[SOLVED] Zimbra after installation won't run properly

[adnese]

Hello,

zimbra@adnese:/root$ zmcontrol status
Host adnese.com
antispam Running
antivirus Running
ldap Running
logger Running
mailbox Stopped
mysql.server is not running.
mta Running
snmp Running
spell Running
stats Stopped

I fixed non running logger already using /opt/zimbra/libexec/./zmloggerinit. Trying to access DB fails:
ERROR 1045 (28000): Access denied for user 'zimbra'@'localhost' (using password: YES)

/var/log/zimbra.log
...
Dec 3 13:32:24 adnese zmmailboxdmgr[19002]: status requested
Dec 3 13:32:24 adnese zmmailboxdmgr[19002]: status OK
Dec 3 13:32:24 adnese zmmailboxdmgr[19058]: status requested
Dec 3 13:32:24 adnese zmmailboxdmgr[19058]: status OK

And the main problem admin login page ist not accessible
I'm running Ubuntu 8.04, 5.0.11 & 5.0.7 GA has been already tested.
What am I missing ?

Thanks a lot

Adrian

[uxbod]

Welcome to the forums

Do you have any errors in your Wiki :: Zimbra Log Files ?

[adnese]

Thanks :-)

I had some mysql errors, but they are gone.. :

/opt/zimbra/log/mysql_error.log:
081203 14:04:04 mysqld started
081203 14:04:05 InnoDB: Started; log sequence number 0 43655
081203 14:04:05 [Note] /opt/zimbra/mysql/libexec/mysqld: ready for connections.
Version: '5.0.51a-log' socket: '/opt/zimbra/db/mysql.sock' port: 7306 Source distribution

This part is present few times in the log
mailbox.log: at com.mysql.jdbc.SQLError.createSQLException(SQLErro r.java:946)
mailbox.log: at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.ja va:2870)
mailbox.log: at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.ja va:812)
mailbox.log: at com.mysql.jdbc.SQLError.createSQLException(SQLErro r.java:888)
mailbox.log: at com.mysql.jdbc.SQLError.createSQLException(SQLErro r.java:946)
mailbox.log: at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.ja va:2870)
mailbox.log: at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.ja va:812)
mailbox.log: at com.mysql.jdbc.SQLError.createSQLException(SQLErro r.java:888)

/opt/zimbra/log/zmmtaconfig.log
zmmailboxd.out:Wed Dec 03 13:57:32 UTC 2008: error communicating with LDAP (will retry)
zmmtaconfig.log:Wed Dec 3 13:57:27 2008 gs:adnese.com ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException adnese.com:389)
zmmtaconfig.log:Wed Dec 3 13:57:33 2008 gacf ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException adnese.com:389)
zmmtaconfig.log:Wed Dec 3 13:57:34 2008 Skipping getAllReverseProxyURLs ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException adnese.com:389)
zmmtaconfig.log:Wed Dec 3 13:57:35 2008 Skipping getAllReverseProxyBackends ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException adnese.com:389)
zmmtaconfig.log:Wed Dec 3 13:57:35 2008 Skipping getAllMemcachedServers ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException adnese.com:389)

There are no other error entries except of these 2 files.

I stumbled over similar issues in this forum, the solution was having /etc/hosts entries in the right order (localhost as first). That didn't the trick

