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Thread: Fresh Zimbra installation does not work

  1. 08-17-2008, 08:37 AM #1
    Datax
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    Exclamation Fresh Zimbra installation does not work

    Hi all,

    I've installed zimbra on a debian etch vserver but am unable to access the web interface to administrate zimbra. The vserver I've installed zimbra in is behind a router so I've set up split DNS which is working correctly.

    I am able to ping the vserver's virtual IP (10.1.0.3) from my client pc (10.2.0.31). The vserver hosting zimbra is a remote server I'm renting. It is linked to my WAN via an openvpn VPN (which works fine). I've checked firewalling issues but couldn't find any, just to be sure I added a rule allowing all traffic to and from my pc.

    When I attempt to connect to the admin console (via https://10.1.0.3:7071/zimbraAdmin/) my browser says that it's connected but seems to be wait for something from the server. The page just stays blank.

    When I try to connect to http://10.1.0.3:7780/ I get a "It works" message.

    There are no other services (than bind) running on the zimbra vserver.

    Here is some basic information :

    root@zimbra1:/root# hostname
    zimbra1.nurvnet.org
    root@zimbra1:/root# host zimbra1.nurvnet.org
    zimbra1.nurvnet.org A 10.1.0.3
    root@zimbra1:/root# host -t mx zimbra1.nurvnet.org
    zimbra1.nurvnet.org MX 10 zimbra1.nurvnet.org
    root@zimbra1:/root# cat /etc/hosts
    # /etc/hosts

    127.0.0.1 localhost.localdomain localhost
    10.1.0.3 zimbra1.nurvnet.org zimbra1

    # The following lines are desirable for IPv6 capable hosts
    # (added automatically by netbase upgrade)

    ::1 ip6-localhost ip6-loopback
    fe00::0 ip6-localnet
    ff00::0 ip6-mcastprefix
    ff02::1 ip6-allnodes
    ff02::2 ip6-allrouters
    ff02::3 ip6-allhosts
    root@zimbra1:/root#
    Below you will see the full installation process. If you want any extra information please just ask.

    root@zimbra1:/root/zcs-5.0.8_GA_2462.DEBIAN4.0.20080709172452# ./install.sh

    Operations logged to /tmp/install.log.6830
    Checking for existing installation...
    zimbra-ldap...NOT FOUND
    zimbra-logger...NOT FOUND
    zimbra-mta...NOT FOUND
    zimbra-snmp...NOT FOUND
    zimbra-store...NOT FOUND
    zimbra-apache...NOT FOUND
    zimbra-spell...NOT FOUND
    zimbra-proxy...NOT FOUND
    zimbra-archiving...NOT FOUND
    zimbra-convertd...NOT FOUND
    zimbra-cluster...NOT FOUND
    zimbra-core...NOT FOUND


    PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE.
    ZIMBRA, INC. ("ZIMBRA") WILL ONLY LICENSE THIS SOFTWARE TO YOU IF YOU
    FIRST ACCEPT THE TERMS OF THIS AGREEMENT. BY DOWNLOADING OR INSTALLING
    THE SOFTWARE, OR USING THE PRODUCT, YOU ARE CONSENTING TO BE BOUND BY
    THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS
    AGREEMENT, THEN DO NOT DOWNLOAD, INSTALL OR USE THE PRODUCT.

    License Terms for the Zimbra Collaboration Suite:
    Zimbra - Zimbra Public End-User License Agreement, Version 2.1


    Press Return to continue

    Checking for prerequisites...
    NPTL...FOUND
    sudo...FOUND sudo-1.6.8p12-4
    libidn11...FOUND libidn11-0.6.5-1
    fetchmail...FOUND fetchmail-6.3.6-1etch1
    libpcre3...FOUND libpcre3-6.7+7.4-4
    libgmp3c2...FOUND libgmp3c2-2:4.2.1+dfsg-4
    libexpat1...FOUND libexpat1-1.95.8-3.4
    libxml2...FOUND libxml2-2.6.27.dfsg-2
    libstdc++6...FOUND libstdc++6-4.1.1-21
    openssl...FOUND openssl-0.9.8c-4etch3
    libltdl3...FOUND libltdl3-1.5.22-4
    Prerequisite check complete.
    Checking for standard system perl...
    perl-5.8.8...FOUND standard system perl-5.8.8

    Checking for installable packages

    Found zimbra-core
    Found zimbra-ldap
    Found zimbra-logger
    Found zimbra-mta
    Found zimbra-snmp
    Found zimbra-store
    Found zimbra-apache
    Found zimbra-spell
    Found zimbra-proxy


    Select the packages to install

    Install zimbra-ldap [Y]

    Install zimbra-logger [Y]

    Install zimbra-mta [Y]

    Install zimbra-snmp [Y]

    Install zimbra-store [Y]

    Install zimbra-apache [Y]

    Install zimbra-spell [Y]

    Install zimbra-proxy [N]
    Checking required space for zimbra-core
    checking space for zimbra-store

    Installing:
    zimbra-core
    zimbra-ldap
    zimbra-logger
    zimbra-mta
    zimbra-snmp
    zimbra-store
    zimbra-apache
    zimbra-spell

    You appear to be installing packages on a platform different
    than the platform for which they were built.

    This platform is DEBIAN4.0_64
    Packages found: DEBIAN4.0
    This may or may not work.

    Installation can not continue without manual override.
    You can override this safety check with ./install.sh --platform-override

    WARNING: Bypassing this check may result in an install or
    upgrade that is NOT usable.

    root@zimbra1:/root/zcs-5.0.8_GA_2462.DEBIAN4.0.20080709172452# ./install.sh --platform-override

    Operations logged to /tmp/install.log.7452
    Checking for existing installation...
    zimbra-ldap...NOT FOUND
    zimbra-logger...NOT FOUND
    zimbra-mta...NOT FOUND
    zimbra-snmp...NOT FOUND
    zimbra-store...NOT FOUND
    zimbra-apache...NOT FOUND
    zimbra-spell...NOT FOUND
    zimbra-proxy...NOT FOUND
    zimbra-archiving...NOT FOUND
    zimbra-convertd...NOT FOUND
    zimbra-cluster...NOT FOUND
    zimbra-core...NOT FOUND


    PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE.
    ZIMBRA, INC. ("ZIMBRA") WILL ONLY LICENSE THIS SOFTWARE TO YOU IF YOU
    FIRST ACCEPT THE TERMS OF THIS AGREEMENT. BY DOWNLOADING OR INSTALLING
    THE SOFTWARE, OR USING THE PRODUCT, YOU ARE CONSENTING TO BE BOUND BY
    THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS
    AGREEMENT, THEN DO NOT DOWNLOAD, INSTALL OR USE THE PRODUCT.

    License Terms for the Zimbra Collaboration Suite:
    Zimbra - Zimbra Public End-User License Agreement, Version 2.1


    Press Return to continue

    Checking for prerequisites...
    NPTL...FOUND
    sudo...FOUND sudo-1.6.8p12-4
    libidn11...FOUND libidn11-0.6.5-1
    fetchmail...FOUND fetchmail-6.3.6-1etch1
    libpcre3...FOUND libpcre3-6.7+7.4-4
    libgmp3c2...FOUND libgmp3c2-2:4.2.1+dfsg-4
    libexpat1...FOUND libexpat1-1.95.8-3.4
    libxml2...FOUND libxml2-2.6.27.dfsg-2
    libstdc++6...FOUND libstdc++6-4.1.1-21
    openssl...FOUND openssl-0.9.8c-4etch3
    libltdl3...FOUND libltdl3-1.5.22-4
    Prerequisite check complete.
    Checking for standard system perl...
    perl-5.8.8...FOUND standard system perl-5.8.8

    Checking for installable packages

    Found zimbra-core
    Found zimbra-ldap
    Found zimbra-logger
    Found zimbra-mta
    Found zimbra-snmp
    Found zimbra-store
    Found zimbra-apache
    Found zimbra-spell
    Found zimbra-proxy


    Select the packages to install

    Install zimbra-ldap [Y]

    Install zimbra-logger [Y]

    Install zimbra-mta [Y]

    Install zimbra-snmp [Y]

    Install zimbra-store [Y]

    Install zimbra-apache [Y]

    Install zimbra-spell [Y]

    Install zimbra-proxy [N]
    Checking required space for zimbra-core
    checking space for zimbra-store

    Installing:
    zimbra-core
    zimbra-ldap
    zimbra-logger
    zimbra-mta
    zimbra-snmp
    zimbra-store
    zimbra-apache
    zimbra-spell

    You appear to be installing packages on a platform different
    than the platform for which they were built.

    This platform is DEBIAN4.0_64
    Packages found: DEBIAN4.0
    This may or may not work.

    Using packages for a platform in which they were not designed for
    may result in an installation that is NOT usable. Your support
    options may be limited if you choose to continue.


    Install anyway? [N] Y

    The system will be modified. Continue? [N] Y

    Removing /opt/zimbra
    Installing packages

    zimbra-core......zimbra-core_5.0.8_GA_2462.DEBIAN4.0_i386.deb...done
    zimbra-ldap......zimbra-ldap_5.0.8_GA_2462.DEBIAN4.0_i386.deb...done
    zimbra-logger......zimbra-logger_5.0.8_GA_2462.DEBIAN4.0_i386.deb...done
    zimbra-mta......zimbra-mta_5.0.8_GA_2462.DEBIAN4.0_i386.deb...done
    zimbra-snmp......zimbra-snmp_5.0.8_GA_2462.DEBIAN4.0_i386.deb...done
    zimbra-store......zimbra-store_5.0.8_GA_2462.DEBIAN4.0_i386.deb...done
    zimbra-apache......zimbra-apache_5.0.8_GA_2462.DEBIAN4.0_i386.deb...done
    zimbra-spell......zimbra-spell_5.0.8_GA_2462.DEBIAN4.0_i386.deb...done
    Operations logged to /tmp/zmsetup.01001900-0000164681220.log
    Setting defaults... MX: zimbra1.nurvnet.org (10.1.0.3)

    Interface: 10.1.0.3
    Interface: 127.0.0.1
    10.1.0.3
    done.
    Checking for port conflicts

    Main menu

    1) Common Configuration:
    2) zimbra-ldap: Enabled
    3) zimbra-store: Enabled
    +Create Admin User: yes
    +Admin user to create: admin@zimbra1.nurvnet.org
    ******* +Admin Password UNSET
    +Enable automated spam training: yes
    +Spam training user: spam.asaj3vzf@zimbra1.nurvnet.org
    +Non-spam(Ham) training user: ham.6uzlfknyz9@zimbra1.nurvnet.org
    +Global Documents Account: wiki@zimbra1.nurvnet.org
    +SMTP host: zimbra1.nurvnet.org
    +Web server HTTP port: 80
    +Web server HTTPS port: 443
    +Web server mode: http
    +IMAP server port: 143
    +IMAP server SSL port: 993
    +POP server port: 110
    +POP server SSL port: 995
    +Use spell check server: yes
    +Spell server URL: http://zimbra1.nurvnet.org:7780/aspell.php
    +Configure store for use with reverse mail proxy: FALSE
    +Configure store for use with reverse web proxy: FALSE

    4) zimbra-mta: Enabled
    5) zimbra-snmp: Enabled
    6) zimbra-logger: Enabled
    7) zimbra-spell: Enabled
    8) Default Class of Service Configuration:
    r) Start servers after configuration yes
    s) Save config to file
    x) Expand menu
    q) Quit

    Address unconfigured (**) items (? - help) 3


    Store configuration

    1) Status: Enabled
    2) Create Admin User: yes
    3) Admin user to create: admin@zimbra1.nurvnet.org
    ** 4) Admin Password UNSET
    5) Enable automated spam training: yes
    6) Spam training user: spam.asaj3vzf@zimbra1.nurvnet.org
    7) Non-spam(Ham) training user: ham.6uzlfknyz9@zimbra1.nurvnet.org
    8) Global Documents Account: wiki@zimbra1.nurvnet.org
    9) SMTP host: zimbra1.nurvnet.org
    10) Web server HTTP port: 80
    11) Web server HTTPS port: 443
    12) Web server mode: http
    13) IMAP server port: 143
    14) IMAP server SSL port: 993
    15) POP server port: 110
    16) POP server SSL port: 995
    17) Use spell check server: yes
    18) Spell server URL: http://zimbra1.nurvnet.org:7780/aspell.php
    19) Configure store for use with reverse mail proxy: FALSE
    20) Configure store for use with reverse web proxy: FALSE

    Select, or 'r' for previous menu [r] 4

    Password for admin@zimbra1.nurvnet.org (min 6 characters): [KR0_WgX1] password

    Store configuration

    1) Status: Enabled
    2) Create Admin User: yes
    3) Admin user to create: admin@zimbra1.nurvnet.org
    4) Admin Password set
    5) Enable automated spam training: yes
    6) Spam training user: spam.asaj3vzf@zimbra1.nurvnet.org
    7) Non-spam(Ham) training user: ham.6uzlfknyz9@zimbra1.nurvnet.org
    8) Global Documents Account: wiki@zimbra1.nurvnet.org
    9) SMTP host: zimbra1.nurvnet.org
    10) Web server HTTP port: 80
    11) Web server HTTPS port: 443
    12) Web server mode: http
    13) IMAP server port: 143
    14) IMAP server SSL port: 993
    15) POP server port: 110
    16) POP server SSL port: 995
    17) Use spell check server: yes
    18) Spell server URL: http://zimbra1.nurvnet.org:7780/aspell.php
    19) Configure store for use with reverse mail proxy: FALSE
    20) Configure store for use with reverse web proxy: FALSE

    Select, or 'r' for previous menu [r] r

    Main menu

    1) Common Configuration:
    2) zimbra-ldap: Enabled
    3) zimbra-store: Enabled
    4) zimbra-mta: Enabled
    5) zimbra-snmp: Enabled
    6) zimbra-logger: Enabled
    7) zimbra-spell: Enabled
    8) Default Class of Service Configuration:
    r) Start servers after configuration yes
    s) Save config to file
    x) Expand menu
    q) Quit

