I've been searching through the forums and I would assume this question has been asked but I'd like to check that my thinking is right on this.
I've set up Zimbra at a site where two employees job share. Of course they want to share email. It seems a bit odd to me that to do this I would need to set up another account that no one will actually be using and then share the In Box and Sent box on that account. Is that the correct way to allow two users to have a common email address that they both can view all incoming and outgoing mail to/from?