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Old 08-25-2008, 04:20 PM
Junior Member
 
Posts: 6
Default [SOLVED] Server Section Error

New Zimbra user here. I installed today and most everything seems to be working well.

When on the admin console and I click on my server under the "Servers" section I get the following error in a "Zimbra Administration" popup:

Server error encountered Message: system failure: exception during auth {RemoteManager: mail.mydomain.com->zimbra@mail.mydomain.com:22} Error code: service.FAILURE Method: GetServerNIfsRequest Details:soap:Receiver

I've replace my actual domain name in the message above with mydomain.com

Any help appreciated.

RLS
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Old 08-25-2008, 04:41 PM
Moderator
 
Posts: 6,236
Default

Assuming you're using the standard ssh port:
1. Check /etc/sshd_config and be sure it's set to 22
2. stop/start/restart sshd
Code:
/etc/init.d/ssh restart
3. su - zimbra
4. Be sure zimbra's ssh port is set to 22
Code:
zmprov ms server.domain.com zimbraRemoteManagementPort 22
5. Generate new ssh keys
Code:
cd /opt/zimbra/bin/
./zmsshkeygen
6. Deploy the keys
Code:
./zmupdateauthkeys
To test this, you can run the following command:
Quote:
ssh -vi .ssh/zimbra_identity -o strictHostKeyChecking=no zimbra@server.domain.com -p 22
-Shouldn't prompt you for a password at this point...then check the admin console mail queues area/servers/certificates.
If you continue to get that error please see this doc for some more ideas Mail Queue Monitoring - Zimbra :: Wiki
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  #3 (permalink)  
Old 08-25-2008, 07:09 PM
Junior Member
 
Posts: 6
Default Ssh

Thanks for the prompt and detailed response Mike. Upon inquiry to the sshd_config file, which I found wasn't there, I realized SSH wasn't installed. Amazing how well everything worked after that. Perhaps this should be something the installer checks for...

Nubes will be nubes, right?

Thanks again

Last edited by RLSinOP; 08-25-2008 at 08:36 PM..
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