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Thread: zcs on FC3 but error when starting

  1. #1
    nabmed is offline Active Member
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    Default zcs on FC3 but error when starting


    hello;
    1- i installed FC3;
    2- i installed webmin to configure BIND version 9.2.4 (DNS);
    3- i installed Zimbra using this package : zcs-3.1.0_GA_332.FC3.tgz , the installation was done succefully, i tried to access Administration Console from Browser; it dosne't work, and When i try to start Zimbra with the command zmcontrol start, i got this messages :

    -------------------------------------------------------------------------------------------------------------------
    [zimbra@mailsrv user]$ zmcontrol start
    Host mailsrv.mydomain.aa.bb
    Starting antispam...Done.
    Starting antivirus...Done.
    Starting logger...Done.
    Starting mailbox...Done.
    Starting mta...FAILED
    getService: sasl
    getService: webxml
    getService: perdition
    DO: /opt/zimbra/postfix/sbin/postconf -e content_filter='smtp-amavis:[127.0.0.1]:10024'
    DO: /opt/zimbra/postfix/sbin/postconf -e myhostname='mailsrv.mydomain.aa.bb'
    DO: /opt/zimbra/postfix/sbin/postconf -e recipient_delimiter=''
    DO: /opt/zimbra/postfix/sbin/postconf -e smtpd_sasl_auth_enable='yes'
    DO: /opt/zimbra/postfix/sbin/postconf -e smtpd_tls_auth_only='yes'
    DO: /opt/zimbra/postfix/sbin/postconf -e smtpd_use_tls='yes'
    DO: /opt/zimbra/postfix/sbin/postconf -e disable_dns_lookups='no'
    DO: /opt/zimbra/postfix/sbin/postconf -e message_size_limit='10240000'
    DO: /opt/zimbra/postfix/sbin/postconf -e relayhost=''
    DO: /opt/zimbra/postfix/sbin/postconf -e smtpd_recipient_restrictions='reject_non_fqdn_reci pient, permit_sasl_authenticated, permit_mynetworks, reject_invalid_hostname, reject_non_fqdn_sender, reject_unauth_destination, permit'
    DO: /opt/zimbra/postfix/sbin/postconf -e alias_maps='hash:/etc/aliases'
    DO: /opt/zimbra/postfix/sbin/postconf -e broken_sasl_auth_clients='yes'
    DO: /opt/zimbra/postfix/sbin/postconf -e command_directory='/opt/zimbra/postfix-2.2.9/sbin'
    DO: /opt/zimbra/postfix/sbin/postconf -e daemon_directory='/opt/zimbra/postfix-2.2.9/libexec'
    DO: /opt/zimbra/postfix/sbin/postconf -e header_checks='pcre:/opt/zimbra/conf/postfix_header_checks'
    DO: /opt/zimbra/postfix/sbin/postconf -e mailq_path='/opt/zimbra/postfix-2.2.9/sbin/mailq'
    DO: /opt/zimbra/postfix/sbin/postconf -e manpage_directory='/opt/zimbra/postfix-2.2.9/man'
    DO: /opt/zimbra/postfix/sbin/postconf -e newaliases_path='/opt/zimbra/postfix-2.2.9/sbin/newaliases'
    DO: /opt/zimbra/postfix/sbin/postconf -e queue_directory='/opt/zimbra/postfix-2.2.9/spool'
    DO: /opt/zimbra/postfix/sbin/postconf -e sender_canonical_maps='ldap:/opt/zimbra/conf/ldap-scm.cf'
    DO: /opt/zimbra/postfix/sbin/postconf -e sendmail_path='/opt/zimbra/postfix-2.2.9/sbin/sendmail'
    DO: /opt/zimbra/postfix/sbin/postconf -e smtpd_client_restrictions='reject_unauth_pipelinin g'
    DO: /opt/zimbra/postfix/sbin/postconf -e smtpd_data_restrictions='reject_unauth_pipelining'
    DO: /opt/zimbra/postfix/sbin/postconf -e smtpd_helo_required='yes'
    DO: /opt/zimbra/postfix/sbin/postconf -e smtpd_tls_cert_file='/opt/zimbra/conf/smtpd.crt'
    DO: /opt/zimbra/postfix/sbin/postconf -e smtpd_tls_key_file='/opt/zimbra/conf/smtpd.key'
    DO: /opt/zimbra/postfix/sbin/postconf -e smtpd_tls_loglevel='3'
    DO: /opt/zimbra/postfix/sbin/postconf -e transport_maps='ldap:/opt/zimbra/conf/ldap-transport.cf'
    DO: /opt/zimbra/postfix/sbin/postconf -e version='2.2.9'
    DO: /opt/zimbra/postfix/sbin/postconf -e virtual_alias_domains='ldap://opt/zimbra/conf/ldap-vad.cf'
    DO: /opt/zimbra/postfix/sbin/postconf -e virtual_alias_maps='ldap:/opt/zimbra/conf/ldap-vam.cf'
    DO: /opt/zimbra/postfix/sbin/postconf -e virtual_mailbox_domains='ldap:/opt/zimbra/conf/ldap-vmd.cf'
    DO: /opt/zimbra/postfix/sbin/postconf -e virtual_mailbox_maps='ldap:/opt/zimbra/conf/ldap-vmm.cf'
    DO: /opt/zimbra/postfix/sbin/postconf -e virtual_transport='error'
    postfix failed to start


