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  #1 (permalink)  
Old 01-12-2009, 03:32 AM
Intermediate Member
  
Posts: 22
Default mailbox services stopped after hostname change and reboot
I change the hostname by typing hostname MYNEWEHOSTNAME

restarted zimbra all works fine but now I needed to reboot the system and mailbox did not start (or started and stopped again)

this is what the mailbox.log say's (from where the error occurs)
Code:
2009-01-12 12:03:57,918 INFO  [main] [] system - Setting mysql connector property: maxActive=100
2009-01-12 12:03:58,069 FATAL [main] [] system - Config initialization failed
com.zimbra.common.service.ServiceException: system failure: getting all config entries
ExceptionId:main:1231758238068:46d4502cfd85f9f6
Code:service.FAILURE
        at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:253)
        at com.zimbra.cs.db.DbConfig.getAll(DbConfig.java:166)
        at com.zimbra.cs.util.Config.init(Config.java:66)
        at com.zimbra.cs.util.Config.initConfig(Config.java:91)
        at com.zimbra.cs.util.Config.getString(Config.java:103)
        at com.zimbra.cs.db.Versions.checkDBVersion(Versions.java:77)
        at com.zimbra.cs.db.Versions.checkVersions(Versions.java:73)
        at com.zimbra.cs.util.Zimbra.startup(Zimbra.java:156)
        at com.zimbra.cs.util.Zimbra.startup(Zimbra.java:129)
        at com.zimbra.soap.SoapServlet.init(SoapServlet.java:114)
        at javax.servlet.GenericServlet.init(GenericServlet.java:241)
        at org.mortbay.jetty.servlet.ServletHolder.initServlet(ServletHolder.java:433)
        at org.mortbay.jetty.servlet.ServletHolder.doStart(ServletHolder.java:256)
        at org.mortbay.component.AbstractLifeCycle.start(AbstractLifeCycle.java:40)
        at org.mortbay.jetty.servlet.ServletHandler.initialize(ServletHandler.java:612)
        at org.mortbay.jetty.servlet.Context.startContext(Context.java:139)
        at org.mortbay.jetty.webapp.WebAppContext.startContext(WebAppContext.java:1222)
        at org.mortbay.jetty.handler.ContextHandler.doStart(ContextHandler.java:501)
        at org.mortbay.jetty.webapp.WebAppContext.doStart(WebAppContext.java:449)
        at org.mortbay.component.AbstractLifeCycle.start(AbstractLifeCycle.java:40)
        at org.mortbay.jetty.handler.HandlerCollection.doStart(HandlerCollection.java:147)
        at org.mortbay.jetty.handler.ContextHandlerCollection.doStart(ContextHandlerCollection.java:161)
        at org.mortbay.component.AbstractLifeCycle.start(AbstractLifeCycle.java:40)
        at org.mortbay.jetty.handler.HandlerCollection.doStart(HandlerCollection.java:147)
        at org.mortbay.component.AbstractLifeCycle.start(AbstractLifeCycle.java:40)
        at org.mortbay.jetty.handler.HandlerWrapper.doStart(HandlerWrapper.java:117)
        at org.mortbay.component.AbstractLifeCycle.start(AbstractLifeCycle.java:40)
        at org.mortbay.jetty.handler.HandlerWrapper.doStart(HandlerWrapper.java:117)
        at org.mortbay.jetty.Server.doStart(Server.java:217)
        at org.mortbay.setuid.SetUIDServer.doStart(SetUIDServer.java:100)
        at org.mortbay.component.AbstractLifeCycle.start(AbstractLifeCycle.java:40)
        at org.mortbay.xml.XmlConfiguration.main(XmlConfiguration.java:979)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:585)
        at org.mortbay.start.Main.invokeMain(Main.java:183)
        at org.mortbay.start.Main.start(Main.java:497)
        at org.mortbay.start.Main.main(Main.java:115)
Caused by: java.sql.SQLException: Incorrect information in file: './zimbra/config.frm'

Query being executed when exception was thrown:

SELECT * FROM config
        at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:946)
        at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:2870)
        at com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:1573)
        at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:1665)
        at com.mysql.jdbc.Connection.execSQL(Connection.java:3124)
        at com.mysql.jdbc.PreparedStatement.executeInternal(PreparedStatement.java:1149)
        at com.mysql.jdbc.PreparedStatement.executeQuery(PreparedStatement.java:1262)
        at org.apache.commons.dbcp.DelegatingPreparedStatement.executeQuery(DelegatingPreparedStatement.java:205)
        at com.zimbra.cs.db.DbConfig.getAll(DbConfig.java:160)
        ... 37 more
this part is also weard:
Code:
Caused by: java.sql.SQLException: Incorrect information in file: './zimbra/config.frm'
this file does not exist, there is a file called config.7558 but user zimbra has no rights to read that file.

