSLeay/SSLeay.so

I changed this to zimbra:zimbra as I think that is one of the files that zmfixperms changes to be owned by zimbra. I reran the installer and same error. And in fact the perms are now back at root:root, so it may have re-installed the packages.

[bards1888]

This may have been lost at the bottom of my last lengthy post;


I noticed that the i486 version of SSLeay.so is pointing to /opt/zimbra/openssl-0.9.8g, which doesn't exist, but there is a 0.9.8i directory.


[root@zimbra packages]# ldd /opt/zimbra/zimbramon/lib/i486-linux-gnu-thread-multi/auto/Net/SSLeay/SSLeay.so
linux-gate.so.1 => (0x0020b000)
libssl.so.0.9.8 => not found
libcrypto.so.0.9.8 => not found
libz.so.1 => /usr/lib/libz.so.1 (0x0026b000)
libc.so.6 => /lib/libc.so.6 (0x0027e000)
/lib/ld-linux.so.2 (0x00bb8000)


looks like the i486 version of SSLeay.so has been linked against the old version of openssl ?

[uxbod]

It sounds like a previous install did not work correctly. This is what my 5.0.12 install shows

[root@office zimbra]# ls -ld openssl*
lrwxrwxrwx 1 zimbra zimbra   26 Jan 28 18:24 openssl -> /opt/zimbra/openssl-0.9.8i
drwxrwxr-x 6 zimbra zimbra 4096 Jan 28 18:24 openssl-0.9.8i

You could try linking it and then running the setup again.