New 3.1 Mail Queues - not working

[bin2hex]

Hi, is anyone else who has upgraded to 3.1 getting an error when they click on Mail Queues ?

I have included the error below - every other part of Zimbra works just fine by the way.

This is a clean install of 3.1 (not an upgrade)




Message: system failure: exception during auth {RemoteManager: zimbramail.artsit.org.uk->zimbra@zimbramail.artsit.org.uk:22}
com.zimbra.cs.service.ServiceException: system failure: exception during auth {RemoteManager: zimbramail.artsit.org.uk->zimbra@zimbramail.artsit.org.uk:22}
at com.zimbra.cs.service.ServiceException.FAILURE(Ser viceException.java:131)
at com.zimbra.cs.rmgmt.RemoteManager.getSession(Remot eManager.java:192)
at com.zimbra.cs.rmgmt.RemoteManager.execute(RemoteMa nager.java:129)
at com.zimbra.cs.service.admin.GetMailQueueInfo.handl e(GetMailQueueInfo.java:55)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:255)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:163)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:84)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:228)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:154)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:595)
Caused by: java.io.IOException: auth failed
at com.zimbra.cs.rmgmt.RemoteManager.getSession(Remot eManager.java:185)
... 24 more

Error code: service.FAILURE
Method: ZmCsfeCommand.prototype.invoke
Details:soap:Receiver

[vshah]

Check out this thread:

fc4 zcs-3.0.1 -> 3.1 upgrade worked great.. almost

esp. msg #5 in there. Has to do with ssh needing the keys to be authorized.

[bin2hex]

I followed the bottom part of this post to resolve the issue

fc4 zcs-3.0.1 -> 3.1 upgrade worked great.. almost

[techmeisterv]

I followed all the suggestions about this error, but I no luck. Any other ideas?

Message:  system failure: exception during auth {RemoteManager: zimbra.stmartin.org->zimbra@zimbra.stmartin.org:22}
com.zimbra.cs.service.ServiceException: system failure: exception during auth {RemoteManager: zimbra.stmartin.org->zimbra@zimbra.stmartin.org:22}
	at com.zimbra.cs.service.ServiceException.FAILURE(ServiceException.java:131)
	at com.zimbra.cs.rmgmt.RemoteManager.getSession(RemoteManager.java:192)
	at com.zimbra.cs.rmgmt.RemoteManager.execute(RemoteManager.java:129)
	at com.zimbra.cs.service.admin.MailQueueFlush.handle(MailQueueFlush.java:52)
	at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:255)
	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:163)
	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:84)
	at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:228)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
	at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:154)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
	at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
	at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667)
	at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
	at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
	at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
	at java.lang.Thread.run(Thread.java:613)
Caused by: java.io.IOException: There was a problem while talking to zimbra.stmartin.org:22
	at ch.ethz.ssh2.Connection.connect(Connection.java:642)
	at ch.ethz.ssh2.Connection.connect(Connection.java:460)
	at com.zimbra.cs.rmgmt.RemoteManager.getSession(RemoteManager.java:183)
	... 24 more
Caused by: java.net.ConnectException: Connection refused
	at java.net.PlainSocketImpl.socketConnect(Native Method)
	at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
	at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
	at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
	at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:430)
	at java.net.Socket.connect(Socket.java:507)
	at ch.ethz.ssh2.transport.TransportManager.initialize(TransportManager.java:299)
	at ch.ethz.ssh2.Connection.connect(Connection.java:591)
	... 26 more

Error code:  service.FAILURE
Method:  ZmCsfeCommand.prototype.invoke
Details:soap:Receiver

[phoenix]

I followed all the suggestions about this error, but I no luck. Any other ideas?

Pleas don't post the same message in three different threads it makes it difficult to follow your problem, you should have started a new thread with some details such as zimbra version/releas and operating system and whether this is a clean install or upgrade.

Have you followed the details here? Have you changed any of the standard ports that zimbra uses?

[techmeisterv]

My apologies. I'm sort of new to posting in forums, and I'm not up to speed on forum etiquette.

Mac OS X 10.4.7
Zimbra OS 3.1 (new install)

I haven't changed any default ports. I'll try your suggestion.

Pleas don't post the same message in three different threads it makes it difficult to follow your problem, you should have started a new thread with some details such as zimbra version/releas and operating system and whether this is a clean install or upgrade.

Have you followed the details here? Have you changed any of the standard ports that zimbra uses?