[SOLVED] Initializing ldap...failed. (28928)

[tslattery]

Trying to install ZCS 5.0.8 GA Release (open source) on an Ubuntu 6.06.2 server (running in VirtualBox). I just did a standard install for Ubuntu, installed SSH and any requirements for Zimbra and then updated the system. From there I tried to do an install from the latest file on the website (zcs-5.0.8_GA_2462.UBUNTU6.20080709173036.tgz)

Everything seemed to be running fine and then I got the above error message. Checking log file I see this.

Tue Jul 22 17:11:59 2008 checking isEnabled zimbra-ldap
Tue Jul 22 17:11:59 2008 zimbra-ldap is enabled
Tue Jul 22 17:11:59 2008 Initializing ldap...
Tue Jul 22 17:11:59 2008 *** Running as zimbra user: /opt/zimbra/libexec/zmldapinit
IO::Socket::INET: connect: No route to host at /opt/zimbra/libexec/zmldapinit line 160.
Tue Jul 22 17:12:45 2008 failed. (28928)

Everything resolves properly (domain.name with MX record of mail.domain.name and mail.domain.name with a CNAME record pointing to host.domain.name). The only other related post said that it was a sudoers problem (it is 0440) and that restarting the network fixed it (it didn't).

Any ideas?

[Bill Brock]

I believe that the RFC's recommend NOT using a CNAME to resolve an E-mail server. You should use an A record. I don't know if this is the answer to your specific issue but I do know some mail servers will not work when an mail server resolves to a CNAME.

[tslattery]

Thanks for the heads up on that. Fortunately this system isn't live, yet. Unfortunately that did not solve the ldap error.

[uxbod]

Please post the following so that we can verify your DNS setup

cat /etc/hosts
cat /etc/resolv.conf
dig _yourdomainname_ mx
dig _yourdomainname_ any
host `hostname` <- note backticks and not double quotes

[tslattery]

D'oh! That was the issue after all. Everything was resolving fine when I ran pings and digs because the DNS servers were right. Unfortunately I never fixed the hosts file after changing the IP address before the installation. The test system is up and running. Thanks!