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Thread: [SOLVED] Serious installation problems

  1. #1
    underdog is offline Active Member
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    Default [SOLVED] Serious installation problems

    Hi there,
    I know that officially Centos isn't supported but after reading about a few people installing the RHEL5 version without any issues i thought i'd give it a go however there are some serious issues, the last of which has completely left me stuck. Can anyone help me out with this, i think it's just a small setting somewhere i need to fix to get it up and running.

    Firstly it's worth mentioning that if you have SELinux running YOU MUST DISABLE THIS OR ZIMBRA WILL NOT INSTALL. And i had to completely reinstall Centos to get the installer to run again (it hangs forever trying to uninstall the previous/corrupt installation)

    OK so after this i managed to get zimbra installed however when i try to start it now i get the following message

    Code:
    Password: 
    [root@localhost ~]# su - zimbra
    [zimbra@localhost ~]$ zmcontrol start
    Host localhost
    Unable to determine enabled services from ldap.
    Unable to determine enabled services. Cache is out of date or doesn't exist.
    [zimbra@localhost ~]$

    Please can someone throw me a bone, this is a totally fresh zimbra (zcs-5.0.9_GA_2533.RHEL5) installaion on a fresh CentOS 5 box.


    Thank you very very much

  2. #2
    uxbod's Avatar
    uxbod is offline Moderator
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    Firewall Configuration should be set to No firewall, and the Security Enhanced Linux (SELinux) should be disabled.
    taken from Zimbra™ Collaboration Suite Single Server Installation - Open Source

    I would check your DNS setup for the other issue
    Code:
    dig _domainname_ mx
    dig _domainname_ any
    dig _fqdn_hostname
    cat /etc/resolv.conf
    cat /etc/hosts

  3. #3
    underdog is offline Active Member
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    Hi there,
    thanks for that, i missed that with the installer. i just saw the instructions on the wiki.
    Also, yes after some serious digging i think i have some DNS issues.
    I'll post whatever i do to get it fixed

  4. #4
    underdog is offline Active Member
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    Hmm, ok this might be a little off topic but i was hoping someone might be able to help as i can imagine that some people have seen this before and will see this again:

    here's the scenario:

    i have a router etc all setup and accepting connections to ports 25, 110,80, 7071 and 143 (i think that's all i need for zimbra but not sure perhaps you can confirm this also?). On my DNS i have the mx record for mail.whatever.com pointing to the static ip address which my router is listening on and i can ping etc all fine and well.

    in my /etc/hosts file i have:
    Code:
    127.0.0.1               localhost.localdomain           localhost
              mail.whatever.com        mailserver
    but when i install zimbra i get the following:

    Code:
    DNS ERROR resolving MX for mail.underdogmedia.co.uk
    It is suggested that the domain name have an MX record configured in DNS
    Change domain name? [Yes]
    so i type in "no"

    and then it all installs fine until i get:

    Code:
    ** Backup /opt/zimbra/ssl/zimbra to /opt/zimbra/ssl/zimbra.20080903134531
    ** Creating server cert request /opt/zimbra/ssl/zimbra/server/server.csr...done.
    ** Signing cert request /opt/zimbra/ssl/zimbra/server/server.csr...done.
    Wed Sep  3 13:45:32 2008 done.
    Wed Sep  3 13:45:32 2008 Installing mailboxd SSL certificates...
    Wed Sep  3 13:45:32 2008 *** Running as root user: /opt/zimbra/bin/zmcertmgr deploycrt self
    ** Installing mta certificate and key...done.
    ** Installing slapd certificate and key...done.
    ** Installing proxy certificate and key...done.
    ** Creating pkcs12 file /opt/zimbra/ssl/zimbra/jetty.pkcs12...done.
    ** Creating keystore file /opt/zimbra/mailboxd/etc/keystore...done.
    ** Installing CA to /opt/zimbra/conf/ca...done.
    Wed Sep  3 13:45:34 2008 done.
    Wed Sep  3 13:45:34 2008 checking isEnabled zimbra-ldap
    Wed Sep  3 13:45:34 2008 zimbra-ldap is enabled
    Wed Sep  3 13:45:34 2008 Initializing ldap...
    Wed Sep  3 13:45:34 2008 *** Running as zimbra user: /opt/zimbra/libexec/zmldapinit
    IO::Socket::INET: connect: timeout at /opt/zimbra/libexec/zmldapinit line 160.
    Wed Sep  3 13:48:15 2008 failed. (29440)
    Wed Sep  3 13:48:15 2008
    
    ERROR
    
    Wed Sep  3 13:48:15 2008
    
    Configuration failed
    
    Wed Sep  3 13:48:15 2008 Please address the error and re-run /opt/zimbra/libexec/zmsetup.pl to
    Wed Sep  3 13:48:15 2008 complete the configuration.
    Wed Sep  3 13:48:15 2008
    Errors have been logged to /tmp/zmsetup.01001900-0000147115208.log
    Any ideas? some help anyone, this is really baking my head

    Thanks

  5. #5
    underdog is offline Active Member
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    rrrr, ok sorry and thanks.
    it was a problem with my hosts file, i assumed i should put my public facing ip beside the hostname.
    should be the private one.
    Thanks

  6. #6
    thamturauquap is offline New Member
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    How do you do? can you specify me, please? thanks a lot!

  7. #7
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by thamturauquap View Post
    How do you do? can you specify me, please? thanks a lot!
    What is it you're trying to do? You haven't given much information in this post. If you're trying to install a Zimbra server then have you read the Documentation or searched the forums for some information on your problem. When posting on the forums do give a complete description of what you're trying to do and what setps you've taken to resolve your problem.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  8. #8
    thamturauquap is offline New Member
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    Quote Originally Posted by underdog View Post
    rrrr, ok sorry and thanks.
    it was a problem with my hosts file, i assumed i should put my public facing ip beside the hostname.
    should be the private one.
    Thanks
    I have the same mistake with Underdog, but I don't know how to put your public facing facing ip beside the hostname to be the private one. Hence, can Underdog tell me that?

  9. #9
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by thamturauquap View Post
    I have the same mistake with Underdog, but I don't know how to put your public facing facing ip beside the hostname to be the private one. Hence, can Underdog tell me that?
    You're still not giving much information. Is your server behind a NAT router? If it is you'll need a Split DNS set-up, if it's not then read the Quick Start Installation Guide for the details you need. This question has been asked and answered many times in the forums. We can't help you unless you give sufficient information and do some research yourself.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  10. #10
    thamturauquap is offline New Member
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    I have solved this problem by set password for all term which need to change password. Hence, I have install zimbra successfully!
    But, after that, I continously install bind9:
    Code:
    apt-get install bind9
    then
    Code:
    Reading package lists... Done
    Building dependency tree
    Reading state information... Done
    You might want to run `apt-get -f install' to correct these:
    The following packages have unmet dependencies:
      bind9: Depends: libisccc30 (= 1:9.4.2.dfsg.P2-2ubuntu0.2) but 1:9.4.2-10 is to be installed
             Depends: libisccfg30 (= 1:9.4.2.dfsg.P2-2ubuntu0.2) but 1:9.4.2-10 is to be installed
      bind9-host: Depends: libisccfg30 (= 1:9.4.2.dfsg.P2-2ubuntu0.2) but 1:9.4.2-10 is to be installed
      dnsutils: Depends: libisccfg30 (= 1:9.4.2.dfsg.P2-2ubuntu0.2) but 1:9.4.2-10 is to be installed
    E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution).
    I retry by: apt-get remove --purge bind9 and apt-get install bind9 but That's errors

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