Zimbra offers Open Source email server software and shared calendar for Linux and the Mac
Go Back   Zimbra :: Forums > Zimbra Collaboration Suite > Installation
Reload this Page mailbox: Stopped

Welcome to the Zimbra :: Forums!
Welcome, if you would like to post a comment please register. We also encourage you to explore all things Zimbra with our team and members of the community.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old 09-30-2008, 01:55 AM
Junior Member
  
Posts: 6
Default mailbox: Stopped
I have a Zimbra installation as
Release 5.0.6_GA_2313.RHEL5_64_20080522130456 CentOS5_64 FOSS edition

From time to time we have a stop on mailbox
zmmailboxdctl is not running

log from a stop on the above service at 8.27 - 8.28 please can anyone advice.


Thanks


Log from /opt/zimbra/log/mailbox.log

com.zimbra.common.service.ServiceException: system failure: fetching search metadata
ExceptionId:btpool0-52:1222849808921:e4c02049a293595d
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
at com.zimbra.cs.db.DbSearch.search(DbSearch.java:621 )
at com.zimbra.cs.index.DBQueryOperation.noLuceneGetNe xtChunk(DBQueryOperation.java:832)
at com.zimbra.cs.index.DBQueryOperation.getNextChunk( DBQueryOperation.java:1081)
at com.zimbra.cs.index.DBQueryOperation.peekNext(DBQu eryOperation.java:649)
at com.zimbra.cs.index.QueryOperation.hasNext(QueryOp eration.java:158)
at com.zimbra.cs.index.ItemPreloadingGrouper.bufferHi ts(ItemPreloadingGrouper.java:53)
at com.zimbra.cs.index.BufferingResultsGrouper.peekNe xt(BufferingResultsGrouper.java:75)
at com.zimbra.cs.index.UngroupedQueryResults.peekNext (UngroupedQueryResults.java:57)
at com.zimbra.cs.index.FilteredQueryResults.peekNext( FilteredQueryResults.java:109)
at com.zimbra.cs.index.FilteredQueryResults.hasNext(F ilteredQueryResults.java:86)
at com.zimbra.cs.index.ResultsPager.hasNext(ResultsPa ger.java:114)
at com.zimbra.cs.service.mail.Search.putHits(Search.j ava:176)
at com.zimbra.cs.service.mail.Search.handle(Search.ja va:107)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:410)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:267)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:159)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:266)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:189)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1093)
at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1084)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:360)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:350)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.Server.handle(Server.java:313)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:205)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
Caused by: com.mysql.jdbc.exceptions.MySQLNonTransientConnect ionException: Communications link failure due to underlying exception:

** BEGIN NESTED EXCEPTION **

java.io.EOFException

STACKTRACE:

java.io.EOFException
at com.mysql.jdbc.MysqlIO.readFully(MysqlIO.java:1913 )
at com.mysql.jdbc.MysqlIO.reuseAndReadPacket(MysqlIO. java:2304)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.ja va:2803)
at com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:15 73)
at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java :1665)
at com.mysql.jdbc.Connection.execSQL(Connection.java: 3124)
at com.mysql.jdbc.PreparedStatement.executeInternal(P reparedStatement.java:1149)
at com.mysql.jdbc.PreparedStatement.executeQuery(Prep aredStatement.java:1262)
at org.apache.commons.dbcp.DelegatingPreparedStatemen t.executeQuery(DelegatingPreparedStatement.java:20 5)
at com.zimbra.cs.db.DbSearch.search(DbSearch.java:605 )
at com.zimbra.cs.index.DBQueryOperation.noLuceneGetNe xtChunk(DBQueryOperation.java:832)
at com.zimbra.cs.index.DBQueryOperation.getNextChunk( DBQueryOperation.java:1081)
at com.zimbra.cs.index.DBQueryOperation.peekNext(DBQu eryOperation.java:649)
at com.zimbra.cs.index.QueryOperation.hasNext(QueryOp eration.java:158)
at com.zimbra.cs.index.ItemPreloadingGrouper.bufferHi ts(ItemPreloadingGrouper.java:53)
at com.zimbra.cs.index.BufferingResultsGrouper.peekNe xt(BufferingResultsGrouper.java:75)
at com.zimbra.cs.index.UngroupedQueryResults.peekNext (UngroupedQueryResults.java:57)
at com.zimbra.cs.index.FilteredQueryResults.peekNext( FilteredQueryResults.java:109)
at com.zimbra.cs.index.FilteredQueryResults.hasNext(F ilteredQueryResults.java:86)
at com.zimbra.cs.index.ResultsPager.hasNext(ResultsPa ger.java:114)
at com.zimbra.cs.service.mail.Search.putHits(Search.j ava:176)
at com.zimbra.cs.service.mail.Search.handle(Search.ja va:107)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:410)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:267)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:159)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:266)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:189)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1093)
at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1084)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:360)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:350)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.Server.handle(Server.java:313)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:205)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)


** END NESTED EXCEPTION **



Last packet sent to the server was 1 ms ago.

