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Thread: [SOLVED] Server Section Error

  1. #1
    RLSinOP is offline Junior Member
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    Default [SOLVED] Server Section Error

    New Zimbra user here. I installed today and most everything seems to be working well.

    When on the admin console and I click on my server under the "Servers" section I get the following error in a "Zimbra Administration" popup:

    Server error encountered Message: system failure: exception during auth {RemoteManager: mail.mydomain.com->zimbra@mail.mydomain.com:22} Error code: service.FAILURE Method: GetServerNIfsRequest Details:soap:Receiver

    I've replace my actual domain name in the message above with mydomain.com

    Any help appreciated.

    RLS

  2. #2
    mmorse's Avatar
    mmorse is offline Moderator
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    Default

    Assuming you're using the standard ssh port:
    1. Check /etc/sshd_config and be sure it's set to 22
    2. stop/start/restart sshd
    Code:
    /etc/init.d/ssh restart
    3. su - zimbra
    4. Be sure zimbra's ssh port is set to 22
    Code:
    zmprov ms server.domain.com zimbraRemoteManagementPort 22
    5. Generate new ssh keys
    Code:
    cd /opt/zimbra/bin/
    ./zmsshkeygen
    6. Deploy the keys
    Code:
    ./zmupdateauthkeys
    To test this, you can run the following command:
    ssh -vi .ssh/zimbra_identity -o strictHostKeyChecking=no zimbra@server.domain.com -p 22
    -Shouldn't prompt you for a password at this point...then check the admin console mail queues area/servers/certificates.
    If you continue to get that error please see this doc for some more ideas Mail Queue Monitoring - Zimbra :: Wiki

  3. #3
    RLSinOP is offline Junior Member
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    Default Ssh

    Thanks for the prompt and detailed response Mike. Upon inquiry to the sshd_config file, which I found wasn't there, I realized SSH wasn't installed. Amazing how well everything worked after that. Perhaps this should be something the installer checks for...

    Nubes will be nubes, right?

    Thanks again
    Last edited by RLSinOP; 08-25-2008 at 07:36 PM.

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