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Thread: Postmaster and Zimbra Account Problems

  1. #1
    jstlouis79 is offline Junior Member
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    Default Postmaster and Zimbra Account Problems

    Hi All,


    I've setup the OpenSource ZCS 5 Server on my network, to replace my current Microsoft Exchange 2003 Server...

    Everything is working great, sending/receiving, user PST imports, etc..

    The only problem I'm having right now is I keep getting emails coming into my deferred queue, but only for the following two accounts:

    zimbra@mail.mydomain.com
    postmaster@mail.mydomain.com

    mail..com is the FQDN of my server, and I can't seem to figure out why it is being used as the domain name. Which is NOT the actual hostname of my server, as we are running an internal .local extension.

    zmprov gad show only the following domains:

    mydomain.com (Primary Domain)
    mydomain.ca
    zimbra.mydomain.local (initial domain that was created, during installation)

    From the Web Administration Tool, when I view the queue, the Origin IP is showing as localhost (127.0.0.1).

    I'm assuming these messages may be getting generated by my zimbra server, to alert me of something... The one message had something to do with my Hard Drive Space, which was almost maxing out, as I wasn't deleting old backups, but is cleared up now...

    Would this be zimbra?

    If so, how can it be changed to used the actual domain name and not the FQDN of the server, for the postmaster and zimbra accounts...

    I do NOT have a postmaster or zimbra account setup, I just setup and alias for these under my personal account.

    Any help here would be very much appreciated.

    TIA

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Check the account with the following:

    Code:
    zmlocalconfig | grep smtp_destination
    if that's the one sending to the wrong address then modify it with this:
    Code:
    zmlocalconfig -e smtp_destination=you@domain.com
    That should be sending to your Zimbra admin account (admin@yourdomain.com). You can change it to reflect the correct domain name or send it to another account or set the admin account to forward a copy to another account. The postmaster account isn't created by default and can be added as an alias of your normal account or admin account.

    If that's not the problem then look in the log files and see where those messages are coming from.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    jstlouis79 is offline Junior Member
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    Default

    Hi again,

    I ran the zmlocalconfig | grep smtp_destination

    The account being displayed is:

    admin@zimbra.mydomain.local


    Here is what is being displayed in the /var/log/zimbra.log file, with regards to the POSTMASTER and ZIMBRA @mail.mydomain.com accounts:

    Jul 30 04:31:31 zimbra postfix/qmgr[21078]: 5455788008B: to=, relay=none, delay=109287, delays=109255/32/0/0, dsn=4.3.0, status=deferred (mail transport unavailable)

    Jul 30 04:31:31 zimbra postfix/qmgr[21078]: 5714589000D: to=, orig_to=, relay=none, delay=12925, delays=12893/32/0/0, dsn=4.3.0, status=deferred (mail transport unavailable)


    And here is some from the /var/log/maillog

    Jul 30 03:20:31 zimbra postfix/smtp[17902]: 585428B0022: to=, orig_to=, relay=none, delay=3521, delays=3467/0.21/54/0, dsn=4.4.1, status=deferred (connect to mail.mydomain.com[my external ip]: Connection timed out)

    Jul 30 03:20:31 zimbra postfix/smtp[17909]: AE97F8800B2: to=, relay=none, delay=77418, delays=77364/0.18/54/0, dsn=4.4.1, status=deferred (connect to mail.mydomain.com[my external ip]: Connection timed out)

    Jul 30 03:20:31 zimbra postfix/smtp[17908]: connect to mail.mydomain.com[my external ip]: Connection timed out (port 25)


    I'm not sure where else I may check.

    Jeff

  4. #4
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by jstlouis79 View Post
    Hi again,

    I ran the zmlocalconfig | grep smtp_destination

    The account being displayed is:

    admin@zimbra.mydomain.local
    Then just change this to a local domain name for the admin account.


    [QUOTE=jstlouis79;102632]Here is what is being displayed in the /var/log/zimbra.log file, with regards to the POSTMASTER and ZIMBRA @mail.mydomain.com accounts:

    Quote Originally Posted by jstlouis79 View Post
    Jul 30 04:31:31 zimbra postfix/qmgr[21078]: 5455788008B: to=, relay=none, delay=109287, delays=109255/32/0/0, dsn=4.3.0, status=deferred (mail transport unavailable)

    Jul 30 04:31:31 zimbra postfix/qmgr[21078]: 5714589000D: to=, orig_to=, relay=none, delay=12925, delays=12893/32/0/0, dsn=4.3.0, status=deferred (mail transport unavailable)


    And here is some from the /var/log/maillog

    Jul 30 03:20:31 zimbra postfix/smtp[17902]: 585428B0022: to=, orig_to=, relay=none, delay=3521, delays=3467/0.21/54/0, dsn=4.4.1, status=deferred (connect to mail.mydomain.com[my external ip]: Connection timed out)

    Jul 30 03:20:31 zimbra postfix/smtp[17909]: AE97F8800B2: to=, relay=none, delay=77418, delays=77364/0.18/54/0, dsn=4.4.1, status=deferred (connect to mail.mydomain.com[my external ip]: Connection timed out)

    Jul 30 03:20:31 zimbra postfix/smtp[17908]: connect to mail.mydomain.com[my external ip]: Connection timed out (port 25)


    I'm not sure where else I may check.
    It would appear you have a DNS record somewhere pointing to your external IP, do a dig and see where it's located. If I read your first post correctly you don't have a domain named zimbra.mydomain.local anymore, is that correct or am I misunderstanding it?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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