Install Error on FC3

[eici]

Hi,

i'm trying to install Zimbra on a freshly installed FC3 Box:
[root@abc tmp]# uname -a
Linux abc.xyz.ab 2.6.12-1.1378_FC3 #1 Wed Sep 14 04:24:31 EDT 2005 i686 i686 i386 GNU/Linux

During install i get:

Preparing packages for installation...
zimbra-core-3.0.M1_21.FC3-20050920155949_
ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException localhost:389)

Preparing packages for installation...
zimbra-ldap-3.0.M1_21.FC3-20050920155949_
Preparing packages for installation...

Then:

Generating a 1024 bit RSA private key
......++++++
.........................++++++
writing new private key to '/opt/zimbra/ssl/ssl/ca/ca.key'
-----
** Creating CA cert

Signature ok
subject=/C=US/ST=N/A/L=N/A/O=Zimbra Collaboration Suite/CN=abc.xyz.ab
Getting Private key
** Importing CA

Certificate was added to keystore
keytool error: java.io.FileNotFoundException: /opt/zimbra/java/jre/lib/security/cacerts (Permission denied)

** Creating keystore

COMMAND: zmcertinstall mailbox
** Importing server cert
keytool error: java.lang.Exception: Failed to establish chain from reply


Subsequent starting of the zimbra-servers is failing....
(only errors listed)

from the log:
Oct 2 00:25:00 abc zimbramon[6440]: 6440:info: start app postfix
Oct 2 00:25:01 abc zimbramon[6440]: 6440:err: SMTP RESPONSE: FAILURE from localhost: problem connecting to "localhost", port 25: Connection ref

on the console:
[root@abc zcs]# /etc/init.d/zimbra start
Calling startup (abc.xyz.ab)
perl /opt/zimbra/bin/zmmon &
Soap call failed: 500 Can't connect to localhost:7777 (connect: Connection refused) at /opt/zimbra/bin/zmcontrol line 230

Any ideas whats wrong?
Thanks in advance for help!

Greets,
Chris

[KevinH]

Have you ran the install more than once? Seems that some old processes may have been left over from a previous install. Do you have a different MTa (sendmail?) running on port 25 that prevents postfix from binding?

[eici]

Yep, after reading some threads here i uninstalled with:

./install.sh -u

i did: ps -ef | grep zibra (nothing was found)
i did: chkconfig sendmail off

reboot, then ./install.sh

the above is the output from the reinstall...

Greets,
Chris

[KevinH]

ldap is not starting up, for some reason. To find out why, try this:

su - zimbra
bash -x bin/ldap start

If no errors appear there, try the command that it runs to start ldap (all one line):

/opt/zimbra/openldap/libexec/slapd -4 -u zimbra -h ldap://:7389/ -f /opt/zimbra/conf/slapd.conf

If that gives you a "slapd.conf not found" error, then the ldap initialization script failed - try running that by hand:

/opt/zimbra/libexec/zmldapinit

and look for errors there.

[eici]

Hi,

ldap is running fine... (no errors on all your suggestions)

[zimbra@mailman ~]$ zmprov gas
abc.xyz.de

[zimbra@mailman ~]$ zmprov gs abc.xyz.de
# name abc.xyz.de
cn: abc.xyz.de
objectClass: zimbraServer
zimbraAdminPort: 7071
...
..
.(snipped)

i'll tried installing again and still getting these java errors:

ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException localhost:389)
keytool error: java.io.FileNotFoundException: /opt/zimbra/java/jre/lib/security/cacerts (Permission denied)
keytool error: java.lang.Exception: Failed to establish chain from reply


(complete install-log attached)

[marcmac]

The keytool errors are not serious, and can safely be ignored.

[eici]

Ok, thanks

i'll ignored all errs and got it up&running now... :-)

Greets,
Chris

[jharrell]

I'am getting the same error, however after several attempts at re-installing etc. I get an error when I use the command:

zmprov gas

ERROR: service.Failure (system failure: getDirectContext) (cause: javax:naming.CommunicationException mail.******.com:389)


thanks.

jh

[KevinH]

Originally Posted by jharrell

I'am getting the same error, however after several attempts at re-installing etc. I get an error when I use the command:

zmprov gas

ERROR: service.Failure (system failure: getDirectContext) (cause: javax:naming.CommunicationException mail.******.com:389)


thanks.

jh

When you re-install did you make sure LDAP was not running? (ie run 'ps -ef | grep slapd' before you tried the re-install)

If you did this please post your install log from /tmp/install.log.

[jharrell]

Last night I ran the uninstall script. (install.sh -u)
Then I searched for running processes- ps -ef | grep slapd
and killed any pids that matched...

then an the install... but when thu install finished and the services tried to run I got this error:

ERROR:

Starting servers...Calling GetServiceInfoRequest (mail.acmeco.com)

Soap call failed: 500 read timeout at /opt/zimbra/bin/zmcontrol line 230

done
ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mail.acmeco.com:389)



The install log is as follows (real company info replaced with acmeco amd logs reflecting timezones and the zmprov command help truncated):


Preparing packages for installation...
useradd: warning: the home directory already exists.
Not copying any file from skel directory into it.
zimbra-core-3.0.M1_21.FC3-20050920155949_

ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException localhost:389)