    Starting snmp...Done.
    Starting spell...Done.
    -------------------------------------------------------------------------------------------------------------------

    Think's

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Hi

    Welcome to the forums.

    Is DNS configured as per this post? Is your /etc/hosts file configured correctly? What's in the log file? When you say you 'tried to access the admin page', what error did you get? Did you use https and not http? Zimbra should start the services after an install, Why did you issue the zmcontrol start command weren't they running?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    nabmed is offline Active Member
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    hi ;

    i folowed the installation steps on quick install guide;

    for /etc/hosts i noted my FQDN;

    when i type in browser : https://mailsrv.mydomain.aa.bb:7071, it shows "FireFox cant connect to this server";

    when i tried to start Zimbra for the first time i got "tomcat is not runing";

    is the presence of webmin can make troubles for Tomcat?

    really i don't know the source of problem?

    think's





  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    No, webmin doesn't cause problems for Zimbra I use it on my systems. Have you disabled any firewall and/or SElinux?

    Was there anything in the logs after install that shows a problem?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    nabmed is offline Active Member
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    Hello;
    yes in FC3 installation i disabled Firewall and SELinux,is it necessary for Zimbra?

    after install zimbra didn't shows any error message, it shows "Configuration complete - press return to exit";

    Well, that's the zimbra installation Log :

