Zimbra dies after some time

[czaveri]

Dear Kevin,

I am sorry I am bothering you again. Zimbra has been dying since today evening again.

This time I have completely disabled iptables.

I restarted the machine - and it hasn't started still.

Here is what I did. I called date in between executing two "ps" commands so you would know how long a process was alive.

[root@parshwanath ~]# iptables --list
Chain INPUT (policy ACCEPT)
target     prot opt source               destination

Chain FORWARD (policy ACCEPT)
target     prot opt source               destination

Chain OUTPUT (policy ACCEPT)
target     prot opt source               destination
[root@parshwanath ~]# /etc/rc.d/init.d/zimbra stop
Host domain.net
        Stopping antispam...Done
        Stopping antivirus...Done
        Stopping ldap...Done
        Stopping logger...Done
        Stopping mailbox...Done
        Stopping mta...Done
        Stopping snmp...Done
        Stopping spell...Done
[root@parshwanath ~]# ps ax | grep zimbra
 7097 ?        S      0:00 initlog -q -c /etc/rc3.d/S99zimbra start
 7098 ?        S      0:00 /bin/bash /etc/rc3.d/S99zimbra start
 7099 ?        S      0:00 su - zimbra -c zmcontrol startup
 7737 pts/0    S+     0:00 grep zimbra
[root@parshwanath ~]# ps ax | grep zimbra
 7097 ?        S      0:00 initlog -q -c /etc/rc3.d/S99zimbra start
 7098 ?        S      0:00 /bin/bash /etc/rc3.d/S99zimbra start
 7099 ?        S      0:00 su - zimbra -c zmcontrol startup
 7739 ?        Ss     0:00 /usr/bin/perl /opt/zimbra/bin/zmstatuslog
 7746 ?        S      0:00 /usr/bin/perl /opt/zimbra/bin/zmcontrol status
 7758 ?        S      0:00 sh -c /opt/zimbra/bin/zmprov gs domain.net 2>/dev/null
 7759 ?        Sl     0:00 /opt/zimbra/java/bin/java -client -Xmx256m -Dzimbra.home=/opt/zimbra -Djava.library.path=/opt/zimbra/lib/jars -Djava.ext.dirs=/opt/zimbra/java/jre/lib/ext:/opt/zimbra/lib/jars com.zimbra.cs.account.ProvUtil gs domain.net
 7772 pts/0    S+     0:00 grep zimbra
[root@parshwanath ~]# ps ax | grep zimbra
 7097 ?        S      0:00 initlog -q -c /etc/rc3.d/S99zimbra start
 7098 ?        S      0:00 /bin/bash /etc/rc3.d/S99zimbra start
 7099 ?        S      0:00 su - zimbra -c zmcontrol startup
 7774 pts/0    S+     0:00 grep zimbra
[root@parshwanath ~]# ps ax | grep zimbra
 7097 ?        S      0:00 initlog -q -c /etc/rc3.d/S99zimbra start
 7098 ?        S      0:00 /bin/bash /etc/rc3.d/S99zimbra start
 7099 ?        S      0:00 su - zimbra -c zmcontrol startup
 7776 pts/0    S+     0:00 grep zimbra
[root@parshwanath ~]# kill 7097 7098 7099
[root@parshwanath ~]# ps ax | grep zimbra
 8158 pts/0    S+     0:00 grep zimbra
[root@parshwanath ~]# /etc/rc.d/init.d/zimbra start
Host domain.net
        Starting ldap...Done.
[root@parshwanath ~]# ps ax | grep zimbra
 8260 ?        Ssl    0:00 /opt/zimbra/openldap-2.2.28/libexec/slapd -l LOCAL0 -4 -u zimbra -h ldaps:// ldap://:389/ -f /opt/zimbra/conf/slapd.conf
 8308 pts/0    S+     0:00 grep zimbra
[root@parshwanath ~]# ps ax | grep zimbra
 8260 ?        Ssl    0:00 /opt/zimbra/openldap-2.2.28/libexec/slapd -l LOCAL0 -4 -u zimbra -h ldaps:// ldap://:389/ -f /opt/zimbra/conf/slapd.conf
 8310 pts/0    S+     0:00 grep zimbra
[root@parshwanath ~]# date
Thu Apr  6 21:03:58 IST 2006
[root@parshwanath ~]# ps ax | grep zimbra
 8260 ?        Ssl    0:00 /opt/zimbra/openldap-2.2.28/libexec/slapd -l LOCAL0 -4 -u zimbra -h ldaps:// ldap://:389/ -f /opt/zimbra/conf/slapd.conf
 8313 ?        Ss     0:00 /usr/bin/perl /opt/zimbra/bin/zmstatuslog
 8320 ?        S      0:00 /usr/bin/perl /opt/zimbra/bin/zmcontrol status
 8332 ?        S      0:00 sh -c /opt/zimbra/bin/zmprov gs domain.net 2>/dev/null
 8333 ?        Sl     0:00 /opt/zimbra/java/bin/java -client -Xmx256m -Dzimbra.home=/opt/zimbra -Djava.library.path=/opt/zimbra/lib/jars -Djava.ext.dirs=/opt/zimbra/java/jre/lib/ext:/opt/zimbra/lib/jars com.zimbra.cs.account.ProvUtil gs domain.net
 8346 pts/0    S+     0:00 grep zimbra
[root@parshwanath ~]# date
Thu Apr  6 21:04:08 IST 2006
[root@parshwanath ~]# ps ax | grep zimbra
 8260 ?        Ssl    0:00 /opt/zimbra/openldap-2.2.28/libexec/slapd -l LOCAL0 -4 -u zimbra -h ldaps:// ldap://:389/ -f /opt/zimbra/conf/slapd.conf
 8313 ?        Ss     0:00 /usr/bin/perl /opt/zimbra/bin/zmstatuslog
 8320 ?        S      0:00 /usr/bin/perl /opt/zimbra/bin/zmcontrol status
 8332 ?        S      0:00 sh -c /opt/zimbra/bin/zmprov gs domain.net 2>/dev/null
 8333 ?        Sl     0:00 /opt/zimbra/java/bin/java -client -Xmx256m -Dzimbra.home=/opt/zimbra -Djava.library.path=/opt/zimbra/lib/jars -Djava.ext.dirs=/opt/zimbra/java/jre/lib/ext:/opt/zimbra/lib/jars com.zimbra.cs.account.ProvUtil gs domain.net
 8349 pts/0    S+     0:00 grep zimbra
[root@parshwanath ~]# date
Thu Apr  6 21:04:16 IST 2006
[root@parshwanath ~]# ps ax | grep zimbra
 8260 ?        Ssl    0:00 /opt/zimbra/openldap-2.2.28/libexec/slapd -l LOCAL0 -4 -u zimbra -h ldaps:// ldap://:389/ -f /opt/zimbra/conf/slapd.conf
 8352 pts/0    S+     0:00 grep zimbra
[root@parshwanath ~]# date
Thu Apr  6 21:04:26 IST 2006
[root@parshwanath ~]#

