Page 1 of 2 12 LastLast
Results 1 to 10 of 11

Thread: problem zimbra upgrade

  1. #1
    uxmax is offline Member
    Join Date
    Sep 2008
    Posts
    13
    Rep Power
    6

    Default problem zimbra upgrade

    Hello,
    i just upgraded (5.8->5.0.10) our zimbra server without any problems (configuration complete.. press -a- to apply
    but it looks like there is a problem with the mailbox


    zimbra@mail:~$ zmcontrol status
    Host mail.mailserver.com
    ldap Running
    logger Running
    mailbox Stopped
    zmmailboxdctl is not running
    mta Running
    snmp Running
    spell Running
    stats Running


    i checked all log files in /opt/zimbra/logs/ but i dont see any problems (from my POV) except:

    zmmailboxd.out:
    1063 INFO [Shutdown] log - Shutdown hook executing
    1063 INFO [Shutdown] log - Shutdown hook complete
    CompilerOracle: exclude com/zimbra/cs/session/SessionMap putAndPrune
    CompilerOracle: exclude com/zimbra/cs/mailbox/MailItem delete
    0 INFO [main] log - Logging to org.slf4j.impl.Log4jLoggerAdapter(org.mortbay.log) via org.mortbay.log.Slf4jLog
    Zimbra server reserving server socket port=7110 bindaddr=null ssl=false
    Zimbra server reserving server socket port=7995 bindaddr=null ssl=true
    Zimbra server reserving server socket port=7143 bindaddr=null ssl=false
    Zimbra server reserving server socket port=7993 bindaddr=null ssl=true
    Zimbra server reserving server socket port=7025 bindaddr=null ssl=false
    714 WARN [main] log - Config error at
    714 WARN [main] log - Config error at
    715 WARN [main] log - EXCEPTION
    java.lang.reflect.InvocationTargetException
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at org.mortbay.xml.XmlConfiguration.call(XmlConfigura tion.java:534)
    at org.mortbay.xml.XmlConfiguration.configure(XmlConf iguration.java:244)
    at org.mortbay.xml.XmlConfiguration.refObj(XmlConfigu ration.java:638)
    at org.mortbay.xml.XmlConfiguration.configure(XmlConf iguration.java:252)
    at org.mortbay.xml.XmlConfiguration.configure(XmlConf iguration.java:206)
    at org.mortbay.xml.XmlConfiguration.main(XmlConfigura tion.java:968)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at org.mortbay.start.Main.invokeMain(Main.java:183)
    at org.mortbay.start.Main.start(Main.java:497)
    at org.mortbay.start.Main.main(Main.java:115)
    Caused by: java.net.BindException: Address already in use
    at sun.nio.ch.Net.bind(Native Method)
    at sun.nio.ch.ServerSocketChannelImpl.bind(ServerSock etChannelImpl.java:119)
    at sun.nio.ch.ServerSocketAdaptor.bind(ServerSocketAd aptor.java:59)
    at org.mortbay.jetty.nio.SelectChannelConnector.open( SelectChannelConnector.java:211)
    ... 17 more
    716 WARN [main] log - Nested in java.lang.reflect.InvocationTargetException:
    java.net.BindException: Address already in use
    at sun.nio.ch.Net.bind(Native Method)
    at sun.nio.ch.ServerSocketChannelImpl.bind(ServerSock etChannelImpl.java:119)
    at sun.nio.ch.ServerSocketAdaptor.bind(ServerSocketAd aptor.java:59)
    at org.mortbay.jetty.nio.SelectChannelConnector.open( SelectChannelConnector.java:211)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at org.mortbay.xml.XmlConfiguration.call(XmlConfigura tion.java:534)
    at org.mortbay.xml.XmlConfiguration.configure(XmlConf iguration.java:244)
    at org.mortbay.xml.XmlConfiguration.refObj(XmlConfigu ration.java:638)
    at org.mortbay.xml.XmlConfiguration.configure(XmlConf iguration.java:252)
    at org.mortbay.xml.XmlConfiguration.configure(XmlConf iguration.java:206)
    at org.mortbay.xml.XmlConfiguration.main(XmlConfigura tion.java:968)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at org.mortbay.start.Main.invokeMain(Main.java:183)
    at org.mortbay.start.Main.start(Main.java:497)
    at org.mortbay.start.Main.main(Main.java:115)
    717 INFO [Shutdown] log - Shutdown hook executing
    717 INFO [Shutdown] log - Shutdown hook complete
    Caused by: java.net.BindException: Address already in use ?? which ports ?

    So anyway way to fix that ?

    or is there a way of a fresh reinstall and migrate all of my users/mailboxes and settings ?

    thank you
    uxmax

  2. #2
    soxfan is offline Moderator
    Join Date
    Mar 2006
    Location
    Massachusetts
    Posts
    965
    Rep Power
    10

    Default

    Have you tried 'zmcontrol stop'; 'zmcontrol start' and/or rebooted the server? First thing I would do before trying a reinstall or anything like that.

