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  #1 (permalink)  
Old 01-13-2009, 09:24 PM
Junior Member
 
Posts: 8
Question SSH Authorization problem?

I have seen several posts about this issue, and I really feel I have done due diligence to figure this out on my own but with no luck. I am running an Ubuntu 8.04.1 Server. I recently switched to zimbra from Desknow and for the most part I like zimbra better. However I am having a problem when I enter the administration screen and either go to the mail queues or try to edit the server config. Both messages are very simular:
When trying to edit the server config:
Message: system failure: exception during auth {RemoteManager:myservername.com->zimbra@myservername.com:22} Error code: service.FAILUE Method: GetServerNIfsRequest Details: soap:Receiver

When trying to enter the mail queues:
Message: system failure: exception during auth {RemoteManager:myservername.com->zimbra@myservername.com:22} Error code: service.FAILUE Method: GetMailQueueInfoRequest Details: soap:Receiver

In the posts I have read, I have tried regenerating the keys, verifying the ssh port, resetting the directory permissions and have even checked to see if the zimbra account was disabled (It was and I used usermod -U zimbra to clear it).

When I try to ssh into the server as zimbra I get these messages:

debug1: Connection established.
debug1: identity file /opt/zimbra/.ssh/zimbra_identity type 2
debug1: Remote protocol version 2.0, remote software version OpenSSH_4.7p1 Debian-8ubuntu1.2
debug1: match: OpenSSH_4.7p1 Debian-8ubuntu1.2 pat OpenSSH*
debug1: Enabling compatibility mode for protocol 2.0
debug1: Local version string SSH-2.0-OpenSSH_4.7p1 Debian-8ubuntu1.2
debug1: SSH2_MSG_KEXINIT sent
debug1: SSH2_MSG_KEXINIT received
debug1: kex: server->client aes128-cbc hmac-md5 none
debug1: kex: client->server aes128-cbc hmac-md5 none
debug1: SSH2_MSG_KEX_DH_GEX_REQUEST(1024<1024<8192) sent
debug1: expecting SSH2_MSG_KEX_DH_GEX_GROUP
debug1: SSH2_MSG_KEX_DH_GEX_INIT sent
debug1: expecting SSH2_MSG_KEX_DH_GEX_REPLY
debug1: Host 'myservername.com' is known and matches the RSA host key.
debug1: Found key in /opt/zimbra/.ssh/known_hosts:1
debug1: ssh_rsa_verify: signature correct
debug1: SSH2_MSG_NEWKEYS sent
debug1: expecting SSH2_MSG_NEWKEYS
debug1: SSH2_MSG_NEWKEYS received
debug1: SSH2_MSG_SERVICE_REQUEST sent
debug1: SSH2_MSG_SERVICE_ACCEPT received
debug1: Authentications that can continue: publickey,password
debug1: Next authentication method: publickey
debug1: Offering public key: /opt/zimbra/.ssh/zimbra_identity
debug1: Authentications that can continue: publickey,password
debug1: Next authentication method: password
zimbra@myservername.com's password:

I have tried removing zimbra's password and no luck. I have verified that zimbra is on the line with AllowedUsers in the sshd_config file. I have verified that ssh works from various hosts on the network including local hosts. I also use a private/public keypair to connect and it works fine for my account.
I have tried flushing my cache and clearing the /opt/jetty/zimbra/work directory. Now I am out of ideas.

Help??!?!?
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  #2 (permalink)  
Old 01-14-2009, 02:29 AM
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Posts: 7,928
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Welcome to the forums

Code:
su - zimbra
zmcontrol -v
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  #3 (permalink)  
Old 01-14-2009, 09:34 AM
Junior Member
 
Posts: 8
Default

I get:
Release 5.0.11_GA_2695.UBUNTU8_64 UBUNTU8_64 FOSS edition
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