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Thread: GAL does not show any names.

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    robcore3's Avatar
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    Default GAL does not show any names.

    Hello
    With the help of PHOENIX, I have established our Zimbra server. Our Beta test users love it. Functionality is great and it is easy to setup. Great reviews so far.

    Having an issue with the GAL. I have looked in the Admin console and the GAL shows "INTERNAL". I would assume that if you are a Zimbra user and if you use the WEBMAIL that you would see the other mail users in the ADDRESS BOOK. It is blank.

    Do I need to setup the External? I found the Configure the Global Address List Help page in the Admin console.

    But not sure if setting up EXTERNAL would resolve our problem.

    Thanks
    ~Novice Zimbra / Red Hat Administrator

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    bdial's Avatar
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    internal just means that it uses the accounts within zimbra for the gal. external means if you want your gal to read from another source like a ldap tree.

    if you're not seeing anything in the gal, check

    1. the cos has gal access enabled
    2. the users you have do not have 'hide in gal' set.

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    robcore3's Avatar
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    Hello BDial

    Appreciate your response.

    I have checked in our Admin console and looked in the COS. the ADDRESS BOOK is checked in the FEATURES tab.

    I pulled up users in the domain and verified that all the users do not have HIDE IN GAL checked.

    are these the correct settings?

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    bdial's Avatar
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    in the cos it's under Features tab under general features

    "Global Access List Access"

    when you compose a new message and you click the To: to bring up the address book do you have the option for global address list and just nothing shows up even when you search?

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