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  #1 (permalink)  
Old 11-06-2008, 07:36 PM
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Posts: 7
Default [SOLVED] Initializing LDAP fails during install
I am trying to install ZCS on RHEL 4.

The Red Hat and Zimbra versions:
Red Hat Enterprise Linux ES release 4 (Nahant Update 6)
zcs-5.0.6_GA_2313.RHEL4.20080522102400

My installation is failing with the following error:

Thu Nov 6 18:14:13 2008 zimbra-ldap is enabled
Thu Nov 6 18:14:13 2008 Initializing ldap...
Thu Nov 6 18:14:13 2008 *** Running as zimbra user: /opt/zimbra/libexec/zmldapinit
IO::Socket::INET: connect: Connection refused at /opt/zimbra/libexec/zmldapinit line 160.
Thu Nov 6 18:15:10 2008 failed. (28416)

My /etc/sudoers file appears to be correct:

%zimbra ALL=NOPASSWD:/opt/zimbra/openldapi/libexec/slapd
%zimbra ALL=NOPASSWD:/opt/zimbra/libexec/zmslapd
%zimbra ALL=NOPASSWD:/opt/zimbra/postfix/sbin/postfix, /opt/zimbra/postfix/sbin/postalias, /opt/zimbra/postfix/sbin/qshape.pl, /opt/zimbra/postfix/sbin/postconf,/opt/zimbra/postfix/sbin/postsuper
%zimbra ALL=NOPASSWD:/opt/zimbra/libexec/zmqstat,/opt/zimbra/libexec/zmmtastatus
%zimbra ALL=NOPASSWD:/opt/zimbra/libexec/zmmailboxdmgr
%zimbra ALL=NOPASSWD:/opt/zimbra/bin/zmcertmgr
%zimbra ALL=NOPASSWD:/opt/zimbra/libexec/zmldapinit

I have no: 'Defaults requiretty' line

I also have the following version of libltdl installed:
/usr/lib/libltdl.so.3.1.0

These cover the solutions I have seen so far for similar issues in the forums.

Any idea why my installation cannot initialize LDAP?

Thanks in advance for any assistance.
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  #2 (permalink)  
Old 11-07-2008, 12:29 AM
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Posts: 19,655
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Have you disabled SElinux and the Firewall? Do you have a Split DNS set-up?
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Regards


Bill
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  #3 (permalink)  
Old 11-07-2008, 02:54 PM
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Posts: 7
Default
I have SELinux disabled and the firewall disabled. I do not have a split DNS set up.
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  #4 (permalink)  
Old 11-08-2008, 12:42 AM
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Quote:
Originally Posted by sharkfin1 View Post
I have SELinux disabled and the firewall disabled. I do not have a split DNS set up.
If you're behind a NAT router then you'll need a Split DNS set-up.
__________________
Regards


Bill
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  #5 (permalink)  
Old 11-10-2008, 11:52 PM
Project Contributor
  
Posts: 7
Default Installation Error
Spilt DNS solved my LDAP initialization issue. However the installation still failed with the following log errors:

Mon Nov 10 15:51:16 2008 COS attribute retrieved for COS default: zimbraFeatureNotebookEnabled=
Mon Nov 10 15:51:17 2008 Global config attribute retrieved from ldap: zimbraNotebookAccount=
Mon Nov 10 15:51:17 2008 *** Running as zimbra user: /opt/zimbra/bin/zmprov mc default zimbraFeatureNotebookEnabled TRUE
ERROR: zclient.IO_ERROR (Mon Nov 10 15:51:16 2008 COS attribute retrieved for COS default: zimbraFeatureNotebookEnabled=
Mon Nov 10 15:51:17 2008 Global config attribute retrieved from ldap: zimbraNotebookAccount=
Mon Nov 10 15:51:17 2008 *** Running as zimbra user: /opt/zimbra/bin/zmprov mc default zimbraFeatureNotebookEnabled TRUE
ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
Mon Nov 10 15:51:20 2008 *** Running as zimbra user: /opt/zimbra/bin/zmprov mcf zimbraNotebookAccount wiki@zcs.webmail.rpost.info
ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
Mon Nov 10 15:51:22 2008 *** Running as zimbra user: /opt/zimbra/bin/zmprov in wiki@zcs.webmail.rpost.info
ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
Mon Nov 10 15:51:24 2008 *** Running as zimbra user: /opt/zimbra/bin/zmprov mc default zimbraFeatureNotebookEnabled FALSE
ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
Mon Nov 10 15:51:26 2008 failed to initialize documents...see logfile for details.
Mon Nov 10 15:51:27 2008 *** Running as zimbra user: /opt/zimbra/bin/zmprov mc default zimbraFeatureNotebookEnabled FALSE
ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
Mon Nov 10 15:51:29 2008 Restarting mailboxd...
Mon Nov 10 15:51:29 2008 *** Running as zimbra user: /opt/zimbra/bin/zmmailboxdctl restart
wc: /opt/zimbra/log/zmmailboxd.out: No such file or directory
wc: /opt/zimbra/log/zmmailboxd.out: No such file or directory
tail: cannot open `/opt/zimbra/log/zmmailboxd.out' for reading: No such file or directory
mailboxd started.
Mon Nov 10 15:51:41 2008 done.
Mon Nov 10 15:51:41 2008 *** Running as zimbra user: /opt/zimbra/bin/zmsshkeygen
Generating public/private dsa key pair.
Your identification has been saved in /opt/zimbra/.ssh/zimbra_identity.
Your public key has been saved in /opt/zimbra/.ssh/zimbra_identity.pub.
The key fingerprint is:
5b:e7:8e:6f:90:70:5a:db:66:cb:82:fe:83:f5:1e:d8 zcs.webmail.rpost.info
ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.AuthenticationException [LDAP: error code 49 - Invalid Credentials])
Mon Nov 10 15:51:46 2008 *** Running as zimbra user: /opt/zimbra/bin/zmupdateauthkeys
ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.AuthenticationException [LDAP: error code 49 - Invalid Credentials])
Updating /opt/zimbra/.ssh/authorized_keys

Mon Nov 10 15:51:20 2008 *** Running as zimbra user: /opt/zimbra/bin/zmprov mcf zimbraNotebookAccount wiki@zcs.webmail.rpost.info
ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
Mon Nov 10 15:51:22 2008 *** Running as zimbra user: /opt/zimbra/bin/zmprov in wiki@zcs.webmail.rpost.info
ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
Mon Nov 10 15:51:24 2008 *** Running as zimbra user: /opt/zimbra/bin/zmprov mc default zimbraFeatureNotebookEnabled FALSE
ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
Mon Nov 10 15:51:26 2008 failed to initialize documents...see logfile for details.
Mon Nov 10 15:51:27 2008 *** Running as zimbra user: /opt/zimbra/bin/zmprov mc default zimbraFeatureNotebookEnabled FALSE
ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
Mon Nov 10 15:51:29 2008 Restarting mailboxd...
Mon Nov 10 15:51:29 2008 *** Running as zimbra user: /opt/zimbra/bin/zmmailboxdctl restart
wc: /opt/zimbra/log/zmmailboxd.out: No such file or directory
wc: /opt/zimbra/log/zmmailboxd.out: No such file or directory
tail: cannot open `/opt/zimbra/log/zmmailboxd.out' for reading: No such file or directory
mailboxd started.
Mon Nov 10 15:51:41 2008 done.
Mon Nov 10 15:51:41 2008 *** Running as zimbra user: /opt/zimbra/bin/zmsshkeygen
Generating public/private dsa key pair.
Your identification has been saved in /opt/zimbra/.ssh/zimbra_identity.
Your public key has been saved in /opt/zimbra/.ssh/zimbra_identity.pub.
The key fingerprint is:
5b:e7:8e:6f:90:70:5a:db:66:cb:82:fe:83:f5:1e:d8 zcs.webmail.rpost.info
ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.AuthenticationException [LDAP: error code 49 - Invalid Credentials])
Mon Nov 10 15:51:46 2008 *** Running as zimbra user: /opt/zimbra/bin/zmupdateauthkeys
ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.AuthenticationException [LDAP: error code 49 - Invalid Credentials])
Updating /opt/zimbra/.ssh/authorized_keys
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  #6 (permalink)  
Old 11-11-2008, 01:22 AM
Zimbra Consultant & Moderator
  
