zmcontrol start - LDAP error

[sunilp.rao]

Hi,

I installed zimbra this morning. All was working fine. Create few user and imported few users from exchange 2003. I ran "service zimbra restart" as root and after that zimbra just won't come up. Later i tried logging as "zimbra" account and tried running zmcontrol start from bin directory, but it throws the following error on the console:

[zimbra@mailx2 bin]$ ./zmcontrol start
Host mailx2.gloporeims.com
Starting ldap...Done.
FAILED
Global symbol "$dfilename" requires explicit package name at /opt/zimbra/libexec/zmconfigure line 30.
Global symbol "$dfilename" requires explicit package name at /opt/zimbra/libexec/zmconfigure line 40.
Global symbol "$dfilename" requires explicit package name at /opt/zimbra/libexec/zmconfigure line 42.
Global symbol "$dfilename" requires explicit package name at /opt/zimbra/libexec/zmconfigure line 43.
Global symbol "$dfilename" requires explicit package name at /opt/zimbra/libexec/zmconfigure line 54.
Global symbol "$sr" requires explicit package name at /opt/zimbra/libexec/zmconfigure line 60.
Global symbol "$sr" requires explicit package name at /opt/zimbra/libexec/zmconfigure line 62.
Execution of /opt/zimbra/libexec/zmconfigure aborted due to compilation errors.
/opt/zimbra/openldap/libexec/slapd: error while loading shared libraries: /opt/zimbra/openssl-0.9.8g/lib/libssl.so.0.9.8: invalid ELF header
/opt/zimbra/openldap/libexec/slapd: error while loading shared libraries: /opt/zimbra/openssl-0.9.8g/lib/libssl.so.0.9.8: invalid ELF header
/opt/zimbra/openldap/libexec/slapd: error while loading shared libraries: /opt/zimbra/openssl-0.9.8g/lib/libssl.so.0.9.8: invalid ELF header
/opt/zimbra/openldap/libexec/slapd: error while loading shared libraries: /opt/zimbra/openssl-0.9.8g/lib/libssl.so.0.9.8: invalid ELF header
/opt/zimbra/openldap/libexec/slapd: error while loading shared libraries: /opt/zimbra/openssl-0.9.8g/lib/libssl.so.0.9.8: invalid ELF header
/opt/zimbra/openldap/libexec/slapd: error while loading shared libraries: /opt/zimbra/openssl-0.9.8g/lib/libssl.so.0.9.8: invalid ELF header
/opt/zimbra/openldap/libexec/slapd: error while loading shared libraries: /opt/zimbra/openssl-0.9.8g/lib/libssl.so.0.9.8: invalid ELF header
Failed to start slapd. Attempting debug start to determine error.
/opt/zimbra/openldap/libexec/slapd: error while loading shared libraries: /opt/zimbra/openssl-0.9.8g/lib/libssl.so.0.9.8: invalid ELF header


Environment Details:

Fedora Core 7, Zimbra version - 5.0.10 (Community Edition).

Any pointers to the solution would be of great help.

Thanks,
Sunil

[uxbod]

Welcome to the forums

Most LDAP start issues are down to DNS settings to lets check them first. Please post

cat /etc/hosts
cat /etc/resolv.conf
dig gloporeims.com mx
dig gloporeims.com any
host `hostname` <- note backticks and not single quotes

[sunilp.rao]

Hosts File:

[root@mailx2 ~]# cat /etc/hosts

# Do not remove the following line, or various programs
# that require network functionality will fail.
127.0.0.1               localhost localhost.localdomain localhost
192.168.100.11          mailx2.gloporeims.com mailx2

Resolv.conf:

[root@mailx2 ~]# cat /etc/resolv.conf

search gloporeims.com
nameserver 192.168.100.7

[root@mailx2 ~]# dig gloporeims.com mx

; <<>> DiG 9.4.2 <<>> gloporeims.com mx
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 29365
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1

;; QUESTION SECTION:
;gloporeims.com.                        IN      MX

;; ANSWER SECTION:
gloporeims.com.         3600    IN      MX      10 mailx.gloporeims.com.

;; ADDITIONAL SECTION:
mailx.gloporeims.com.   3600    IN      A       192.168.1.11

;; Query time: 1 msec
;; SERVER: 192.168.100.7#53(192.168.100.7)
;; WHEN: Wed Nov 12 17:04:59 2008
;; MSG SIZE  rcvd: 70

[root@mailx2 ~]# dig gloporeims.com any

; <<>> DiG 9.4.2 <<>> gloporeims.com any
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 2696
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 6, AUTHORITY: 0, ADDITIONAL: 3

;; QUESTION SECTION:
;gloporeims.com.                        IN      ANY

;; ANSWER SECTION:
gloporeims.com.         600     IN      A       192.168.100.7
gloporeims.com.         600     IN      A       192.168.1.7
gloporeims.com.         3600    IN      NS      exchangeblr1.gloporeims.com.
gloporeims.com.         3600    IN      NS      exchange.gloporeims.com.
gloporeims.com.         3600    IN      SOA     exchangeblr1.gloporeims.com. hostmaster. 4674 900 600 86400 3600
gloporeims.com.         3600    IN      MX      10 mailx.gloporeims.com.

;; ADDITIONAL SECTION:
exchangeblr1.gloporeims.com. 3600 IN    A       192.168.100.7
exchange.gloporeims.com. 3600   IN      A       192.168.1.7
mailx.gloporeims.com.   3600    IN      A       192.168.1.11

;; Query time: 0 msec
;; SERVER: 192.168.100.7#53(192.168.100.7)
;; WHEN: Wed Nov 12 17:04:59 2008
;; MSG SIZE  rcvd: 230

[root@mailx2 ~]# host `hostname`

mailx2.gloporeims.com has address 192.168.100.11

[uxbod]

su - zimbra
zmcontrol -v
uname -a

[sunilp.rao]

[root@mailx2 ~]# su - zimbra

[zimbra@mailx2 ~]$ zmcontrol -v


Release 5.0.10_GA_2638.F7_20081003060853 F7

[zimbra@mailx2 ~]$ uname -a

Linux mailx2 2.6.20-2925.9.fc7xen #1 SMP Tue May 22 08:53:03 EDT 2007 i686 i686 i386 GNU/Linux

[phoenix]

According to the hosts file you've posted above the IP address of your server is different to the DNS A record address.

[uxbod]

Bill, the error message is a bit worrying though

/opt/zimbra/openldap/libexec/slapd: error while loading shared libraries: /opt/zimbra/openssl-0.9.8g/lib/libssl.so.0.9.8: invalid ELF header

that may be due to how FC7 is playing in a virtual environment as from the uname it would appear that it is running under Xen. What version of Xen is being used ?

[phoenix]

Connection refused at /opt/zimbra/libexec/zmldapinit$

[phoenix]

I ran "service zimbra restart" as root and after that zimbra just won't come up. Later i tried logging as "zimbra" account and tried running zmcontrol start from bin directory....

There's also this comment in the original description. You need to run 'zmcontrol start' or 'zmcontrol stop' as the Zimbra user i.e.

su - zimbra
zmcontrol start

You should now run 'zmfixperms -v' as the root user then try starting Zimbra again.