  3. #3
    uxmax is offline Member
    Join Date
    Sep 2008
    Posts
    13
    Rep Power
    6

    Default

    yes, restarted services, re-upgraded the server, restarted my debian box
    deleted all pidfiles after zmcontrol stop and the mailbox started without problems..hmm even the login in zimbra admin webpanel is working again but after the log-in i get this error message:

    Mail: mountpoint loop detected Fehlercode: service.TOO_MANY_HOPS Method: GetAccountRequest Details:soap:Sender

    I see 3 server with different settings now and failed to delete one of those..

    the same error message appears when clicking/browsing my Account Emails.

    edit
    mailbox.log:
    com.zimbra.common.service.ServiceException: mountpoint loop detected
    ExceptionId:btpool0-19:1225373247267:8296d72c2a7a80b3
    Code:service.TOO_MANY_HOPS
    at com.zimbra.common.service.ServiceException.TOO_MAN Y_HOPS(ServiceException.java:308)
    at com.zimbra.soap.ZimbraSoapContext.(ZimbraSoapContext.java:157)
    at com.zimbra.soap.DocumentHandler.proxyRequest(Docum entHandler.java:404)
    at com.zimbra.cs.service.admin.AdminDocumentHandler.p roxyIfNecessary(AdminDocumentHandler.java:116)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:402)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:268)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:160)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:269)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:189)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1093)
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:148)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1084)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:360)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:350)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
    Last edited by uxmax; 10-30-2008 at 06:29 AM.

  4. #4
    soxfan is offline Moderator
    Join Date
    Mar 2006
    Location
    Massachusetts
    Posts
    965
    Rep Power
    10

    Default

    Mail: mountpoint loop detected Fehlercode: service.TOO_MANY_HOPS Method: GetAccountRequest Details:soap:Sender
    TOO_MANY_HOPS kind of sounds like a DNS issue to me. Did you change anything else on the server pre/post-install, like IP address, host name, DNS servers, etc.?

  5. #5
    uxmax is offline Member
    Join Date
    Sep 2008
    Posts
    13
    Rep Power
    6

    Default

    yes i changed my hostname.. configured it with
    ZmSetServerName - Zimbra :: Wiki
    /opt/zimbra/libexec/zmsetservername NEW_HOSTNAME

    i guess i have to delete the other 2 servers?

    is there no easy way to backup my user/mailboxes and just reinstall the server from scratch?

    anyway thank you for your reply

  6. #6
    soxfan is offline Moderator
    Join Date
    Mar 2006
    Location
    Massachusetts
    Posts
    965
    Rep Power
    10

    Default

    yes i changed my hostname.. configured it with
    ZmSetServerName - Zimbra :: Wiki
    /opt/zimbra/libexec/zmsetservername NEW_HOSTNAME
    When did you make this change? Before or after the upgrade? Have you tried just setting it back to the previous hostname to see if you can at least get things working again?
    i guess i have to delete the other 2 servers?
    I'm a little confused here. How many servers did you upgrade? Did you try adding new servers to the environment after the upgrade?
    is there no easy way to backup my user/mailboxes and just reinstall the server from scratch?
    Do you have a backup from prior to the upgrade?

  7. #7
    uxmax is offline Member
    Join Date
    Sep 2008
    Posts
    13
    Rep Power
    6

    Default

    Quote Originally Posted by soxfan View Post
    When did you make this change? Before or after the upgrade? Have you tried just setting it back to the previous hostname to see if you can at least get things working again?

    I'm a little confused here. How many servers did you upgrade? Did you try adding new servers to the environment after the upgrade?

    Do you have a backup from prior to the upgrade?

    - after the upgrade.. yes i set back the hostname but can't connect the zimbraAdmin anymore..
    - i have only one server configured with 5 domains / 50 users
    (i was confused too .. maybe they have been created by re-upgrading)
    - unfortunately, no backups

  8. #8
    soxfan is offline Moderator
    Join Date
    Mar 2006
    Location
    Massachusetts
    Posts
    965
    Rep Power
    10

    Default

    - after the upgrade.. yes i set back the hostname but can't connect the zimbraAdmin anymore..
    - i have only one server configured with 5 domains / 50 users
    (i was confused too .. maybe they have been created by re-upgrading)
    So, was the system working after the upgrade, but then broke after you made the hostname change? Also, after the upgrade you are seeing two extra servers in the Admin console?

  9. #9
    uxmax is offline Member
    Join Date
    Sep 2008
    Posts
    13
    Rep Power
    6

    Default

    the server was not working after the upgade and i see 2 extra server in the admin panel, yes. i don't think i can fix it before xmas .. backup for the win ;(
    anyone got a backup script to just extract mailboxes and stuff by any chance?

  10. #10
    uxmax is offline Member
    Join Date
    Sep 2008
    Posts
    13
    Rep Power
    6

    Default

    ok just did a fresh install of 5.0.10. everything is working fine now.
    so again is there any solution importing mails/users from my old zimbra folder (mysql).. ?

    btw if i backup /opt/zimbra and an upgrade fail i just move my backup zimbra folder in /opt/zimbra and thats it ?

Page 1 of 2 12 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Replies: 8
    Last Post: 01-12-2012, 02:20 AM
  2. Replies: 9
    Last Post: 03-01-2008, 08:21 PM
  3. [SOLVED] Clamav problem ? What's happening ?
    By aNt1X in forum Installation
    Replies: 23
    Last Post: 02-14-2008, 05:43 AM
  4. Big Fubar on 5 FOSS GA Upgrade
    By uxbod in forum Administrators
    Replies: 24
    Last Post: 01-21-2008, 03:37 AM
  5. dspam logrotate errors
    By michaeln in forum Users
    Replies: 7
    Last Post: 02-19-2007, 12:45 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •