Can't upgrade to 5.0.10 FOSS

[Mccreations2]

Hey everyone,

I've never had problems upgrading zimbra before... And I'm stuck now.
I was running 5.0.9 open source on Ubuntu 8.04. I downloaded the install for Ubuntu 8 and ran the install file like usual. Here's how far I got:

The Zimbra Collaboration Suite appears already to be installed.
It can be upgraded with no effect on existing accounts,
or the current installation can be completely removed prior
to installation for a clean install.

Do you wish to upgrade? [Y] Y

Select the packages to install
Upgrading zimbra-core
Upgrading zimbra-ldap
Upgrading zimbra-logger
Upgrading zimbra-mta
Upgrading zimbra-snmp
Upgrading zimbra-store
Upgrading zimbra-apache
Upgrading zimbra-spell

Install zimbra-proxy [N] N
Checking required space for zimbra-core
checking space for zimbra-store

Installing:
zimbra-core
zimbra-ldap
zimbra-logger
zimbra-mta
zimbra-snmp
zimbra-store
zimbra-apache
zimbra-spell

The system will be modified. Continue? [N] Y

Shutting down zimbra mail

Backing up the ldap database...done.

Removing existing packages

zimbra-ldap...done
zimbra-logger...done
zimbra-mta...done
zimbra-snmp...done
zimbra-store...done
zimbra-spell...done
zimbra-apache...done
zimbra-core...done

Removing deployed webapp directories
Installing packages

zimbra-core......zimbra-core_5.0.10_GA_2609.UBUNTU8_i386.deb...done
zimbra-ldap......zimbra-ldap_5.0.10_GA_2609.UBUNTU8_i386.deb...done
zimbra-logger......zimbra-logger_5.0.10_GA_2609.UBUNTU8_i386.deb...done
zimbra-mta......zimbra-mta_5.0.10_GA_2609.UBUNTU8_i386.deb...done
zimbra-snmp......zimbra-snmp_5.0.10_GA_2609.UBUNTU8_i386.deb...done
zimbra-store......zimbra-store_5.0.10_GA_2609.UBUNTU8_i386.deb...done
zimbra-apache......zimbra-apache_5.0.10_GA_2609.UBUNTU8_i386.deb...FAILED
###ERROR###

zimbra-apache_5.0.10_GA_2609.UBUNTU8_i386.deb installation failed

Installation cancelled

root@:/usr/local/source/zcs#

The installation just stopped... Any ideas anyone? I've never had problems before so I don't know where to start.

Thanks for your help...

EDIT:

I found the install log in the /tmp directory and here's what it says:

COMMAND: zmlocalconfig -s | sed -e "s/ = \(.*\)/=\'\1\'/" > /opt/zimbra/.saveconfig/config.save
COMMAND: zmcontrol shutdown
Host
Stopping stats...Done
Stopping mta...Done
Stopping spell...Done
Stopping snmp...Done
Stopping archiving...Done
Stopping antivirus...Done
Stopping antispam...Done
Stopping imapproxy...Done
Stopping mailbox...Done
Stopping logger...Done
Stopping ldap...Done
Selecting previously deselected package zimbra-core.
(Reading database ... 55789 files and directories currently installed.)
Unpacking zimbra-core (from .../zimbra-core_5.0.10_GA_2609.UBUNTU8_i386.deb) ...
Setting up zimbra-core (5.0.10_GA_2609.UBUNTU8) ...
rm: cannot remove `/opt/zimbra/java': Is a directory
ln: creating symbolic link `/opt/zimbra/java/jdk1.5.0_15': File exists
rm: cannot remove `/opt/zimbra/sleepycat': Is a directory
ln: creating symbolic link `/opt/zimbra/sleepycat/sleepycat-4.2.52.6': File exists
rm: cannot remove `/opt/zimbra/openssl': Is a directory
ln: creating symbolic link `/opt/zimbra/openssl/openssl-0.9.8g': File exists
rm: cannot remove `/opt/zimbra/heimdal': Is a directory
ln: creating symbolic link `/opt/zimbra/heimdal/heimdal-1.2': File exists
rm: cannot remove `/opt/zimbra/curl': Is a directory
ln: creating symbolic link `/opt/zimbra/curl/curl-7.18.1': File exists
rm: cannot remove `/opt/zimbra/cyrus-sasl': Is a directory
ln: creating symbolic link `/opt/zimbra/cyrus-sasl/cyrus-sasl-2.1.22.3z': File exists
rm: cannot remove `/opt/zimbra/openldap-clibs': Is a directory
rm: cannot remove `/opt/zimbra/tcmalloc': Is a directory
ln: creating symbolic link `/opt/zimbra/tcmalloc/tcmalloc-0.97': File exists
Loading classes to share ... done.
Rewriting and unlinking classes ... done.
Calculating hash values for String objects .. done.
Calculating fingerprints ... done.
Removing unshareable information ... done.
Moving most read-only objects to shared space at 0x90910000 ... done.
Moving common symbols to shared space at 0x90c8d938 ... done.
Moving remaining symbols to shared space at 0x90dbaa68 ... done.
Moving string char arrays to shared space at 0x90dbb4f8 ... done.
Moving additional symbols to shared space at 0x90e3e070 ... done.
Read-only space ends at 0x90e92e10, 5778960 bytes.
Moving read-write objects to shared space at 0x91110000 ... done.
Moving String objects to shared space at 0x916a0e40 ... done.
Read-write space ends at 0x916e1640, 6100544 bytes.
Updating references to shared objects ... done.