Query being executed when exception was thrown:

SELECT mi.id, mi.index_id, mi.type, mi.date AS sortcol, mi.id, mi.type, mi.parent_id, mi.folder_id, mi.index_id, mi.imap_id, mi.date, mi.size, mi.volume_id, mi.blob_digest, mi.unread, mi.flags, mi.tags, mi.subject, mi.name, mi.metadata, mi.mod_metadata, mi.change_date, mi.mod_content FROM mboxgroup3.mail_item AS mi, mboxgroup3.appointment AS ap WHERE mi.mailbox_id = 1003 AND ap.mailbox_id = 1003 AND mi.id = ap.item_id AND (type IN (11) AND mi.type IN (11, 15) AND mi.folder_id IN (10) AND ( ap.start_time < '2008-10-02 08:00:01') AND ( ap.end_time >= '2008-10-01 08:00:00')) LIMIT 0,502
at com.mysql.jdbc.MysqlIO.reuseAndReadPacket(MysqlIO. java:2515)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.ja va:2803)
at com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:15 73)
at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java :1665)
at com.mysql.jdbc.Connection.execSQL(Connection.java: 3124)
at com.mysql.jdbc.PreparedStatement.executeInternal(P reparedStatement.java:1149)
at com.mysql.jdbc.PreparedStatement.executeQuery(Prep aredStatement.java:1262)
at org.apache.commons.dbcp.DelegatingPreparedStatemen t.executeQuery(DelegatingPreparedStatement.java:20 5)
at com.zimbra.cs.db.DbSearch.search(DbSearch.java:605 )
... 42 more
2008-10-01 09:30:08,939 INFO [IndexWritersSweeperThread] [] index - open index writers sweep: before=84, closed=2, after=82 (5048ms)
2008-10-01 09:30:09,246 INFO [btpool0-42] [oip=172.16.50.1;ua=zclient/5.0.6_GA_2313.RHEL5_64;] soap - AuthRequest




