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  #1 (permalink)  
Old 10-28-2008, 01:03 PM
Intermediate Member
 
Posts: 17
Default Cant send mail

I installed zimbra on a ubuntu 8.04 machine no issues everything went well. After installation I could send mail with no issues. I also when into global settings>Mta and I unchecked Protocols and DNS Check (Below).

Hostname in greeting violates RFC
Client must greet with a fully qualified hostname
Sender address must be fully qualified

Client's IP address
Hostname in greeting
Sender's domain

Also in severs>Mta enable DNS lookups. I did that from reading a forums it helped someone. That obviously did not help me. So I set them all back, and not I can receive mail. Can someone explain what these are and how to get to the bottom of sending and receiving?
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  #2 (permalink)  
Old 10-28-2008, 01:30 PM
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Posts: 7,928
Default

Ok. So a few basics first
Code:
cat /etc/hosts
cat /etc/resolv.conf
dig yourdomainname mx
dig yourserverfqdn
host `hostname` <- note backticks and not double quotes
any error messages in /var/log/zimbra.log ?
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  #3 (permalink)  
Old 10-28-2008, 02:33 PM
Intermediate Member
 
Posts: 17
Default

Here is the answer to your questions. The zimbra.log there are no errors that jump out. Seems like its just logging every action.

***
127.0.0.1 localhost.localdomain localhost
192.168.30.50 mail.berkeleypride.com mail
# The following lines are desirable for IPv6 capable hosts
::1 ip6-localhost ip6-loopback
fe00::0 ip6-localnet
ff00::0 ip6-mcastprefix
ff02::1 ip6-allnodes
ff02::2 ip6-allrouters
ff02::3 ip6-allhosts
*****
domain berkeleypride.com
nameserver 208.67.222.222
nameserver 208.67.220.220
*****
;; QUESTION SECTION:
;berkeleypride.com. IN MX

;; ANSWER SECTION:
berkeleypride.com. 3600 IN MX 0 mail.berkeleypride.com.

;; Query time: 84 msec
;; SERVER: 208.67.222.222#53(208.67.222.222)
;; WHEN: Tue Oct 28 17:27:44 2008
;; MSG SIZE rcvd: 56
************
;; QUESTION SECTION:
;mail.berkeleypride.com. IN A

;; ANSWER SECTION:
mail.berkeleypride.com. 3482 IN A 70.62.247.195

;; Query time: 25 msec
;; SERVER: 208.67.222.222#53(208.67.222.222)
;; WHEN: Tue Oct 28 17:29:42 2008
;; MSG SIZE rcvd: 56
*****************
mail.berkeleypride.com has address 70.62.247.195
*****************

Quote:
Originally Posted by uxbod View Post
Ok. So a few basics first
Code:
cat /etc/hosts
cat /etc/resolv.conf
dig yourdomainname mx
dig yourserverfqdn
host `hostname` <- note backticks and not double quotes
any error messages in /var/log/zimbra.log ?

Last edited by kwelipatton; 10-28-2008 at 02:35 PM..
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  #4 (permalink)  
Old 10-29-2008, 03:24 PM
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Posts: 17
Default

Anyone? I cant figure it out?
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  #5 (permalink)  
Old 10-29-2008, 11:45 PM
Zimbra Consultant & Moderator
 
Posts: 20,316
Default

Quote:
Originally Posted by kwelipatton View Post
Anyone? I cant figure it out?
According to the information you've posted your IP is resolving to your external IP when it should be the LAN IP of your server, you'll need to set-up a Split DNS. As you're using Ubuntu these instructions might be of more help.
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Bill
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  #6 (permalink)  
Old 10-30-2008, 08:43 AM
Intermediate Member
 
Posts: 17
Default

Thank you i kinda figured that out. What puzzles me and why wouldnt most installs be setup this way. Also should dns lookup be on or off?
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  #7 (permalink)  
Old 10-30-2008, 09:01 AM
Zimbra Consultant & Moderator
 
Posts: 20,316
Default

Quote:
Originally Posted by kwelipatton View Post
Thank you i kinda figured that out. What puzzles me and why wouldnt most installs be setup this way.
Zimbra (postfix) uses DNS to deliver mail, if you are behind a router then your DNS (DNS server behind the router) should point to the LAN IP of the server so we know where it is. If you have a internet visible server on a public IP then the DNS should resolve to that. When you're behind NAT and do a DNS lookup you'll get the public IP, postfix can't deliver to that as it doesn't know where your server is - unless the router has a feature called 'loopback' (most don't have that feature).

Quote:
Originally Posted by kwelipatton View Post
Also should dns lookup be on or off?
They should be on if you want to deliver external mail.
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Regards


Bill
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  #8 (permalink)  
Old 11-18-2008, 11:10 AM
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Posts: 1
Default

Quote:
Originally Posted by phoenix View Post
According to the information you've posted your IP is resolving to your external IP when it should be the LAN IP of your server, you'll need to set-up a Split DNS. As you're using Ubuntu these instructions might be of more help.
Is there any reason that you recommend a setup as complicated as an entire DNS server over a /etc/hosts file record that points the mail.domain.tld to 127.0.0.1 or the local IP?
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