Netstat shows 7071 open for tcp6...
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp 0 0 0.0.0.0:7780 0.0.0.0:* LISTEN 5229/httpd
tcp 0 0 78.47.224.49:389 0.0.0.0:* LISTEN -
tcp 0 0 127.0.0.1:10024 0.0.0.0:* LISTEN 5159/amavisd (maste
tcp 0 0 127.0.0.1:10025 0.0.0.0:* LISTEN -
tcp 0 0 127.0.0.1:7306 0.0.0.0:* LISTEN 4424/mysqld
tcp 0 0 127.0.0.1:3306 0.0.0.0:* LISTEN -
tcp 0 0 127.0.0.1:7307 0.0.0.0:* LISTEN 4230/mysqld
tcp 0 0 0.0.0.0:3310 0.0.0.0:* LISTEN 5211/clamd
tcp 0 0 0.0.0.0:465 0.0.0.0:* LISTEN -
tcp 0 0 0.0.0.0:25 0.0.0.0:* LISTEN -
tcp 0 0 127.0.0.1:7306 127.0.0.1:36793 TIME_WAIT -
tcp 0 0 127.0.0.1:7306 127.0.0.1:33894 TIME_WAIT -
tcp 0 0 127.0.0.1:7306 127.0.0.1:35262 TIME_WAIT -
tcp 0 0 127.0.0.1:7306 127.0.0.1:48831 TIME_WAIT -
tcp 0 0 127.0.0.1:7306 127.0.0.1:57881 TIME_WAIT -
tcp 0 0 127.0.0.1:7306 127.0.0.1:41914 TIME_WAIT -
tcp 0 0 127.0.0.1:7306 127.0.0.1:55666 TIME_WAIT -
tcp 0 0 127.0.0.1:7306 127.0.0.1:54996 TIME_WAIT -
tcp 0 0 127.0.0.1:7306 127.0.0.1:59849 TIME_WAIT -
tcp 0 0 127.0.0.1:7306 127.0.0.1:39641 TIME_WAIT -
tcp 0 0 127.0.0.1:7306 127.0.0.1:47891 TIME_WAIT -
tcp 0 0 127.0.0.1:7306 127.0.0.1:60779 TIME_WAIT -
tcp 0 0 127.0.0.1:7306 127.0.0.1:52964 TIME_WAIT -
tcp 0 0 127.0.0.1:7306 127.0.0.1:53877 TIME_WAIT -
tcp 0 0 127.0.0.1:7306 127.0.0.1:41876 TIME_WAIT -
tcp 0 0 127.0.0.1:7306 127.0.0.1:58401 TIME_WAIT -
tcp 0 0 127.0.0.1:7306 127.0.0.1:60462 TIME_WAIT -
tcp 0 0 127.0.0.1:7306 127.0.0.1:58466 TIME_WAIT -
tcp6 0 0 :::7072 :::* LISTEN -
tcp6 0 0 :::993 :::* LISTEN -
tcp6 0 0 :::995 :::* LISTEN -
tcp6 0 0 :::110 :::* LISTEN -
tcp6 0 0 :::143 :::* LISTEN -
tcp6 0 0 :::80 :::* LISTEN -
tcp6 0 0 :::7025 :::* LISTEN -
tcp6 0 0 :::22 :::* LISTEN -
tcp6 0 0 :::7071 :::* LISTEN -
tcp6 0 4032 78.47.224.49:22 87.230.108.21:37470 ESTABLISHED -
tcp6 0 0 ::1:55238 ::1:59644 TIME_WAIT -
tcp6 0 0 ::1:47764 ::1:35686 TIME_WAIT -
tcp6 0 0 ::1:57425 ::1:57284 TIME_WAIT -
tcp6 0 0 ::1:39530 ::1:33142 TIME_WAIT -
tcp6 0 0 ::1:34038 ::1:57702 TIME_WAIT -
tcp6 0 0 ::1:43137 ::1:57573 TIME_WAIT -

Thanks,

Adrian

[adnese]

zmsetup log

[khoinguyen]

Hi there,
I'm also got this situation, in 5.0.11_GA_2695.UBUNTU8_i386 version.
And found out that the biggest reason maybe the javascript compact code feature or the javascript code itself.
I can open the Zimbra user web client, but not the Zimbra Administrator panel, I have Fire bug installed on my Firefox, and got randomly the errors:

missing } in compound statement
MoveAliasXDialog.CLOSE_BUTTON

and

missing } after function body
findControl()Startup1...117053520 (line 5317)
getTargetControl()Startup1...117053520 (line 5323)
__mouseOutHdlr()Startup1...117053520 (line 5672)
}if(AjxPackage.define("zimbraAdmin.mta.v...TAListView")){ZaMTAListView=function(D){

I think it's the main reason make the Administrator panel cannot open.

Regards

[Bill Brock]

I notice when I run zmcontrol status it returns the FQDN and not just the domain name. ie. host.domain.com and not just domain.com.

The response adnese shows is just domain.com.

[adnese]

Hello,

I uninstallled the whole stuff like described in the wiki. After that I followed
http://wiki.zimbra.com/index.php?title=Beginner's_Guide_to_installing_Zim bra_on_Ubuntu_6.06_Server

Now its running properly.

I think it has something to do with the DNS stuff...
The errors found in the logs were related to non-working sql connections and lot of java errors...

Thanks a lot for help and for all the replies

Adrian