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Thread: zmmailboxdctl is not running

  1. #1
    food is offline Intermediate Member
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    Default zmmailboxdctl is not running

    Hi.
    we're evaluating zimbra with the open source version (zcs-5.0.10_GA_2638.UBUNTU8.20081003052843) on ubuntu 8.04.

    after moving from our lan to a hosting enviroment, with an ip change, the mailbox doesn't come up.

    here are some log outtakes:

    Nov 4 20:34:17 mail zmmailboxdmgr[22475]: manager started mailboxd/JVM with pid 22484
    Nov 4 20:34:18 mail zmmailboxdmgr[22475]: manager woke up from wait on mailboxd/JVM with pid 22484
    Nov 4 20:34:18 mail zmmailboxdmgr[22475]: mailboxd/JVM exited twice in 1 seconds (tolerance=60)
    Nov 4 20:34:35 mail zmmailboxdmgr[22592]: status requested

    Zimbra server reserving server socket port=110 bindaddr=null ssl=false
    Zimbra server reserving server socket port=995 bindaddr=null ssl=true
    Fatal error: exception while binding to ports
    java.net.SocketException: Unbound server sockets not implemented
    at javax.net.ServerSocketFactory.createServerSocket(S erverSocketFactory.java:80)
    at com.zimbra.common.util.NetUtil.newBoundServerSocke t(NetUtil.java:97)
    at com.zimbra.common.util.NetUtil.bindServerSocket(Ne tUtil.java:165)

    any thoughts on this?

    thanks

    Sean

  2. #2
    uxbod's Avatar
    uxbod is offline Moderator
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    Welcome to the forums

    It sounds like you have something already running on a couple of ports. So a few things for us to check
    Code:
    su - zimbra
    zmcontrol stop
    netstat -an
    cat /etc/hosts
    cat /etc/resolv.conf
    dig yourdomain mx
    dig yourserverfqdn
    host `hostname` <- note backticks and not double quotes

  3. #3
    food is offline Intermediate Member
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    Quote Originally Posted by uxbod View Post
    Welcome to the forums

    It sounds like you have something already running on a couple of ports. So a few things for us to check
    thanks for the reply

    I've actually checked all of those in the last day or so. I didn't see anything out of place. Here is the netstat output (I've obscured the ip's):

    Code:
    zimbra@mail:~$ netstat -an
    Active Internet connections (servers and established)
    Proto Recv-Q Send-Q Local Address           Foreign Address         State
    tcp6       0      0 :::22                   :::*                    LISTEN
    tcp6       0      0 XXX.197.XXX.81:22        XXX.20.XXX.4:4719        ESTABLISHED
    tcp6       0      0 ::1:35961               ::1:39011               TIME_WAIT
    Active UNIX domain sockets (servers and established)
    Proto RefCnt Flags       Type       State         I-Node   Path
    unix  2      [ ]         DGRAM                    6159     @/com/ubuntu/upstart
    unix  4      [ ]         DGRAM                    11359    /dev/log
    unix  2      [ ]         DGRAM                    6401     @/org/kernel/udev/udevd
    unix  2      [ ]         DGRAM                    13902
    unix  3      [ ]         STREAM     CONNECTED     13901
    unix  3      [ ]         STREAM     CONNECTED     13900
    unix  2      [ ]         DGRAM                    11412
    hostname, hostname -f, dns and mx, everything in that list looks ok

    it had been running ok after the initial install

    My employer has just advised me to install the network trial version instead. Which makes more sense for our evaluation purposes as we do intend to buy a license. So when I get back to this, a few hours from now, it will be to uninstall this open source version and add in the network version. Hopefully trying out the open source package won't make that too awkward.

    thanks

    Sean

  4. #4
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by food View Post
    hostname, hostname -f, dns and mx, everything in that list looks ok
    You should post the output of those commands so we can check that they are OK.

    Quote Originally Posted by food View Post
    My employer has just advised me to install the network trial version instead. Which makes more sense for our evaluation purposes as we do intend to buy a license. So when I get back to this, a few hours from now, it will be to uninstall this open source version and add in the network version. Hopefully trying out the open source package won't make that too awkward.
    You don't need to uninstall the OSS version, just run the NE installer and it will upgrade your current set-up.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    food is offline Intermediate Member
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    Quote Originally Posted by phoenix View Post
    You should post the output of those commands so we can check that they are OK.

    You don't need to uninstall the OSS version, just run the NE installer and it will upgrade your current set-up.
    post output, ok, I've stripped out any identifying info by replacing the domain with mydomain, the ip with 66.66.66.66, the smtp ip (mta will be separate machine) as 66.66.66.67, and my own ip as 77.77.77.77

    Code:
    Host mail.mydomain.com
        Stopping stats...Done
        Stopping spell...Done
        Stopping snmp...Done
        Stopping archiving...Done
        Stopping antivirus...Done
        Stopping antispam...Done
        Stopping imapproxy...Done
        Stopping mailbox...Done
        Stopping logger...Done
        Stopping ldap...Done
    
    Active Internet connections (servers and established)
    Proto Recv-Q Send-Q Local Address           Foreign Address         State
    tcp6       0      0 :::22                   :::*                    LISTEN
    tcp6       0      0 ::1:48612               ::1:52193               TIME_WAIT
    tcp6       0      0 66.66.66.66:22        77.77.77.77:4719        ESTABLISHED
    Active UNIX domain sockets (servers and established)
    Proto RefCnt Flags       Type       State         I-Node   Path
    unix  2      [ ]         DGRAM                    6159     @/com/ubuntu/upstart
    unix  4      [ ]         DGRAM                    11359    /dev/log
    unix  2      [ ]         DGRAM                    6401     @/org/kernel/udev/udevd
    unix  2      [ ]         DGRAM                    13902
    unix  3      [ ]         STREAM     CONNECTED     13901
    unix  3      [ ]         STREAM     CONNECTED     13900
    unix  2      [ ]         DGRAM                    11412
    127.0.0.1   localhost
    66.66.66.66 mail.mydomain.com   mail
    #192.168.1.66   mail.mydomain.com   mail
    
    # The following lines are desirable for IPv6 capable hosts
    ::1     ip6-localhost ip6-loopback
    fe00::0 ip6-localnet
    ff00::0 ip6-mcastprefix
    ff02::1 ip6-allnodes
    ff02::2 ip6-allrouters
    ff02::3 ip6-allhosts
    
    search mydomain.com
    #nameserver 192.168.1.44
    nameserver 192.197.96.11
    nameserver 192.197.96.12
    
    
    ; <<>> DiG 9.4.2 <<>> mydomain.com mx
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 49149
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1
    
    ;; QUESTION SECTION:
    ;mydomain.com.      IN  MX
    
    ;; ANSWER SECTION:
    mydomain.com.   14400   IN  MX  0 smtp.mydomain.com.
    
    ;; ADDITIONAL SECTION:
    smtp.mydomain.com.  14400   IN  A   66.66.66.67
    
    ;; Query time: 0 msec
    ;; SERVER: 192.197.96.11#53(192.197.96.11)
    ;; WHEN: Thu Nov  6 18:14:37 2008
    ;; MSG SIZE  rcvd: 70
    
    
    ; <<>> DiG 9.4.2 <<>> mail.mydomain.com
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 30063
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0
    
    ;; QUESTION SECTION:
    ;mail.mydomain.com.     IN  A
    
    ;; ANSWER SECTION:
    mail.mydomain.com.  14400   IN  A   66.66.66.66
    
    ;; Query time: 0 msec
    ;; SERVER: 192.197.96.11#53(192.197.96.11)
    ;; WHEN: Thu Nov  6 18:14:37 2008
    ;; MSG SIZE  rcvd: 54
    
    mail.mydomain.com has address 66.66.66.66
    thanks

    Sean

  6. #6
    food is offline Intermediate Member
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    Hi

    Quote Originally Posted by phoenix View Post
    You should post the output of those commands so we can check that they are OK.

    You don't need to uninstall the OSS version, just run the NE installer and it will upgrade your current set-up.
    so where were we ..

    ok, I've posted results from that sequence of commands

    and I went ahead and ran the NE installer, with some glitches, minor I hope

    firstly, zmmailboxdctl still not running

    Code:
    zimbra@mail:/root/zcs-NETWORK-5.0.10_GA_2638.UBUNTU8.20081003032736$ zmcontrol status
    Host mail.mydomain.com
            ldap                    Running
            logger                  Running
            mailbox                 Stopped
                    zmmailboxdctl is not running
            snmp                    Running
            spell                   Running
            stats                   Running
    I have the install dialogue, there was some oddness

    Code:
    Setting local config values...done.
    Setting up CA...sh: openssl: command not found
    done.
    Deploying CA to /opt/zimbra/conf/ca ...done.
    Setting replication password...done.
    seems to expect openssl? I see an openssl tree under /opt/zimbra .. ? openssl in the $PATH for user zimbra ..

    and

    Code:
    Setting up syslog.conf...done.
    Looking for valid license to install...failed to install license.
    
    *******ERROR
    
    Failed to install a license - this will prevent your server from functioning properly
    I had popped the license into /opt/zimbra/conf. I was expecting to be queried for that path

    thanks

    Sean

  7. #7
    uxbod's Avatar
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    Your DNS is incorrect. The MX is pointing at smtp.mydomain.com yet your mailserver is mail.mydomain.com. Going by the IP addresses it would appear your are actually behind a firewall on a private LAN? Is so you will need to setup a Split DNS - Zimbra :: Wiki architecture.

  8. #8
    phoenix is online now Zimbra Consultant & Moderator
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    Your /etc/hosts file is also incorrect, you need the format shown in the documentation.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  9. #9
    food is offline Intermediate Member
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    Quote Originally Posted by uxbod View Post
    Your DNS is incorrect. The MX is pointing at smtp.mydomain.com yet your mailserver is mail.mydomain.com. Going by the IP addresses it would appear your are actually behind a firewall on a private LAN? Is so you will need to setup a Split DNS - Zimbra :: Wiki architecture.
    are you sure about that?

    as I said our mta will be on another machine, it's called smtp.mydomain.com, this machine with the ldap etc is called mail.mydomain.com

    what do mean by ip addresses? as I wrote, I replaced my ip addresses with these placeholders, I explained that

    Sean

  10. #10
    food is offline Intermediate Member
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    Quote Originally Posted by phoenix View Post
    Your /etc/hosts file is also incorrect, you need the format shown in the documentation.
    so I should change the line

    127.0.0.1 localhost

    to

    127.0.0.1 localhost.localdomain localhost

    currently it looks like this (real details obscured):

    Code:
    127.0.0.1       localhost
    66.66.66.66     mail.mydomain.com       mail
    #192.168.1.66   mail.mydomain.com       mail
    
    # The following lines are desirable for IPv6 capable hosts
    ::1     ip6-localhost ip6-loopback
    fe00::0 ip6-localnet
    ff00::0 ip6-mcastprefix
    ff02::1 ip6-allnodes
    ff02::2 ip6-allrouters
    ff02::3 ip6-allhosts

    thanks

    Sean

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