Error with NAS

[Drox]

Well I was able to get Zimbra up and running on our production server and the installation went smoothly. I have zero problems with the setup right now except for the fact that we decided to have a NAS device for storing all of the emails. We chose to go with Linksys NSS4000 which may not have been the best choice.

After getting Zimbra running properly I tried to mount the NAS to the email server by putting this line in /etc/fstab:

*IP of NAS*:/email/store /opt/zimbra/store nfs defaults
*IP of NAS*:/email/redolog /opt/zimbra/redolog nfs defaults
*IP of NAS*:/email/backup /opt/zimbra/backup nfs defaults

Unfortunately the NSS4000 does not allow a root account to log into it so I get a Permission denied message. I was able to mount it using CIFS though by typing the following:

mount -t cifs //*IP of NAS*/email/store/ /opt/zimbra/store/ -o user=*admin account*

This seems to work fine in that it does not display any error messages when I enter the command. However it does pretty much kill Zimbra. About a minute after I enter the command I can no longer access Zimbra via the web interface for the user or Admin.

Does anyone know what is causing this issue?
Can if use a CIFS mount for what I am trying to do?
What NAS devices have been used successfully in the past?

Hopefully someone can help me out.

[uxbod]

Couple of questions :-

1) When ZCS goes into a bad state can you still navigate to the mountpoint or has it gone state ?
2) Is the NAS point-2-point or on a switch ? If on switch is it VLANd ?
3) What speed is the switch ?

[Drox]

Originally Posted by uxbod

Couple of questions :-

1) When ZCS goes into a bad state can you still navigate to the mountpoint or has it gone state ?
2) Is the NAS point-2-point or on a switch ? If on switch is it VLANd ?
3) What speed is the switch ?

1) I am not entirely sure I understand your first question. I am still able to get to the share of the NAS after I mount it if that is what you are asking. Zimbra dies but can still see the share
2) It is currently on a switch in our test environment which is basically a small linksys 5-port switch. So no VLAN's, etc.
3) 10/100

[Drox]

Well I tried to mount a cifs share on a windows server. I am able to mount it successfully but get errors when trying to send emails and import.

Here is the error log:

05-11-2008 14:45:15 [3180]: ZCSPSTImportWizard-5.0.10_GA_2638 Version 5.0
05-11-2008 14:45:15 [3180]: Creating / starting worker thread
05-11-2008 14:45:15 [3180]: Dispatching work to worker thread
05-11-2008 14:45:15 [4020]: Worker thread started
05-11-2008 14:45:15 [4020]: Work arrived...C:\Documents and Settings\User\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst ddubois@chemtool.com
05-11-2008 14:45:15 [4020]: Using default store
05-11-2008 14:45:15 [4020]: Logging on to zimbra server (email.company.com:7071)
05-11-2008 14:45:15 [4020]: Replicating folder hierarchy
05-11-2008 14:45:15 [4020]: (FR): Entering folder: /
05-11-2008 14:45:15 [4020]: (FR): Detected special folder (root)
05-11-2008 14:45:15 [4020]: (FR): Folder exists on zimbra - fid is 880
05-11-2008 14:45:15 [4020]: (FR): Child folders will be processed
05-11-2008 14:45:15 [4020]: (FR): Entering folder: Deleted Items
05-11-2008 14:45:15 [4020]: (FR): Detected special folder (trash)
05-11-2008 14:45:15 [4020]: (FR): Skipping this folder and children
05-11-2008 14:45:15 [4020]: (FR): Leaving folder Deleted Items
05-11-2008 14:45:15 [4020]: (FR): Entering folder: Inbox
05-11-2008 14:45:15 [4020]: (FR): Detected special folder (inbox)
05-11-2008 14:45:15 [4020]: (FR): Child folders will be processed
05-11-2008 14:45:15 [4020]: (FR): Leaving folder Inbox
05-11-2008 14:45:15 [4020]: (FR): Entering folder: Outbox
05-11-2008 14:45:15 [4020]: (FR): Handling user-defined folder
05-11-2008 14:45:15 [4020]: (FR): Folder exists on zimbra - fid is 261
05-11-2008 14:45:15 [4020]: (FR): Child folders will be processed
05-11-2008 14:45:15 [4020]: (FR): Leaving folder Outbox
05-11-2008 14:45:15 [4020]: (FR): Entering folder: Sent Items
05-11-2008 14:45:15 [4020]: (FR): Detected special folder (sent)
05-11-2008 14:45:15 [4020]: (FR): Child folders will be processed
05-11-2008 14:45:15 [4020]: (FR): Leaving folder Sent Items
05-11-2008 14:45:15 [4020]: (FR): Entering folder: Calendar
05-11-2008 14:45:15 [4020]: (FR): Detected special folder (calendar)
05-11-2008 14:45:15 [4020]: (FR): Child folders will be processed
05-11-2008 14:45:15 [4020]: (FR): Leaving folder Calendar
05-11-2008 14:45:15 [4020]: (FR): Entering folder: Contacts
05-11-2008 14:45:15 [4020]: (FR): Detected special folder (contacts)
05-11-2008 14:45:15 [4020]: (FR): Child folders will be processed
05-11-2008 14:45:15 [4020]: (FR): Leaving folder Contacts
05-11-2008 14:45:15 [4020]: (FR): Entering folder: Journal
05-11-2008 14:45:15 [4020]: (FR): Handling user-defined folder
05-11-2008 14:45:15 [4020]: (FR): Folder exists on zimbra - fid is 260
05-11-2008 14:45:15 [4020]: (FR): Child folders will be processed
05-11-2008 14:45:15 [4020]: (FR): Leaving folder Journal
05-11-2008 14:45:15 [4020]: (FR): Entering folder: Notes
05-11-2008 14:45:15 [4020]: (FR): Handling user-defined folder
05-11-2008 14:45:15 [4020]: (FR): Folder exists on zimbra - fid is 262
05-11-2008 14:45:15 [4020]: (FR): Child folders will be processed
05-11-2008 14:45:15 [4020]: (FR): Leaving folder Notes
05-11-2008 14:45:15 [4020]: (FR): Entering folder: Tasks
05-11-2008 14:45:15 [4020]: (FR): Detected special folder (Task)
05-11-2008 14:45:15 [4020]: (FR): Child folders will be processed
05-11-2008 14:45:15 [4020]: (FR): Leaving folder Tasks
05-11-2008 14:45:15 [4020]: (FR): Entering folder: Drafts
05-11-2008 14:45:15 [4020]: (FR): Detected special folder (drafts)
05-11-2008 14:45:15 [4020]: (FR): Child folders will be processed
05-11-2008 14:45:15 [4020]: (FR): Leaving folder Drafts
05-11-2008 14:45:15 [4020]: (FR): Entering folder: Junk E-mail
05-11-2008 14:45:15 [4020]: (FR): Detected special folder (spam)
05-11-2008 14:45:15 [4020]: (FR): Child folders will be processed
05-11-2008 14:45:15 [4020]: (FR): Leaving folder Junk E-mail
05-11-2008 14:45:15 [4020]: (FR): Entering folder: Help Desk Tickets
05-11-2008 14:45:15 [4020]: (FR): Handling user-defined folder
05-11-2008 14:45:15 [4020]: (FR): Folder exists on zimbra - fid is 881
05-11-2008 14:45:15 [4020]: (FR): Child folders will be processed
05-11-2008 14:45:15 [4020]: (FR): Leaving folder Help Desk Tickets
05-11-2008 14:45:15 [4020]: (FR): Entering folder: Archive
05-11-2008 14:45:15 [4020]: (FR): Handling user-defined folder
05-11-2008 14:45:15 [4020]: (FR): Folder exists on zimbra - fid is 882
05-11-2008 14:45:15 [4020]: (FR): Child folders will be processed
05-11-2008 14:45:15 [4020]: (FR): Leaving folder Archive
05-11-2008 14:45:15 [4020]: (FR): Entering folder: Remote Facilities
05-11-2008 14:45:15 [4020]: (FR): Handling user-defined folder
05-11-2008 14:45:15 [4020]: (FR): Folder exists on zimbra - fid is 883
05-11-2008 14:45:15 [4020]: (FR): Child folders will be processed
05-11-2008 14:45:15 [4020]: (FR): Leaving folder Remote Facilities
05-11-2008 14:45:15 [4020]: (FR): Leaving folder /
05-11-2008 14:45:15 [4020]: Importing messages
05-11-2008 14:45:15 [4020]: Progress log is: C:\DOCUME~1\User\LOCALS~1\Temp\ZCSPSTImportWizard-5.0.10_GA_2638\fcb2aa40b97b190bd2e4c1c5d323a737_Outlook.status
05-11-2008 14:45:15 [4020]: Zimbra::MAPI::MailboxScanner::Scan. calling NamedProps::Init() using the root store folder
05-11-2008 14:45:15 [4020]: Zimbra::Mapi::NamedProps::Init. NamedProps::Init() succeeded!
05-11-2008 14:45:15 [4020]: Starting mid scan
05-11-2008 14:45:15 [4020]: mid scan ended
05-11-2008 14:45:15 [4020]: (MI): Batch Adding Message d(No Date) fid(882)
05-11-2008 14:45:15 [4020]: (MI): Batch Added Message rid(0)
05-11-2008 14:45:15 [4020]: (MI): Batch Adding Message d(No Date) fid(882)
05-11-2008 14:45:15 [4020]: (MI): Batch Added Message rid(1)
05-11-2008 14:45:15 [4020]: (MI): Batch Adding Message d(No Date) fid(882)
05-11-2008 14:45:15 [4020]: (MI): Batch Added Message rid(2)
05-11-2008 14:45:15 [4020]: (MI): Batch Adding Message d(No Date) fid(882)
05-11-2008 14:45:15 [4020]: (MI): Batch Added Message rid(3)
05-11-2008 14:45:15 [4020]: (MI): Batch Adding Message d(No Date) fid(882)
05-11-2008 14:45:15 [4020]: (MI): Batch Added Message rid(4)
05-11-2008 14:45:15 [4020]: (MI): Batch Adding Message d(No Date) fid(882)
05-11-2008 14:45:15 [4020]: (MI): Batch Added Message rid(5)
05-11-2008 14:45:15 [4020]: (MI): Batch Adding Message d(Wed, 25 Jul 2007 21:20:32 -0000) fid(882)
05-11-2008 14:45:15 [4020]: (MI): Batch Added Message rid(6)
05-11-2008 14:45:15 [4020]: (MI): Batch Adding Message d(Fri, 11 Jan 2008 15:32:49 -0000) fid(882)
05-11-2008 14:45:16 [4020]: (MI): Batch Added Message rid(7)
05-11-2008 14:45:16 [4020]: (MI): Executing batch request
05-11-2008 14:45:17 [4020]: (MI): Got response (985 ms)
05-11-2008 14:45:17 [4020]: (MI): ERROR - error(s) detected in the server response
05-11-2008 14:45:17 [4020]: (MI): ERROR - The SOAP request  was logged to:  C:\DOCUME~1\User\LOCALS~1\Temp\ZCSPSTImportWizard-5.0.10_GA_2638\1-request.xml
05-11-2008 14:45:17 [4020]: (MI): ERROR - The SOAP response was logged to:  C:\DOCUME~1\User\LOCALS~1\Temp\ZCSPSTImportWizard-5.0.10_GA_2638\1-response.xml
05-11-2008 14:45:17 [4020]: (MI): Rid 0 failed: (service.FAILURE) (system failure: Error While Delivering Message)
05-11-2008 14:45:17 [4020]: (MI): The MAPI message was logged to C:\DOCUME~1\User\LOCALS~1\Temp\ZCSPSTImportWizard-5.0.10_GA_2638\1-0000000012d97bc18700ff4599eba305c6e6baff649c2400.msg:
05-11-2008 14:45:17 [4020]: (MI): ERROR - The SOAP request  was logged to:  C:\DOCUME~1\User\LOCALS~1\Temp\ZCSPSTImportWizard-5.0.10_GA_2638\2-request.xml
05-11-2008 14:45:17 [4020]: (MI): ERROR - The SOAP response was logged to:  C:\DOCUME~1\User\LOCALS~1\Temp\ZCSPSTImportWizard-5.0.10_GA_2638\2-response.xml
05-11-2008 14:45:17 [4020]: Request Failed, uploaded file is saved as: C:\DOCUME~1\User\LOCALS~1\Temp\ZCSPSTImportWizard-5.0.10_GA_2638\fe64dff2-ea59-4385-923f-21d308ed2971-5d4aed9e-e58b-47b7-84d0-b9e6bc1ba62e.eml
05-11-2008 14:45:17 [4020]: (MI): Rid 1 failed: (service.FAILURE) (system failure: Error While Delivering Message)
05-11-2008 14:45:17 [4020]: (MI): The MAPI message was logged to C:\DOCUME~1\User\LOCALS~1\Temp\ZCSPSTImportWizard-5.0.10_GA_2638\2-0000000012d97bc18700ff4599eba305c6e6baff64fc2300.msg:
05-11-2008 14:45:17 [4020]: (MI): ERROR - The SOAP request  was logged to:  C:\DOCUME~1\User\LOCALS~1\Temp\ZCSPSTImportWizard-5.0.10_GA_2638\3-request.xml
