zmmailboxdctl is not running

[food]

Hi.
we're evaluating zimbra with the open source version (zcs-5.0.10_GA_2638.UBUNTU8.20081003052843) on ubuntu 8.04.

after moving from our lan to a hosting enviroment, with an ip change, the mailbox doesn't come up.

here are some log outtakes:

Nov 4 20:34:17 mail zmmailboxdmgr[22475]: manager started mailboxd/JVM with pid 22484
Nov 4 20:34:18 mail zmmailboxdmgr[22475]: manager woke up from wait on mailboxd/JVM with pid 22484
Nov 4 20:34:18 mail zmmailboxdmgr[22475]: mailboxd/JVM exited twice in 1 seconds (tolerance=60)
Nov 4 20:34:35 mail zmmailboxdmgr[22592]: status requested

Zimbra server reserving server socket port=110 bindaddr=null ssl=false
Zimbra server reserving server socket port=995 bindaddr=null ssl=true
Fatal error: exception while binding to ports
java.net.SocketException: Unbound server sockets not implemented
at javax.net.ServerSocketFactory.createServerSocket(S erverSocketFactory.java:80)
at com.zimbra.common.util.NetUtil.newBoundServerSocke t(NetUtil.java:97)
at com.zimbra.common.util.NetUtil.bindServerSocket(Ne tUtil.java:165)

any thoughts on this?

thanks

Sean

[uxbod]

Welcome to the forums

It sounds like you have something already running on a couple of ports. So a few things for us to check

su - zimbra
zmcontrol stop
netstat -an
cat /etc/hosts
cat /etc/resolv.conf
dig yourdomain mx
dig yourserverfqdn
host `hostname` <- note backticks and not double quotes

[food]

Originally Posted by uxbod

Welcome to the forums

It sounds like you have something already running on a couple of ports. So a few things for us to check

thanks for the reply

I've actually checked all of those in the last day or so. I didn't see anything out of place. Here is the netstat output (I've obscured the ip's):

zimbra@mail:~$ netstat -an
Active Internet connections (servers and established)
Proto Recv-Q Send-Q Local Address           Foreign Address         State
tcp6       0      0 :::22                   :::*                    LISTEN
tcp6       0      0 XXX.197.XXX.81:22        XXX.20.XXX.4:4719        ESTABLISHED
tcp6       0      0 ::1:35961               ::1:39011               TIME_WAIT
Active UNIX domain sockets (servers and established)
Proto RefCnt Flags       Type       State         I-Node   Path
unix  2      [ ]         DGRAM                    6159     @/com/ubuntu/upstart
unix  4      [ ]         DGRAM                    11359    /dev/log
unix  2      [ ]         DGRAM                    6401     @/org/kernel/udev/udevd
unix  2      [ ]         DGRAM                    13902
unix  3      [ ]         STREAM     CONNECTED     13901
unix  3      [ ]         STREAM     CONNECTED     13900
unix  2      [ ]         DGRAM                    11412

hostname, hostname -f, dns and mx, everything in that list looks ok

it had been running ok after the initial install

My employer has just advised me to install the network trial version instead. Which makes more sense for our evaluation purposes as we do intend to buy a license. So when I get back to this, a few hours from now, it will be to uninstall this open source version and add in the network version. Hopefully trying out the open source package won't make that too awkward.

thanks

Sean

[phoenix]

Originally Posted by food

hostname, hostname -f, dns and mx, everything in that list looks ok

You should post the output of those commands so we can check that they are OK.

Originally Posted by food

My employer has just advised me to install the network trial version instead. Which makes more sense for our evaluation purposes as we do intend to buy a license. So when I get back to this, a few hours from now, it will be to uninstall this open source version and add in the network version. Hopefully trying out the open source package won't make that too awkward.

You don't need to uninstall the OSS version, just run the NE installer and it will upgrade your current set-up.

[food]

Originally Posted by phoenix

You should post the output of those commands so we can check that they are OK.

You don't need to uninstall the OSS version, just run the NE installer and it will upgrade your current set-up.

post output, ok, I've stripped out any identifying info by replacing the domain with mydomain, the ip with 66.66.66.66, the smtp ip (mta will be separate machine) as 66.66.66.67, and my own ip as 77.77.77.77

Host mail.mydomain.com
    Stopping stats...Done
    Stopping spell...Done
    Stopping snmp...Done
    Stopping archiving...Done
    Stopping antivirus...Done
    Stopping antispam...Done
    Stopping imapproxy...Done
    Stopping mailbox...Done
    Stopping logger...Done
    Stopping ldap...Done

Active Internet connections (servers and established)
Proto Recv-Q Send-Q Local Address           Foreign Address         State
tcp6       0      0 :::22                   :::*                    LISTEN
tcp6       0      0 ::1:48612               ::1:52193               TIME_WAIT
tcp6       0      0 66.66.66.66:22        77.77.77.77:4719        ESTABLISHED
Active UNIX domain sockets (servers and established)
Proto RefCnt Flags       Type       State         I-Node   Path
unix  2      [ ]         DGRAM                    6159     @/com/ubuntu/upstart
unix  4      [ ]         DGRAM                    11359    /dev/log
unix  2      [ ]         DGRAM                    6401     @/org/kernel/udev/udevd
unix  2      [ ]         DGRAM                    13902
unix  3      [ ]         STREAM     CONNECTED     13901
unix  3      [ ]         STREAM     CONNECTED     13900
unix  2      [ ]         DGRAM                    11412
127.0.0.1   localhost
66.66.66.66 mail.mydomain.com   mail
#192.168.1.66   mail.mydomain.com   mail

# The following lines are desirable for IPv6 capable hosts
::1     ip6-localhost ip6-loopback
fe00::0 ip6-localnet
ff00::0 ip6-mcastprefix
ff02::1 ip6-allnodes
ff02::2 ip6-allrouters
ff02::3 ip6-allhosts

search mydomain.com
#nameserver 192.168.1.44
nameserver 192.197.96.11
nameserver 192.197.96.12


; <<>> DiG 9.4.2 <<>> mydomain.com mx
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 49149
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1

;; QUESTION SECTION:
;mydomain.com.      IN  MX

;; ANSWER SECTION:
mydomain.com.   14400   IN  MX  0 smtp.mydomain.com.

;; ADDITIONAL SECTION:
smtp.mydomain.com.  14400   IN  A   66.66.66.67

;; Query time: 0 msec
;; SERVER: 192.197.96.11#53(192.197.96.11)
;; WHEN: Thu Nov  6 18:14:37 2008
;; MSG SIZE  rcvd: 70


; <<>> DiG 9.4.2 <<>> mail.mydomain.com
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 30063
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;mail.mydomain.com.     IN  A

;; ANSWER SECTION:
mail.mydomain.com.  14400   IN  A   66.66.66.66

;; Query time: 0 msec
;; SERVER: 192.197.96.11#53(192.197.96.11)
;; WHEN: Thu Nov  6 18:14:37 2008
;; MSG SIZE  rcvd: 54

mail.mydomain.com has address 66.66.66.66

thanks

Sean

[food]

Hi

Originally Posted by phoenix

You should post the output of those commands so we can check that they are OK.

You don't need to uninstall the OSS version, just run the NE installer and it will upgrade your current set-up.

so where were we ..

ok, I've posted results from that sequence of commands

and I went ahead and ran the NE installer, with some glitches, minor I hope

firstly, zmmailboxdctl still not running

zimbra@mail:/root/zcs-NETWORK-5.0.10_GA_2638.UBUNTU8.20081003032736$ zmcontrol status
Host mail.mydomain.com
        ldap                    Running
        logger                  Running
        mailbox                 Stopped
                zmmailboxdctl is not running
        snmp                    Running
        spell                   Running
        stats                   Running

I have the install dialogue, there was some oddness

Setting local config values...done.
Setting up CA...sh: openssl: command not found
done.
Deploying CA to /opt/zimbra/conf/ca ...done.
Setting replication password...done.

seems to expect openssl? I see an openssl tree under /opt/zimbra .. ? openssl in the $PATH for user zimbra ..

and

Setting up syslog.conf...done.
Looking for valid license to install...failed to install license.

*******ERROR

Failed to install a license - this will prevent your server from functioning properly

I had popped the license into /opt/zimbra/conf. I was expecting to be queried for that path

thanks

Sean

[uxbod]

Your DNS is incorrect. The MX is pointing at smtp.mydomain.com yet your mailserver is mail.mydomain.com. Going by the IP addresses it would appear your are actually behind a firewall on a private LAN? Is so you will need to setup a Split DNS - Zimbra :: Wiki architecture.

[phoenix]

Your /etc/hosts file is also incorrect, you need the format shown in the documentation.

[food]

Originally Posted by uxbod

Your DNS is incorrect. The MX is pointing at smtp.mydomain.com yet your mailserver is mail.mydomain.com. Going by the IP addresses it would appear your are actually behind a firewall on a private LAN? Is so you will need to setup a Split DNS - Zimbra :: Wiki architecture.

are you sure about that?

as I said our mta will be on another machine, it's called smtp.mydomain.com, this machine with the ldap etc is called mail.mydomain.com

what do mean by ip addresses? as I wrote, I replaced my ip addresses with these placeholders, I explained that

Sean

[food]

Originally Posted by phoenix

Your /etc/hosts file is also incorrect, you need the format shown in the documentation.

so I should change the line

127.0.0.1 localhost

to

127.0.0.1 localhost.localdomain localhost

currently it looks like this (real details obscured):

127.0.0.1       localhost
66.66.66.66     mail.mydomain.com       mail
#192.168.1.66   mail.mydomain.com       mail

# The following lines are desirable for IPv6 capable hosts
::1     ip6-localhost ip6-loopback
fe00::0 ip6-localnet
ff00::0 ip6-mcastprefix
ff02::1 ip6-allnodes
ff02::2 ip6-allrouters
ff02::3 ip6-allhosts

thanks

Sean