Posts: 19,655
Default
Post the output of the following commands (run on the Zimbra server):

Code:
cat /etc/hosts
cat /etc/resolv.conf
host `hostname`  <-- use backticks not single quotes
dig yourdomain.com any
dig yourdomain.com mx
Please post the output of each command within 'quotes' (highlight the text and hit the # symbol above the edit box) to make it easier to read.
__________________
Regards


Bill
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  #7 (permalink)  
Old 11-11-2008, 01:18 PM
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Posts: 7
Default
[root@zcs libexec]# cat /etc/hosts
Code:
'# Do not remove the following line, or various programs
# that require network functionality will fail.
127.0.0.1               localhost.localdomain localhost
10.0.0.250              zcs.webmail.rpost.info'
[root@zcs libexec]# cat /etc/resolv.conf
Code:
'; generated by /sbin/dhclient-script
search webmail.rpost.info
nameserver 127.0.0.1
#nameserver 207.182.225.5
#nameserver 206.126.128.2'
[root@zcs libexec]# host `hostname`
Code:
'zcs.webmail.rpost.info has address 10.0.0.250'
[root@zcs libexec]# dig webmail.rpost.info any
Code:
'; <<>> DiG 9.2.4 <<>> webmail.rpost.info any
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 5223
;; flags: qr rd ra; QUERY: 1, ANSWER: 5, AUTHORITY: 13, ADDITIONAL: 1

;; QUESTION SECTION:
;webmail.rpost.info.            IN      ANY

;; ANSWER SECTION:
webmail.rpost.info.     2619    IN      MX      300 webmail.rpost.info.s8b1.psmtp.com.
webmail.rpost.info.     2619    IN      MX      400 webmail.rpost.info.s8b2.psmtp.com.
webmail.rpost.info.     2619    IN      MX      10 zcs.webmail.rpost.info.
webmail.rpost.info.     2619    IN      MX      100 webmail.rpost.info.s8a1.psmtp.com.
webmail.rpost.info.     2619    IN      MX      200 webmail.rpost.info.s8a2.psmtp.com.

;; AUTHORITY SECTION:
.                       180859  IN      NS      B.ROOT-SERVERS.NET.
.                       180859  IN      NS      C.ROOT-SERVERS.NET.
.                       180859  IN      NS      D.ROOT-SERVERS.NET.
.                       180859  IN      NS      E.ROOT-SERVERS.NET.
.                       180859  IN      NS      F.ROOT-SERVERS.NET.
.                       180859  IN      NS      G.ROOT-SERVERS.NET.
.                       180859  IN      NS      H.ROOT-SERVERS.NET.
.                       180859  IN      NS      I.ROOT-SERVERS.NET.
.                       180859  IN      NS      J.ROOT-SERVERS.NET.
.                       180859  IN      NS      K.ROOT-SERVERS.NET.
.                       180859  IN      NS      L.ROOT-SERVERS.NET.
.                       180859  IN      NS      M.ROOT-SERVERS.NET.
.                       180859  IN      NS      A.ROOT-SERVERS.NET.