Sep 30 08:27:58 charles slapd[14950]: conn=4756 op=14 SRCH base="" scope=2 deref=2 filter="(&(objectClass=amavisAccount)(|(mail=ilan36@comm.mot .com)(mail=ilan36)(mail=@comm.mot.com)(mail=@.comm .mot.com)(mail=@.mot.com)(mail=@.com)(mail=@.)))"
Sep 30 08:27:58 charles slapd[14950]: conn=4756 op=14 SEARCH RESULT tag=101 err=0 nentries=0 text=
Sep 30 08:27:58 charles amavis[23771]: (23771-05) Blocked SPAM, LOCAL [172.16.50.1] [78.88.83.134] -> , Message-ID: <46444.kathleen@obadiah>, mail_id: AkbUPVwj5UF7, Hits: 24.853, size: 1778, 2583 ms
Sep 30 08:27:58 charles postfix/smtp[23783]: 7A27D77C8FE3: to=, relay=127.0.0.1[127.0.0.1]:10024, delay=2.9, delays=0.27/0/0/2.6, dsn=2.7.0, status=sent (250 2.7.0 Ok, discarded, id=23771-05 - SPAM)
Sep 30 08:27:58 charles postfix/qmgr[18161]: 7A27D77C8FE3: removed
Sep 30 08:27:58 charles postfix/error[31159]: AB5AE77C90E8: to=, relay=none, delay=1.7, delays=1.6/0/0/0.07, dsn=5.0.0, status=bounced (domain.com)
Sep 30 08:27:58 charles postfix/qmgr[18161]: AB5AE77C90E8: removed
Sep 30 08:28:01 charles slapd[14950]: conn=4808 fd=27 ACCEPT from IP=172.16.50.5:35339 (IP=172.16.50.5:389)
Sep 30 08:28:01 charles slapd[14950]: conn=4808 op=0 BIND dn="uid=zimbra,cn=admins,cn=zimbra" method=128
Sep 30 08:28:01 charles slapd[14950]: conn=4808 op=0 BIND dn="uid=zimbra,cn=admins,cn=zimbra" mech=SIMPLE ssf=0
Sep 30 08:28:01 charles slapd[14950]: conn=4808 op=0 RESULT tag=97 err=0 text=
Sep 30 08:28:01 charles slapd[14950]: conn=4808 op=1 SRCH base="cn=charles.domain.com,cn=servers,cn=zimbra" scope=0 deref=3 filter="(objectClass=*)"
Sep 30 08:28:01 charles slapd[14950]: conn=4808 op=1 SEARCH RESULT tag=101 err=0 nentries=1 text=
Sep 30 08:28:01 charles slapd[14950]: conn=4809 fd=41 ACCEPT from IP=172.16.50.5:35340 (IP=172.16.50.5:389)
Sep 30 08:28:01 charles slapd[14950]: conn=4809 op=0 BIND dn="uid=zimbra,cn=admins,cn=zimbra" method=128
Sep 30 08:28:01 charles slapd[14950]: conn=4809 op=0 BIND dn="uid=zimbra,cn=admins,cn=zimbra" mech=SIMPLE ssf=0
Sep 30 08:28:01 charles slapd[14950]: conn=4809 op=0 RESULT tag=97 err=0 text=
Sep 30 08:28:01 charles slapd[14950]: conn=4809 op=1 SRCH base="cn=config,cn=zimbra" scope=0 deref=3 filter="(objectClass=*)"
Sep 30 08:28:01 charles slapd[14950]: conn=4809 op=1 SEARCH RESULT tag=101 err=0 nentries=1 text=
Sep 30 08:28:02 charles slapd[14950]: conn=4808 fd=27 closed (connection lost)
Sep 30 08:28:02 charles slapd[14950]: conn=4809 fd=41 closed (connection lost)
Sep 30 08:28:03 charles zmmailboxdmgr[27435]: status requested
Sep 30 08:28:03 charles zmmailboxdmgr[27435]: stale pid 17222 found in /opt/zimbra/log/zmmailboxd_manager.pid: No such process
Sep 30 08:28:03 charles zmmailboxdmgr[27435]: assuming no other instance is running
Sep 30 08:28:03 charles zmmailboxdmgr[27435]: file /opt/zimbra/log/zmmailboxd.pid does not exist
Sep 30 08:28:03 charles zmmailboxdmgr[27435]: assuming no other instance is running
Sep 30 08:28:03 charles zmmailboxdmgr[27435]: no manager process is running
Sep 30 08:28:04 charles zimbramon[27170]: 27170:info: 2008-09-30 08:28:01, STATUS: charles.domain.com: antispam: Running
Sep 30 08:28:04 charles zimbramon[27170]: 27170:info: 2008-09-30 08:28:01, STATUS: charles.domain.com: antivirus: Running
Sep 30 08:28:04 charles zimbramon[27170]: 27170:info: 2008-09-30 08:28:01, STATUS: charles.domain.com: ldap: Running
Sep 30 08:28:04 charles zimbramon[27170]: 27170:info: 2008-09-30 08:28:01, STATUS: charles.domain.com: logger: Running
Sep 30 08:28:04 charles zimbramon[27170]: 27170:info: 2008-09-30 08:28:01, STATUS: charles.domain.com: mailbox: Stopped
Sep 30 08:28:04 charles zimbramon[27170]: 27170:info: 2008-09-30 08:28:01, STATUS: charles.domain.com: mta: Running
Sep 30 08:28:04 charles zimbramon[27170]: 27170:info: 2008-09-30 08:28:01, STATUS: charles.domain.com: snmp: Running
Sep 30 08:28:04 charles zimbramon[27170]: 27170:info: 2008-09-30 08:28:01, STATUS: charles.domain.com: spell: Running
Sep 30 08:28:04 charles zimbramon[27170]: 27170:info: 2008-09-30 08:28:01, STATUS: charles.domain.com: stats: Running
Sep 30 08:28:11 charles postfix/scache[20606]: statistics: start interval Sep 30 08:19:18
Last edited by gpouser; 10-01-2008 at 01:54 AM..
Reply With Quote
  #2 (permalink)  
Old 10-01-2008, 10:52 AM
Moderator
  
Posts: 6,237
Default
Can you upgrade 5.0.6 > 5.0.10 and see if the query errors/mailboxd service going down randomly persist? (Don't forget a backup.)
Reply With Quote
  #3 (permalink)  
Old 10-03-2008, 03:59 AM
Junior Member
  
Posts: 6
Default
thanks for the reply, if you are saying the output from the log shows a bug then fine, but upgrade to Zimbra has to be done on VMware Test before its rolled out.
Reply With Quote
Reply

« Previous Thread | Today's Posts or Week's Posts | Next Thread »

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes
Linear Mode Linear Mode


Similar Threads

Product Information

Why Join?

Registering let's you ask questions, makes it easier to search, displays any files attached to posts, and notifies you about replies.

blog.zimbra.com


Home - Blog - Contact Us - Archive - Top


 

SEO by vBSEO ©2011, Crawlability, Inc.