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Thread: Connecting to the server

  1. #1
    fredo is offline Active Member
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    Default Connecting to the server

    Hello,

    I'm using Fedora Core 4 and i've just installed Zimbra and the installation was successful bar two errors i've encountered. Those errors were :

    adding xxx.com to zimbraMailHostPool in default COS...ERROR: service.FAILURE(system failure:getDirectContext) (cause:javax.naming.CommunicationException xxx.com:389)

    Apart from these the installation was deemed successful as the other processes completed without any hitch. I suspect that there may be an issue with DNS.

    Now, i'm trying to connect to the admin login screen through my browser by typing http://domain.com:7071/ but can't access the service.

    I've checked my services and Zimbra is started and running. Any ideas as to why i can't access the admin page ?

    Cheers

  2. #2
    pepe27 is offline Intermediate Member
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    hi!i had the same problem,and the problem is with ldap,zimbra canīt connect it,you have the instructions to solve this error in the page of zimbra in wikipedia.
    regards

  3. #3
    fredo is offline Active Member
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    Thanks mate. I've killed slapd as stated in the wiki & am now restarting the installation.

  4. #4
    fredo is offline Active Member
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    Re-installed Zimbra but can't access my server remotely. eg http://my.domain.com:7071/

    It's something to do with DNS and to be fair, it's causing me nightmares despite reading some of the tutorials on this site.

    I only want Zimbra to provide POP3/SMTP to enable users within my network to send/retrieve mails from my webhosts remote server.

    I have configured my server's DNS record as srv.domain.com. Any ideas why i can't access it ?

  5. #5
    fredo is offline Active Member
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    When typing [zimbra@srv]$ zmcontrol status i get the following

    Host srv.domain.com
    antispam Running
    antivirus Running
    ldap Running
    logger Running
    mailbox Stopped
    mta Running
    snmp Running
    spell Running

    Only my mailbox services isn't running.

  6. #6
    phoenix is online now Zimbra Consultant & Moderator
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    To connect to the admin console you need to use https and not http.

    Have you tried doing a zmcontrol stop then start? Does the service still show as stopped? If it does, is there anything in the logs?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
    fredo is offline Active Member
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    Yes i know that it's a SSL connection

    Now i've tried zmcontrol start and zmcontrol stop then checked if all the services were running with zmcontrol status and the mailbox service was still stopped.

    Still can't connect through the web admin by typing : https://ipaddressofmachine:7071/

    All other services except the mailbox are running fine.

  8. #8
    bobby is offline Zimbra Employee
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    what do you get for "host srv.domain.com"? are you trying to connect to the server from outside the lan?

    what is the output of this also:

    su - zimbra
    sh -x ~/bin/zmmailboxctl status

  9. #9
    fredo is offline Active Member
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    Quote Originally Posted by bobby
    what do you get for "host srv.domain.com"? are you trying to connect to the server from outside the lan?

    what is the output of this also:

    su - zimbra
    sh -x ~/bin/zmmailboxctl status
    I'm actually trying to access the web admin console from my laptop to my server from inside the LAN. (srv.domain.com)

    The output that i get by typing sh -x ~/bin/zmmailboxctl status is :

    [zimbra@srv etc]$ sh -x ~/bin/zmmailboxctl status
    + BASE=/opt/zimbra
    + SCRIPTS='zmmtaconfigctl tomcat mysql.server'
    + STATUS=0
    + case "$1" in
    + for i in '$SCRIPTS'
    + '[' zmmtaconfigctl = mysql.server ']'
    + /opt/zimbra/bin/zmmtaconfigctl status
    + R=0
    + '[' 0 -ne 0 ']'
    + for i in '$SCRIPTS'
    + '[' tomcat = mysql.server ']'
    + /opt/zimbra/bin/tomcat status
    + R=1
    + '[' 1 -ne 0 ']'
    + STATUS=1
    + for i in '$SCRIPTS'
    + '[' mysql.server = mysql.server ']'
    + /opt/zimbra/bin/mysqladmin status
    + R=0
    + '[' 0 -ne 0 ']'
    + exit 1

    I'm still stuck as to why i can't access the admin panel.

  10. #10
    KevinH's Avatar
    KevinH is offline Expert Member
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    + /opt/zimbra/bin/tomcat status
    + R=1

    Tomcat is not running. Check /opt/zimbra/tomcat/logs/catalina.out
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

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