[SOLVED] Installation Failed after running install.sh

[Infolookup]

Hello all first time posting I was tryign to setup this application and I ran into the follow errors after running install.sh any idea how I can resolve these?

Do you want to verify message store database integrity? [Y] y
Verifying integrity of message store databases. This may take a while.
Error: assertion '-r /opt/zimbra/conf/my.cnf' failed

Could not open required defaults file: /opt/zimbra/conf/my.cnf
Fatal error in defaults handling. Program aborted
Generating report
No errors found
command failed

Checking for installable packages

Found zimbra-core
Found zimbra-ldap
Found zimbra-logger
Found zimbra-mta
Found zimbra-snmp
Found zimbra-store
Found zimbra-apache
Found zimbra-spell
Found zimbra-proxy


The Zimbra Collaboration Suite appears already to be installed.
It can be upgraded with no effect on existing accounts,
or the current installation can be completely removed prior
to installation for a clean install.

Do you wish to upgrade? [Y]
Select the packages to install
Upgrading zimbra-core
Upgrading zimbra-ldap
Upgrading zimbra-logger
Upgrading zimbra-mta
Upgrading zimbra-snmp
Upgrading zimbra-store
Upgrading zimbra-apache
Upgrading zimbra-spell
Upgrading zimbra-proxy
Checking required space for zimbra-core
checking space for zimbra-store

Installing:
zimbra-core
zimbra-ldap
zimbra-logger
zimbra-mta
zimbra-snmp
zimbra-store
zimbra-apache
zimbra-spell
zimbra-proxy

The system will be modified. Continue? [N] Y

Shutting down zimbra mail

Backing up the ldap database...failed.

could not stat config file "/opt/zimbra/conf/slapd.conf": No such file or directory (2)
slapcat: bad configuration file!

[Mccreations]

It seems like the installer thinks Zimbra is already installed but none of the files exist. Have you tried installing/had Zimbra before?

If you haven't, when it asks to update use "N" instead of yes. That may solve your problem.

[Infolookup]

Thanks for repling I followed your advice and got further this time however I am still running into this error...

Do you want to verify message store database integrity? [Y]
Verifying integrity of message store databases. This may take a while.
Error: assertion '-r /opt/zimbra/conf/my.cnf' failed

Could not open required defaults file: /opt/zimbra/conf/my.cnf
Fatal error in defaults handling. Program aborted
Generating report
No errors found
command failed

Should I be concerned or keep going? Also do I need to install mysql for zimbra to work?

[uxbod]

Zimbra comes bundled with all the necessary packages required to run including MySQL. Which version are you attempting to install and what Operating System are you using ?

[Infolookup]

I am running Ubuntu 8.04 and the zcs opensource 5.0.11_GA_2695_UBUNTU8 it looks like the installation is going all the way through this time I used

How To Install Zimbra Collaboration Suite (ZCS) On Ubuntu - Page 2 | HowtoForge - Linux Howtos and Tutorials

However I was just a bit worried about the first error I mentioned, didnt want to go all the way with the installation only to realize that its a major issue.

Also once all of this is finish is there a good guide for securing Zimbra since its going to be out on the internet I wouldnt like to be hacked and used as a spam server now .

[uxbod]

If you have a firewall or router with the capability then obviously only allow the ports you wish to connect so have a read of Wiki :: ZCS Firewall Configuration. I would recommend aswell that you disable HTTP access to ZCS and only allow HTTPS. This can be achieved by running Wiki :: CLI zmtlsctl. Also ensure that your enforce complex passwords which can be set from within the Admin GUI.

[Mccreations]

Originally Posted by Infolookup

I am running Ubuntu 8.04 and the zcs opensource 5.0.11_GA_2695_UBUNTU8 it looks like the installation is going all the way through this time I used However I was just a bit worried about the first error I mentioned, didnt want to go all the way with the installation only to realize that its a major issue.

Also once all of this is finish is there a good guide for securing Zimbra since its going to be out on the internet I wouldnt like to be hacked and used as a spam server now .

That first error message shouldn't do anything bad, that meant that it tried to check an older zimbra installation but failed. You could have hit N to that as well since you never have had zimbra installed.

[Infolookup]

Thank you for the timely replies this is one of the first forums I have posted in and got such a quick turn around! I will work on allowing the necessary port access through my firewall however if I am only planing on receiving and sending mail and accessing it via https, apart from port 25, and 443 do I still need these:

Standard Zimbra ports

* SMTP
o port 25/tcp
* HTTP
o port 80/tcp
* POP3
o port 110/tcp
* IMAP
o port 143/tcp

* HTTPS
o port 443/tcp
* SMTPS
o port 465/tcp
* IMAPS
o port 993/tcp
* POP3S
o port 995/tcp


Also after setting the mode to https only when I try to access

https://myip:7071/zimbradmin/

I am getting a status 404 "The page you were trying to access does not exist."

[phoenix]

If you only use https then all you need is 443 & 25 and if you've set-up Zimbra to use an Authenticated Submission port 587 then add that.

You should access your Zimbra server by FQDN and not by IP address: https://your-server.com:7071 - if you can't access it like that you most likely have a DNS problem. You don't mentions if you're accessing the Admin UI via the LAN or externally, obviously if it's externally then you'll need 7071 allowed through your NAT or firewall.

[Infolookup]

I am trying to loggin to the admin interface internally I am now able to access the interface however the password is incorrect so I ran

zmprov sp admin@domain.com

And it appears that the user admin@domain.com does not exist even, any idea how do verify what users are on the account and how to remove and re-add the users account?