I tryed copying that file to config.frm and zet chmod to 777 but that did not help.

I have no idea what the error means and where to look at. the system worked fine for some weeks.

Help would be very much appreciated.
especially because this is a production/live server and mail is now not working.

Dimitri
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  #2 (permalink)  
Old 01-12-2009, 03:41 AM
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Posts: 7,928
Default
Welcome to the forums

ZCS is tied to the server hostname ! Did you check the wiki for :-

ZmSetServerName - Zimbra :: Wiki
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  #3 (permalink)  
Old 01-12-2009, 03:50 AM
Intermediate Member
  
Posts: 22
Default
Thank you for your welcome.

I did run that tool also with the same results.
should i reset the hostname back for it to work?
I changed this because we got list in CBL for wrong HELO so i needed to change this.

what does the error say? or can I find out what is wrong in the config?

thanks for your fast reply and help.

Dimitri
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  #4 (permalink)  
Old 01-12-2009, 03:52 AM
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Posts: 7,928
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Validate that your hosts file is correct and the DNS resolution is working.
Code:
cat /etc/hosts
cat /etc/resolv.conf
dig yourdomain mx
dig yourdomain any
host `hostname` <- note backticks and not single quotes
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  #5 (permalink)  
Old 01-12-2009, 04:10 AM
Intermediate Member
  
Posts: 22
Default
I have split dns setup that is not changed as far as I can see

Code:
zimbra@mail:/root$ cat /etc/hosts
127.0.0.1       localhost localhost.localdomain
192.168.1.2     zimbra.1-vision.nl zimbra
#80.101.83.132  zimbra.1-vision.nl

# The following lines are desirable for IPv6 capable hosts
#::1     ip6-localhost ip6-loopback
#fe00::0 ip6-localnet
#ff00::0 ip6-mcastprefix
#ff02::1 ip6-allnodes
#ff02::2 ip6-allrouters
#ff02::3 ip6-allhosts

#192.168.1.1     fileserv
#192.168.1.3     testlab
#192.168.1.175   terastation     tera
#192.168.1.254   gateway
Code:
zimbra@mail:/root$ cat /etc/resolv.conf
nameserver 192.168.1.2
nameserver 194.109.6.66
nameserver 194.109.9.99
Code:
zimbra@mail:/root$ dig zimbra.1-vision.nl mx

; <<>> DiG 9.3.2-P2.1 <<>> zimbra.1-vision.nl mx
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 24726
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1

;; QUESTION SECTION:
;zimbra.1-vision.nl.            IN      MX

;; ANSWER SECTION:
zimbra.1-vision.nl.     2592000 IN      MX      10 zimbra.1-vision.nl.

;; AUTHORITY SECTION:
zimbra.1-vision.nl.     2592000 IN      NS      192.168.1.2.zimbra.1-vision.nl.

;; ADDITIONAL SECTION:
zimbra.1-vision.nl.     2592000 IN      A       192.168.1.2

;; Query time: 0 msec
;; SERVER: 192.168.1.2#53(192.168.1.2)
;; WHEN: Mon Jan 12 13:01:20 2009
;; MSG SIZE  rcvd: 94
Code:
zimbra@mail:/root$ dig zimbra.1-vision.nl any

; <<>> DiG 9.3.2-P2.1 <<>> zimbra.1-vision.nl any
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 11293
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 1, ADDITIONAL: 1

;; QUESTION SECTION:
;zimbra.1-vision.nl.            IN      ANY

;; ANSWER SECTION:
zimbra.1-vision.nl.     2592000 IN      MX      10 zimbra.1-vision.nl.
zimbra.1-vision.nl.     2592000 IN      A       192.168.1.2
zimbra.1-vision.nl.     2592000 IN      NS      192.168.1.2.zimbra.1-vision.nl.
zimbra.1-vision.nl.     2592000 IN      SOA     zimbra.1-vision.nl. hostmaster.zimbra.1-vision.nl. 10118 43200 3600 3600000 2592000

;; AUTHORITY SECTION:
zimbra.1-vision.nl.     2592000 IN      NS      192.168.1.2.zimbra.1-vision.nl.

;; ADDITIONAL SECTION:
zimbra.1-vision.nl.     2592000 IN      A       192.168.1.2

;; Query time: 0 msec
;; SERVER: 192.168.1.2#53(192.168.1.2)
;; WHEN: Mon Jan 12 13:01:59 2009
;; MSG SIZE  rcvd: 171
mm this last option is not working for me also tryed it as root:
Code:
zimbra@mail:/root$ host `zimbra.1-vision.nl`
bash: zimbra.1-vision.nl: command not found
Usage: host [-aCdlriTwv] [-c class] [-N ndots] [-t type] [-W time]
            [-R number] hostname [server]
       -a is equivalent to -v -t *
       -c specifies query class for non-IN data
       -C compares SOA records on authoritative nameservers
       -d is equivalent to -v
       -l lists all hosts in a domain, using AXFR
       -i IP6.INT reverse lookups
       -N changes the number of dots allowed before root lookup is done
       -r disables recursive processing
       -R specifies number of retries for UDP packets
       -t specifies the query type
       -T enables TCP/IP mode
       -v enables verbose output
       -w specifies to wait forever for a reply
       -W specifies how long to wait for a reply
       -4 use IPv4 query transport only
       -6 use IPv6 query transport only
zimbra@mail:/root$
the others look as the were before
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  #6 (permalink)  
Old 01-12-2009, 04:19 AM
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Posts: 7,928
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Code:
host `hostname`
type it as is hostname is a system command so please do not replace with your actual hostname. The system will work out what it thinks it is.
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  #7 (permalink)  
Old 01-12-2009, 04:23 AM
Intermediate Member
  
Posts: 22
Default
oop sorry ok now it worked:
Code:
root@mail ~ # host `hostname`
zimbra.1-vision.nl has address 192.168.1.2
zimbra.1-vision.nl mail is handled by 10 zimbra.1-vision.nl.
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  #8 (permalink)  
Old 01-12-2009, 04:26 AM
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Posts: 7,928
Default
Hmmm ... okay lets see what this shows
Code:
su - zimbra
zmcontrol stop
zmcontrol start
ps aux | grep mysql
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  #9 (permalink)  
Old 01-12-2009, 04:31 AM
Intermediate Member
  
Posts: 22
Default
ok here we go:
Code:
root@mail ~ # su - zimbra
zimbra@zimbra:~$ zmcontrol stop
Host zimbra.1-vision.nl
        Stopping stats...Done
        Stopping mta...Done
        Stopping spell...Done
        Stopping snmp...Done
        Stopping archiving...Done
        Stopping antivirus...Done
        Stopping antispam...Done
        Stopping imapproxy...Done
        Stopping mailbox...Done
        Stopping logger...Done
        Stopping ldap...Done
Code:
zimbra@zimbra:~$ zmcontrol start
Host zimbra.1-vision.nl
        Starting ldap...Done.
        Starting logger...Done.
        Starting mailbox...Done.
        Starting imapproxy...Done.
        Starting antispam...Done.
        Starting antivirus...Done.
        Starting snmp...Done.
        Starting spell...Done.
        Starting mta...Done.
        Starting stats...Done.
Code:
zimbra@zimbra:~$ ps aux | grep mysql
zimbra   16056  0.0  0.0   6416  1728 pts/0    S    13:27   0:00 /bin/sh /opt/zimbra/logger/mysql/bin/mysqld_safe --defaults-file=/opt/zimbra/conf/my.logger.cnf --external-locking --log-error=/opt/zimbra/log/logger_mysql_error.log --ledir=/opt/zimbra/logger/mysql/libexec
zimbra   16116  0.0  0.4 129064 18840 pts/0    Sl   13:27   0:00 /opt/zimbra/logger/mysql/libexec/mysqld --defaults-file=/opt/zimbra/conf/my.logger.cnf --basedir=/opt/zimbra/logger/mysql --datadir=/opt/zimbra/logger/db/data --pid-file=/opt/zimbra/logger/db/mysql.pid --skip-external-locking --port=7307 --socket=/opt/zimbra/logger/db/mysql.sock --external-locking
zimbra   16665  0.0  0.0   6424  1728 pts/0    S    13:27   0:00 /bin/sh /opt/zimbra/mysql/bin/mysqld_safe --defaults-file=/opt/zimbra/conf/my.cnf --external-locking --log-error=/opt/zimbra/log/mysql_error.log --ledir=/opt/zimbra/mysql/libexec
zimbra   16747  0.1  2.6 1086368 107248 pts/0  Sl   13:27   0:00 /opt/zimbra/mysql/libexec/mysqld --defaults-file=/opt/zimbra/conf/my.cnf --basedir=/opt/zimbra/mysql --datadir=/opt/zimbra/db/data --pid-file=/opt/zimbra/db/mysql.pid --skip-external-locking --port=7306 --socket=/opt/zimbra/db/mysql.sock --external-locking
zimbra   19432  0.0  0.1  14928  4468 pts/0    S    13:28   0:00 /usr/bin/perl -w /opt/zimbra/libexec/zmstat-mysql
zimbra   20573  0.0  0.0   2712   580 pts/0    S+   13:29   0:00 grep mysql
zimbra@zimbra:~$
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  #10 (permalink)  
Old 01-12-2009, 04:53 AM
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Posts: 7,928
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Everything has started okay so what is showing in /var/log/zimbra.log and /opt/zimbra/log/mailbox.log ?
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