Processing triggers for libc6 ...
ldconfig deferred processing now taking place
Selecting previously deselected package zimbra-ldap.
(Reading database ... 62398 files and directories currently installed.)
Unpacking zimbra-ldap (from .../zimbra-ldap_5.0.10_GA_2609.UBUNTU8_i386.deb) ...
Setting up zimbra-ldap (5.0.10_GA_2609.UBUNTU8) ...
rm: cannot remove `/opt/zimbra/openldap': Is a directory

Processing triggers for libc6 ...
ldconfig deferred processing now taking place
Selecting previously deselected package zimbra-logger.
(Reading database ... 62789 files and directories currently installed.)
Unpacking zimbra-logger (from .../zimbra-logger_5.0.10_GA_2609.UBUNTU8_i386.deb) ...
Setting up zimbra-logger (5.0.10_GA_2609.UBUNTU8) ...
rm: cannot remove `/opt/zimbra/logger/mysql': Is a directory
ln: creating symbolic link `/opt/zimbra/logger/mysql/mysql-standard-5.0.51a-pc-linux-gnu-i686-glibc23': File exists

Selecting previously deselected package zimbra-mta.
(Reading database ... 64785 files and directories currently installed.)
Unpacking zimbra-mta (from .../zimbra-mta_5.0.10_GA_2609.UBUNTU8_i386.deb) ...
Setting up zimbra-mta (5.0.10_GA_2609.UBUNTU8) ...
rm: cannot remove `/opt/zimbra/amavisd': Is a directory
ln: creating symbolic link `/opt/zimbra/amavisd/amavisd-new-2.5.4': File exists
rm: cannot remove `/opt/zimbra/dspam': Is a directory
ln: creating symbolic link `/opt/zimbra/dspam/dspam-3.8.0': File exists
rm: cannot remove `/opt/zimbra/postfix': Is a directory
ln: creating symbolic link `/opt/zimbra/postfix/postfix-2.4.7.5z': File exists
rm: cannot remove `/opt/zimbra/clamav': Is a directory
ln: creating symbolic link `/opt/zimbra/clamav/clamav-0.93.3': File exists

Processing triggers for libc6 ...
ldconfig deferred processing now taking place
Selecting previously deselected package zimbra-snmp.
(Reading database ... 65042 files and directories currently installed.)
Unpacking zimbra-snmp (from .../zimbra-snmp_5.0.10_GA_2609.UBUNTU8_i386.deb) ...
Setting up zimbra-snmp (5.0.10_GA_2609.UBUNTU8) ...
ln: creating symbolic link `/opt/zimbra/snmp/net-snmp-5.4.1': File exists

Selecting previously deselected package zimbra-store.
(Reading database ... 65590 files and directories currently installed.)
Unpacking zimbra-store (from .../zimbra-store_5.0.10_GA_2609.UBUNTU8_i386.deb) ...
Setting up zimbra-store (5.0.10_GA_2609.UBUNTU8) ...
/opt/zimbra/libexec/zmfixperms: 20: shopt: not found
rm: cannot remove `/opt/zimbra/mysql': Is a directory
ln: creating symbolic link `/opt/zimbra/mysql/mysql-standard-5.0.51a-pc-linux-gnu-i686-glibc23': File exists
ln -s /opt/zimbra/jetty-6.1.5 /opt/zimbra/jetty
ln: creating symbolic link `/opt/zimbra/jetty/jetty-6.1.5': File exists
Relinking mailboxd to /opt/zimbra/jetty-6.1.5
ln -s /opt/zimbra/apache-tomcat-5.5.15 /opt/zimbra/tomcat
ln: creating symbolic link `/opt/zimbra/tomcat/apache-tomcat-5.5.15': File exists
rm: cannot remove `/opt/zimbra/jetty': Is a directory
ln: creating symbolic link `/opt/zimbra/jetty/jetty-6.1.5': File exists

Selecting previously deselected package zimbra-apache.
(Reading database ... 82461 files and directories currently installed.)
Unpacking zimbra-apache (from .../zimbra-apache_5.0.10_GA_2609.UBUNTU8_i386.deb) ...
Setting up zimbra-apache (5.0.10_GA_2609.UBUNTU8) ...
ln: creating symbolic link `/opt/zimbra/httpd/httpd-2.2.8': File exists
dpkg: error processing zimbra-apache (--install):
subprocess post-installation script returned error exit status 1
Errors were encountered while processing:
zimbra-apache

[Mccreations2]

Sorry to bump, but is it possible to transfer data from my old zimbra installation to a new one I would make? I need my mail server online and don't want to loose my data...

[dmitri22]

Hey everyone,

I've never had problems upgrading zimbra before... And I'm stuck now.
I was running 5.0.9 open source on Ubuntu 8.04. I downloaded the install for Ubuntu 8 and ran the install file like usual. Here's how far I got:




The installation just stopped... Any ideas anyone? I've never had problems before so I don't know where to start.

Thanks for your help...

EDIT:

I found the install log in the /tmp directory and here's what it says:

The same problem. Do You have an idea?

[brian]

Make sure /bin/sh is a symbolic link to /bin/bash instead of /bin/dash

[dmitri22]

Make sure /bin/sh is a symbolic link to /bin/bash instead of /bin/dash

Thx for reply. I tried

rm /bin/sh
ln -s /bin/bash /bin/sh

No result. The Error is

zimbra-apache......zimbra-apache_5.0.10_GA_2638.DEBIAN4.0_i386.deb...FAILED
###ERROR###
zimbra-apache_5.0.10_GA_2638.DEBIAN4.0_i386.deb installation failed
Installation cancelled

[uxbod]

Did you perform a uninstall before trying the install again ?

[dmitri22]

Yes, I unintalled the Zimbra "./install -u" and tried install one more but I had the error "zimbra-apache FAILED###ERROR###".

[uxbod]

Okay, so when you execute the install trying doing it using

sh -x ./install.sh

that way you may get more information about the error.