    *** CONFIGURATION COMPLETE - press 'a' to apply
    Select from menu, or press 'a' to apply config (? - help) a
    Save configuration data to a file? [Yes]
    Save config in file: [/opt/zimbra/config.11155]
    Saving config in /opt/zimbra/config.11155...done.
    The system will be modified - continue? [No] YES
    Operations logged to /tmp/zmsetup.01001900-0000164681220.log
    Setting local config values...done.
    Setting up CA...done.
    Deploying CA to /opt/zimbra/conf/ca ...done.
    Creating SSL certificate...done.
    Installing mailboxd SSL certificates...done.
    Initializing ldap...done.
    Setting replication password...done.
    Setting Postfix password...done.
    Setting amavis password...done.
    Saving CA in ldap ...done.
    Creating server entry for zimbra1.nurvnet.org...done.
    Saving SSL Certificate in ldap ...done.
    Setting spell check URL...done.
    Setting service ports on zimbra1.nurvnet.org...done.
    Adding zimbra1.nurvnet.org to zimbraMailHostPool in default COS...done.
    Installing skins...
    lemongrass
    yahoo
    steel
    sky
    waves
    lavender
    hotrod
    beach
    bare
    bones
    sand
    done.
    Setting zimbraFeatureIMEnabled=FALSE...done.
    Setting zimbraFeatureTasksEnabled=TRUE...done.
    Setting zimbraFeatureBriefcasesEnabled=TRUE...done.
    Setting zimbraFeatureNotebookEnabled=TRUE...done.
    Setting MTA auth host...done.
    Setting TimeZone Preference...done.
    Creating domain zimbra1.nurvnet.org...done.
    Creating user admin@zimbra1.nurvnet.org...done.
    Creating postmaster alias...done.
    Creating user wiki@zimbra1.nurvnet.org...done.
    Creating user spam.asaj3vzf@zimbra1.nurvnet.org...done.
    Creating user ham.6uzlfknyz9@zimbra1.nurvnet.org...done.
    Setting spam training accounts...done.
    Initializing store sql database...done.
    Setting zimbraSmtpHostname for zimbra1.nurvnet.org...done.
    Initializing logger sql database...done.
    Initializing mta config...done.
    Configuring SNMP...done.
    Setting services on zimbra1.nurvnet.org...done.
    Setting up syslog.conf...done.

    You have the option of notifying Zimbra of your installation.
    This helps us to track the uptake of the Zimbra Collaboration Suite.
    The only information that will be transmitted is:
    The VERSION of zcs installed (5.0.8_GA_2462_DEBIAN4.0_64)
    The ADMIN EMAIL ADDRESS created (admin@zimbra1.nurvnet.org)

    Notify Zimbra of your installation? [Yes] No
    Notification skipped
    Starting servers...done.
    Checking for deprecated zimlets...done.
    Installing zimlets...
    com_zimbra_ymemoticons
    com_zimbra_email
    com_zimbra_cert_manager
    com_zimbra_local
    com_zimbra_url
    com_zimbra_phone
    com_zimbra_date
    done.
    Initializing Documents...failed to initialize documents...see logfile for details.
    Restarting mailboxd...done.
    Setting up zimbra crontab...done.


    Moving /tmp/zmsetup.01001900-0000164681220.log to /opt/zimbra/log


    Configuration complete - press return to exit


    root@zimbra1:/root/zcs-5.0.8_GA_2462.DEBIAN4.0.20080709172452# su - zimbra
    zimbra@zimbra1:~$ zmcontrol status
    Host zimbra1.nurvnet.org
    antispam Running
    antivirus Running
    ldap Running
    logger Running
    mailbox Running
    mta Running
    snmp Running
    spell Running
    stats Running
    zimbra@zimbra1:~$
    Thanks for any help you can provide me with.
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  2. 08-17-2008, 09:50 AM #2
    Datax
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    My zmsetup log is available at the following link : http://smirnoff.nurvnet.org/zimbrase...0164681220.log

    Regards,

    Datax
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  3. 08-17-2008, 04:17 PM #3
    brian
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    you are installing packages that were not built for your OS. The installer warned you that it wouldn't work.
    Bugzilla - Wiki - Downloads - Before posting... Search!
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  4. 08-18-2008, 12:31 AM #4
    Datax
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    The packages installed are actually 32 bit. The only reason zimbra detects it as 64bit is because I didn't fake the uname. The libs and programs running are all 32bit binaries.
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  5. 08-18-2008, 01:18 PM #5
    Datax
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    I believe that the issue is due to the fact that zimbra is installed in a vserver. Does anyone here have any experience with installing zimbra in a vserver ?

    Regards,

    Datax
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