Upgrade to 5.09 broke antivirus and antispam

[pindawen]

The only way I can have a working email system is if I disable the anti virus and antispam from the admin web page.

This is what I get when I try to enable antivirus _& spam:
"JavaScript error encountered in method ZaXFormViewController.prototype.runValidationStack"

I am willing to post logs, just tell me what you want to see.

[greenrenault]

I am getting this error also in the Admin UI, running Zimbra 5.0.9

JavaScript error encountered in method ZaXFormViewController.prototype.runValidationStack message: E[C] is undefined fileName: https://localhost:7071/zimbraAdmin/js/Admin_all.js.zgz?v=080814122133 lineNumber: 6229 stack: ((void 0))@https://localhost:7071/zimbraAdmin/js/Admin_all.js.zgz?v=080814122133:6229 ((void 0))@https://localhost:7071/zimbraAdmin/js/Admin_all.js.zgz?v=080814122133:11...

[mmorse]

Run the console with ?mode=mjsf&gzip=false on the end of the URL so we can get a more specific error.

Some 5.0.9 admin console bugs it may be:
Bug 30357 – Error when changing server properties (fixed 5.0.10)
Bug 31645 – unable to modify server settings from admin console

@pidawen
As you had the mail delivery issue before going to disable - perhaps clamav got some bad defs (and going to the admin console you just noticed the other bug when trying to toggle status). Look for INET & port 3310 messages - if so see ClamAV - Reset Defs DB - Zimbra :: Wiki

There was also this: Bug 30013 – Upgrading confuses on/off status of Anti-Virus and Anti-Spam (fixed for 5.0.10)

Can we get some /var/log/zimbra.log, /opt/zimbra/log/mailbox.log snips?

To re-enable via CLI:
zmprov ms `zmhostname` +zimbraServiceEnabled antivirus
zmprov ms `zmhostname` +zimbraServiceEnabled antispam
zmcontrol stop
zmcontrol start

[pindawen]

Thank you for your responses. Here is a slightly more detailed message when I try to enable antivirus and spam.
---
JavaScript error encountered in method ZaXFormViewController.prototype.runValidationStack message: locals[ix] has no properties fileName: https://mydomain.com:7071/zimbraAdmi...v=080815104008 lineNumber: 282 stack: (undefined)@https://mydomain.com:7071/zimbraAdmin/js/zimbraAdmin/servers/controller/ZaServerController.js?v=...
---
Note: I did a simple search and replace for anonymity and used 'mydomain.com' as a replacement.

[caio80]

Same problem here, too. We just needed to do the contrary: deactivate AS and AV services.

The error message also triggers when saving any modification you commit when changing the MTA section (in my case, the trusted networks).

Alas, we're gonna go in production with the NE in about a month... :-(


Just tried

zmprov ms `zmhostname` +zimbraServiceDisabled antivirus

but didn't work...

I searched for zmprov ms syntax, but I found nothing. That's why I just "guessed" the disable version of your command, mmorse!

Thanks in advance, keep up the good work!

[mmorse]

Close, instead of using the word disabled use a minus sign:

zmprov ms `zmhostname` -zimbraServiceEnabled antivirus
zmprov ms `zmhostname` -zimbraServiceEnabled antispam
zmcontrol stop
zmcontrol start

[caio80]

Oppss, my bad

didn't notice the plus sign (copy&paste magic laziness... ;-)

OU1

regards