;; ADDITIONAL SECTION:
zcs.webmail.rpost.info. 3600    IN      A       10.0.0.250

;; Query time: 14 msec
;; SERVER: 127.0.0.1#53(127.0.0.1)
;; WHEN: Tue Nov 11 12:09:03 2008
;; MSG SIZE  rcvd: 452'
[root@zcs libexec]# dig webmail.rpost.info mx

Code:
'; <<>> DiG 9.2.4 <<>> webmail.rpost.info mx
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 61397
;; flags: qr rd ra; QUERY: 1, ANSWER: 5, AUTHORITY: 13, ADDITIONAL: 1

;; QUESTION SECTION:
;webmail.rpost.info.            IN      MX

;; ANSWER SECTION:
webmail.rpost.info.     2611    IN      MX      300 webmail.rpost.info.s8b1.psmtp.com.
webmail.rpost.info.     2611    IN      MX      400 webmail.rpost.info.s8b2.psmtp.com.
webmail.rpost.info.     2611    IN      MX      10 zcs.webmail.rpost.info.
webmail.rpost.info.     2611    IN      MX      100 webmail.rpost.info.s8a1.psmtp.com.
webmail.rpost.info.     2611    IN      MX      200 webmail.rpost.info.s8a2.psmtp.com.

;; AUTHORITY SECTION:
.                       180851  IN      NS      A.ROOT-SERVERS.NET.
.                       180851  IN      NS      B.ROOT-SERVERS.NET.
.                       180851  IN      NS      C.ROOT-SERVERS.NET.
.                       180851  IN      NS      D.ROOT-SERVERS.NET.
.                       180851  IN      NS      E.ROOT-SERVERS.NET.
.                       180851  IN      NS      F.ROOT-SERVERS.NET.
.                       180851  IN      NS      G.ROOT-SERVERS.NET.
.                       180851  IN      NS      H.ROOT-SERVERS.NET.
.                       180851  IN      NS      I.ROOT-SERVERS.NET.
.                       180851  IN      NS      J.ROOT-SERVERS.NET.
.                       180851  IN      NS      K.ROOT-SERVERS.NET.
.                       180851  IN      NS      L.ROOT-SERVERS.NET.
.                       180851  IN      NS      M.ROOT-SERVERS.NET.

;; ADDITIONAL SECTION:
zcs.webmail.rpost.info. 3600    IN      A       10.0.0.250

;; Query time: 20 msec
;; SERVER: 127.0.0.1#53(127.0.0.1)
;; WHEN: Tue Nov 11 12:09:11 2008
;; MSG SIZE  rcvd: 452'
Note: The /etc/hosts file did not hold the FQDN which I corrected but this does not appear to solve the installation issue (after rerun of zmsetup.pl).
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  #8 (permalink)  
Old 11-11-2008, 01:28 PM
Zimbra Consultant & Moderator
  
Posts: 19,655
Default
Quote:
Originally Posted by sharkfin1 View Post
[root@zcs libexec]# cat /etc/hosts
Code:
'# Do not remove the following line, or various programs
# that require network functionality will fail.
127.0.0.1               localhost.localdomain localhost
10.0.0.250              zcs.webmail.rpost.info'
Note: The /etc/hosts file did not hold the FQDN which I corrected but this does not appear to solve the installation issue (after rerun of zmsetup.pl).
You have a typing error in your hosts file(?) there's an extraneous ' after '.info - the format is also incorrect. The format should be like this:

Code:
10.0.0.250  zcs.webmail.rpost.info zcs
__________________
Regards


Bill
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  #9 (permalink)  
Old 11-11-2008, 01:51 PM
Project Contributor
  
Posts: 7
Default Installation Error
I added the hostname after the FQDN although the trailing ' was due to the posting rather than in the hosts file.

I still get installation errors which are all similar to this:

ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.AuthenticationException [LDAP: error code 49 - Invalid Credentials])
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  #10 (permalink)  
Old 11-11-2008, 02:03 PM
Zimbra Consultant & Moderator
  
Posts: 19,655
Default
You're not, by any chance, trying to use another LDAP instead of the one in Zimbra are you? If you're just doing a straight Zimbra install I'd recommend doing an uninstall with './install.sh -u' and making sure there's no zimbra processes running. WHen you've done that, reboot the server and please check that iptables and SElinux are disabled then install Zimbra again.
__________________
Regards


Bill
Last edited by phoenix; 01-25-2009 at 03:01 AM..
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