    [] INFO: Installing Zimlet config for com_zimbra_ymaps
    [] INFO: Adding Zimlet com_zimbra_ymaps to COS default
    [] INFO: Enabling Zimlet com_zimbra_ymaps
    bd96191a-bc89-4b83-999d-cfeb8ab5e3fa
    [] WARN: checkValue: no attribute info for: amavisBypassSpamChecks
    646aa966-cce8-491e-82a0-3e074bbe612a
    [] WARN: checkValue: no attribute info for: amavisBypassSpamChecks
    80ddce9b-ee05-4ec2-b9da-8c1781ffe5df
    ERROR: account.DOMAIN_EXISTS (domain already exists: cnops.org.ma)
    3cb5c591-26d2-4cc6-adc1-593d77d3f138
    * Creating required directories
    * Generating mysql config /opt/zimbra/conf/my.cnf
    * Creating database in /opt/zimbra/db/data
    * Starting mysql server
    * Loading schema /opt/zimbra/db/db.sql
    * Loading version from /opt/zimbra/db/versions-init.sql
    * Setting random passwd for mysql root user in zimbra localconfig
    * Setting random passwd for mysql zimbra user in zimbra localconfig
    * Changing mysql root user password
    * Changing mysql zimbra user password
    * Changed zimbra mysql user password
    * Creating required directories
    * Creating database in /opt/zimbra/logger/db/data
    * Starting logger_mysql server
    * Loading schema /opt/zimbra/db/loggerdb.sql
    * Setting random password for mysql root user in zimbra local config
    * Setting random password for mysql zimbra user in zimbra local config
    * Changing mysql root user password
    * Changing mysql zimbra user password
    * Changed zimbra mysql user password
    creating /opt/zimbra/conf/swatchrc
    Error: key trial_expiration_date is not set
    Host mailsrv.cnops.org.ma
    Starting antispam...Done.
    Starting antivirus...Done.
    Starting logger...Done.
    Starting mailbox...Done.
    Starting mta...Done.
    Starting snmp...Done.
    Starting spell...Done.
    Generating public/private dsa key pair.
    Your identification has been saved in /opt/zimbra/.ssh/zimbra_identity.
    Your public key has been saved in /opt/zimbra/.ssh/zimbra_identity.pub.
    The key fingerprint is:
    68:0d:5f:59:90:0a:f2:be:fc:13:76:55:c1:6f:65:7c mailsrv.cnops.org.ma
    updating mailsrv.cnops.org.ma
    Fetching key for mailsrv.cnops.org.ma
    Updating /opt/zimbra/.ssh/authorized_keys


    think you.

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    It's advisable to disable SElinux, IMO, as it causes more trouble than it's worth and the firewall can be enabled once you've got Zimbra running correctly.

    OK, so I'll go back to my earlier questions - what's in your /etc/hosts file and is DNS set-up correctly so that you have MX records pointing at your mail server?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
    nabmed is offline Active Member
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    hi and think you for your help;

    - I explain you my situation:

    i have an exesting mail server (exchange 2000 server ) on Windows 2000 server with Active Directory and DNS, all in the same machine (Real physical server srv1) with the domain name : mail.cnops.org.ma;

    My Goal is to replace Exchange by Zimbra, to do that i want to preceed as the steps below :

    1- I install FC3 with Zimbra on simple PC srv2;
    2- I transfer all exchange content to Zimbra;
    3- I install FC3 + Zimbra on srv1;
    4- I transfer the mail content from zimbra (srv2) to zimbra (srv1);

    that's all what i want to do.

    This is the content of my /etc/hosts :

    # Do not remove the following line, or various programs
    # that require network functionality will fail.
    127.0.0.1 localhost.cnops.org.ma localhost
    212.217.42.251 mailsrv.cnops.org.ma mailsrv

    i modified the first line after installing zembra (when i got the problem ).

    Before modification it was : 127.0.0.1 localhost.localdomain localhost

    should i re-execute ./install.sh and choose upgrade option?
    think's;

  8. #8
    phoenix is offline Zimbra Consultant & Moderator
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    You should change the first line of your hosts file back to:

    127.0.0.1 localhost.localdomain localhost

    Is the IP address 212.217.42.251 your public IP address? Is your zimbra server behind a firewall? If it is you need to have the private IP address of the server in the hosts file instead of the 212.x.x.x address.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  9. #9
    nabmed is offline Active Member
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    hello,

    212.217.42.251 is a public address and it's not behind a firewall;

    think you;

  10. #10
    phoenix is offline Zimbra Consultant & Moderator
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    Oops, sorry I meant was it behind a NAT router but you've answered that anyway. I think I see what you're trying to do, you want your existing Exchange server to be abailable as mail.cnops.org.ma and your new Zimbra box as mailsrv.cnops.org.ma - is that correct?

    If that's what you're after I don't think you have DNS set-up correctly. If I do a 'dig mail.cnops.org.ma' it returns the correct info IP for your Exchange server but if I do the same for your mailsrv.cnops.org.ma it doesn't give any information. There also appears to be no MX records for those servers.

    Who looks after the DNS at your organisation? You need them to set it up correctly so your mail servers can be seen. That will be why zimbra can't be 'found'. Just for your info, I can actually telnet to the IP of your zimbra box and get a response from postfix.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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