Preparing packages for installation...
zimbra-ldap-3.0.M1_21.FC3-20050920155949_
Preparing packages for installation...
zimbra-mta-3.0.M1_21.FC3-20050920155949_
Preparing packages for installation...
zimbra-snmp-3.0.M1_21.FC3-20050920155949_
Preparing packages for installation...
zimbra-store-3.0.M1_21.FC3-20050920155949_
COMMAND: /opt/zimbra/libexec/zmmyinit
* Creating required directories
* Generating mysql config /opt/zimbra/conf/my.cnf
* Creating database in /opt/zimbra/db/data
* Starting mysql server
* Loading schema /opt/zimbra/db/db.sql
* Loading version from /opt/zimbra/db/versions-init.sql
* Setting random password for mysql root user in zimbra local config
* Setting random password for mysql zimbra user in zimbra local config
* Changing mysql root user password
* Changing mysql zimbra user password
* Changed zimbra mysql user password
COMMAND: zmlocalconfig -e zimbra_server_hostname=mail.acmeco.com
COMMAND: zmlocalconfig -e ldap_host=mail.acmeco.com
COMMAND: zmlocalconfig -e ldap_port=389
COMMAND: /opt/zimbra/libexec/zmldapinit
Started slapd: pid 21649
adding new entry "cn=zimbra"
[...]

COMMAND: zmprov cs mail.acmeco.com
ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mail.acmeco.com:389)
COMMAND: zmprov cd mail.acmeco.com
ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mail.acmeco.com:389)
COMMAND: zmprov mcf zimbraDefaultDomainName mail.acmeco.com
ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mail.acmeco.com:389)
COMMAND: zmprov ca admin@mail.acmeco.com *password* zimbraIsAdminAccount TRUE
ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mail.acmeco.com:389)
COMMAND: zmprov aaa admin@mail.acmeco.com postmaster@mail.acmeco.com
ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mail.acmeco.com:389)
COMMAND: id=`zmprov gs mail.acmeco.com | grep zimbraId | awk '{print $2}'`; for i in `zmprov gc default | grep zimbraMailHostPool | sed 's/zimbraMailHostPool: //'`; do host="$host zimbraMailHostPool $i"; done; zmprov mc default $host zimbraMailHostPool $id
ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mail.acmeco.com:389)
ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mail.acmeco.com:389)
zmprov [cmd] [args ...]

CreateAccount(ca) {name@domain} {password} [attr1 value1 [attr2 value2...]]
DeleteAccount(da) {name@domain|id}
GetAccount(ga) {name@domain|id}
GetAllAccounts(gaa) [-v] [{domain}]
[...]

exit (quit)
help (?)

COMMAND: /opt/zimbra/libexec/zmmtainit mail.acmeco.com
COMMAND: zmlocalconfig -e av_notify_user=notify@mail.acmeco.com
COMMAND: zmlocalconfig -e av_notify_domain=mail.acmeco.com
COMMAND: zmlocalconfig -e snmp_notify=0
COMMAND: zmlocalconfig -e smtp_notify=0
COMMAND: zmlocalconfig -e snmp_trap_host=mail.acmeco.com
COMMAND: zmlocalconfig -e smtp_source=none
COMMAND: zmlocalconfig -e smtp_destination=none
COMMAND: zmsnmpinit
creating /opt/zimbra/conf/swatchrc
COMMAND: zmprov ms mail.acmeco.com zimbraServiceInstalled ldap zimbraServiceInstalled mailbox zimbraServiceInstalled mta zimbraServiceInstalled antivirus zimbraServiceInstalled antispam zimbraServiceInstalled snmp
ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mail.acmeco.com:389)
COMMAND: zmprov ms mail.acmeco.com zimbraServiceEnabled ldap zimbraServiceEnabled mailbox zimbraServiceEnabled mta zimbraServiceEnabled antivirus zimbraServiceEnabled antispam zimbraServiceEnabled snmp
ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mail.acmeco.com:389)
COMMAND: zmlocalconfig -e zimbra_services="ldap mailbox mta antivirus antispam snmp"
COMMAND: zmcreatecert
** Creating CA private key

Generating a 1024 bit RSA private key
......++++++
.....................++++++
writing new private key to '/opt/zimbra/ssl/ssl/ca/ca.key'
-----
** Creating CA cert

Signature ok
subject=/C=US/ST=N/A/L=N/A/O=Zimbra Collaboration Suite/CN=mail.acmeco.com
Getting Private key
** Importing CA

Certificate was added to keystore
keytool error: java.io.FileNotFoundException: /opt/zimbra/java/jre/lib/security/cacerts (Permission denied)

** Creating keystore
** Creating server cert request
** Signing cert request

Signature ok
subject=/C=US/ST=NA/L=NA/O=Zimbra/OU=Zimbra/CN=mail.acmeco.com
Getting CA Private Key
Signature ok
subject=/C=US/ST=NA/L=NA/O=Zimbra/OU=Zimbra/CN=mail.acmeco.com
Getting Private key
COMMAND: zmcertinstall mailbox
** Importing server cert

keytool error: java.lang.Exception: Failed to establish chain from reply
COMMAND: zmtlsctl http
ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mail.acmeco.com:389)
COMMAND: zmcertinstall mta /opt/zimbra/ssl/ssl/server/smtpd.crt /opt/zimbra/ssl/ssl/ca/ca.key
** Importing server cert

COMMAND: zmlocalconfig -e ssl_allow_untrusted_certs=true
COMMAND: zmcontrol startup
Calling startup (mail.acmeco.com)

perl /opt/zimbra/bin/zmmon &

Soap call failed: 500 read timeout at /opt/zimbra/bin/zmcontrol line 230

COMMAND: zmlocalconfig -s > .localconfig.save.19931
COMMAND: zmprov gs mail.acmeco.com > .zmprov.mail.acmeco.com.save.19931
ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mail.acmeco.com:389)
COMMAND: zmprov gacf mail.acmeco.com > .zmprov.gacf.save.19931
ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mail.acmeco.com:389)



Thanks.
jh