GAL does not show any names.

[robcore3]

Hello
With the help of PHOENIX, I have established our Zimbra server. Our Beta test users love it. Functionality is great and it is easy to setup. Great reviews so far.

Having an issue with the GAL. I have looked in the Admin console and the GAL shows "INTERNAL". I would assume that if you are a Zimbra user and if you use the WEBMAIL that you would see the other mail users in the ADDRESS BOOK. It is blank.

Do I need to setup the External? I found the Configure the Global Address List Help page in the Admin console.

But not sure if setting up EXTERNAL would resolve our problem.

Thanks
~Novice Zimbra / Red Hat Administrator

[bdial]

internal just means that it uses the accounts within zimbra for the gal. external means if you want your gal to read from another source like a ldap tree.

if you're not seeing anything in the gal, check

1. the cos has gal access enabled
2. the users you have do not have 'hide in gal' set.

[robcore3]

Hello BDial

Appreciate your response.

I have checked in our Admin console and looked in the COS. the ADDRESS BOOK is checked in the FEATURES tab.

I pulled up users in the domain and verified that all the users do not have HIDE IN GAL checked.

are these the correct settings?

[bdial]

in the cos it's under Features tab under general features

"Global Access List Access"

when you compose a new message and you click the To: to bring up the address book do you have the option for global address list and just nothing shows up even when you search?