I also did: kill -QUIT 9189 (where 9189 was PID on my system) and it died silently.

[root@parshwanath ~]# ps ax | grep zimbra
 8744 ?        Ssl    0:00 /opt/zimbra/openldap-2.2.28/libexec/slapd -l LOCAL0 -4 -u zimbra -h ldaps:// ldap://:389/ -f /opt/zimbra/conf/slapd.conf
 8808 pts/0    S+     0:00 grep zimbra
[root@parshwanath ~]# ps ax | grep zimbra
 8744 ?        Ssl    0:00 /opt/zimbra/openldap-2.2.28/libexec/slapd -l LOCAL0 -4 -u zimbra -h ldaps:// ldap://:389/ -f /opt/zimbra/conf/slapd.conf
 8810 ?        Ss     0:00 /usr/bin/perl /opt/zimbra/bin/zmstatuslog
 8817 ?        S      0:00 /usr/bin/perl /opt/zimbra/bin/zmcontrol status
 8829 ?        S      0:00 sh -c /opt/zimbra/bin/zmprov gs domain.net 2>/dev/null
 8830 ?        Sl     0:00 /opt/zimbra/java/bin/java -client -Xmx256m -Dzimbra.home=/opt/zimbra -Djava.library.path=/opt/zimbra/lib/jars -Djava.ext.dirs=/opt/zimbra/java/jre/lib/ext:/opt/zimbra/lib/jars com.zimbra.cs.account.ProvUtil gs domain.net
 8843 pts/0    S+     0:00 grep zimbra
[root@parshwanath ~]# kill -QUIT 8830
[root@parshwanath ~]# ps ax | grep zimbra
 8744 ?        Ssl    0:00 /opt/zimbra/openldap-2.2.28/libexec/slapd -l LOCAL0 -4 -u zimbra -h ldaps:// ldap://:389/ -f /opt/zimbra/conf/slapd.conf
 8845 pts/0    S+     0:00 grep zimbra
[root@parshwanath ~]#

Can you help me understand how I can get Zimbra to work again?

Thanks again for your help.

Sincerely,

Chintan.

[KevinH]

Zimbra is not even starting.. All your seeing are a few config calls to get the data needed to start zimbra.

Do you have a firewall other than iptables?

[czaveri]

No Kevin,

iptables is all I could afford at present

[KevinH]

Hard to say then. Can you telnet to 389 when LDAP is running?

[czaveri]

Yes, I can also telnet to 389 from a remote machine - on a different network - and also from localhost.

Would looking at log files help? Please let me know if I should attach any logs.

Also, I haven't installed anything on the server except Bind and Apache. And I am running only Bind - I am not even running Apache.

In addition, this was a fresh install of CentOS 4.2.

[czaveri]

It is working again!

Having done nothing at all - it's like a ghost in the system
(I am the only person with root or shell access.)

Even the firewall is active at this moment when this is working.

Any idea what's going on?

[KevinH]

Originally Posted by czaveri

Any idea what's going on?

Nope. Not something we've heard of... Although we do know that some old mailservers will haunt you, even after they are long dead and gone.

[czaveri]

giving up eventually

It's down again - really, I am not able to find any reason.

Fresh install of CentOS 4.2 on AMD Sempron with 2 GB RAM
Zimbra works sometimes - Dies sometimes
No other app on system except Bind is running
Hardly 20 MB of data everyday

Maybe AMD Sempron has problems

Anyways, I will continue to run Zimbra on other systems, ... and hope for it to work well.