05-11-2008 14:45:17 [4020]: (MI): ERROR - The SOAP response was logged to:  C:\DOCUME~1\User\LOCALS~1\Temp\ZCSPSTImportWizard-5.0.10_GA_2638\3-response.xml
05-11-2008 14:45:17 [4020]: Request Failed, uploaded file is saved as: C:\DOCUME~1\User\LOCALS~1\Temp\ZCSPSTImportWizard-5.0.10_GA_2638\fe64dff2-ea59-4385-923f-21d308ed2971-7fc2352e-376e-4309-b906-6c143cb582d4.eml
05-11-2008 14:45:17 [4020]: (MI): Rid 2 failed: (service.FAILURE) (system failure: Error While Delivering Message)
05-11-2008 14:45:17 [4020]: (MI): The MAPI message was logged to C:\DOCUME~1\User\LOCALS~1\Temp\ZCSPSTImportWizard-5.0.10_GA_2638\3-0000000012d97bc18700ff4599eba305c6e6baffc45d2300.msg:
05-11-2008 14:45:17 [4020]: (MI): ERROR - The SOAP request  was logged to:  C:\DOCUME~1\User\LOCALS~1\Temp\ZCSPSTImportWizard-5.0.10_GA_2638\4-request.xml
05-11-2008 14:45:18 [4020]: (MI): ERROR - The SOAP response was logged to:  C:\DOCUME~1\User\LOCALS~1\Temp\ZCSPSTImportWizard-5.0.10_GA_2638\4-response.xml
05-11-2008 14:45:18 [4020]: Request Failed, uploaded file is saved as: C:\DOCUME~1\User\LOCALS~1\Temp\ZCSPSTImportWizard-5.0.10_GA_2638\fe64dff2-ea59-4385-923f-21d308ed2971-344d3768-e47e-4e3e-bf24-a815a6aec4b3.eml
05-11-2008 14:45:18 [4020]: Clearing internal progress log entries
05-11-2008 14:45:18 [4020]: Entries cleared
05-11-2008 14:45:18 [4020]: Deleting mapi folder list
05-11-2008 14:45:18 [4020]: Error while importing PST C:\Documents and Settings\User\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst: error_threshold_reached. Error limit reached
05-11-2008 14:45:18 [4020]: Too many items failed, exiting
05-11-2008 14:45:18 [4020]: (MI): -------------------------------------------
05-11-2008 14:45:18 [4020]: (MI): -------------------------------------------
05-11-2008 14:45:18 [4020]: (MI):     Import stats
05-11-2008 14:45:18 [4020]: (MI): -------------------------------------------
05-11-2008 14:45:18 [4020]: (MI): -------------------------------------------
05-11-2008 14:45:18 [4020]: (MI):     Number of items attempted    : 8 items
05-11-2008 14:45:18 [4020]: (MI):     Number of Errors             : 4
05-11-2008 14:45:18 [4020]: (MI):     Number of Warnings           : 0
05-11-2008 14:45:18 [4020]: (MI):     Import duration              : 2 seconds
05-11-2008 14:45:18 [4020]: (MI):     Import Throughput            : 4 msgs/sec
05-11-2008 14:45:18 [4020]: (MI):     Total data bytes transferred : 312678 bytes
05-11-2008 14:45:18 [4020]: (MI):     Data throughput              : 1250712 bits/sec
05-11-2008 14:45:18 [4020]: (MI):     Number of batches            : 1 batches
05-11-2008 14:45:18 [4020]: (MI):     Avg num items per  batch     : 8 items
05-11-2008 14:45:18 [4020]: (MI):     Min num items in a batch     : 8 items
05-11-2008 14:45:18 [4020]: (MI):     Max num items in a batch     : 8 items
05-11-2008 14:45:18 [4020]: (MI):     Avg bytes per  batch         : 312678 bytes
05-11-2008 14:45:18 [4020]: (MI):     Min bytes in a batch         : 312678 bytes
05-11-2008 14:45:18 [4020]: (MI):     Max bytes in a batch         : 312678 bytes
05-11-2008 14:45:18 [4020]: (MI):     Quickest batch request       : 985 ms
05-11-2008 14:45:18 [4020]: (MI):     Slowest  batch request       : 985 ms
05-11-2008 14:45:18 [4020]: Worker thread exiting

Any ideas?

[LMStone]

Both the /store and /backup directories make use of hard links, which cifs doesn't support.

Zimbra's documentation also discourages the use of NFS, though others on the forum here report success.

What we have done for cost-conscious, smaller self-hosted Zimbra installs (on HP servers) is to get a 6402 SCSI RAID controller, an MSA30 JBOD enclosure, and a bunch-O 10K U320 SCSI disks--all used on ebay.

For less than the cost of that Linksys, you can get a terabyte of high-performance RAID6 or RAID10 local storage. Configure one or more disks as hot spares and you've got automated disk failover too.

Now, you can put /opt/zimbra/backups and your HSM stores on the JBOD no problem.

If you want to put your current store on the MSA30 disks, just get 15K drives instead.

Hope that helps,
Mark