ZCS 5.0.7 on Ubuntu 8.04: Admin Console

[herpes]

Hi guys,

I had an installation of 5.0.6 running under Ubuntu 6.06, which was working fine. Then I had to update to 8.04 due to bad performance of 6.06 under XEN and installed 5.0.6 from the 8.04 community version, also did the update to 5.0.7.

Everything is working fine in the installation (mail, webmail, imap etc.), but when logging into the admin console on port 7071, I always get a timeout, making it uable to administer Zimbra.

Are there any hints where I can look what the reason for the timeout may be? Any logs that could be helpful on this? I tried the common logs in /opt/zimbra/log and /var/log, but could not find anything unusual or even entries for the administration console.

Thanks for your help,
Sven

[dijichi2]

o_O
interesting name..

anyway(!), do:

telnet localhost 7071

ps -ef |grep mailboxd

see what they return. telnet should respond to 7071, and there should be a mailboxd process running. if not, check in /opt/zimbra/log/mailboxd.log/out to see if you can see some error (usually due to permissions or memory). if so, check your firewall and dns!

[herpes]

The name has historic reasons and is mostly unique...

I did that: telnet returns after about 25 seconds without any information dumped to the console, as if the socket is closed. A process /opt/zimbra/libexec/zmmailboxdmgr is running all the time, also during the connection attempt with telnet. The zmmailboxd.out does not receive a new entry during the telnet.

What's going wrong here?

Sven

[asfik]

Same problem here with latest version of Zimbra.

Zimbra version: 5.0.9_GA_2533.UBUNTU8_64.20080814162915
Ubuntu 8.04 64 bit version

Timeout while loading Zimbra Admin Console and no error reporting.

Any fix?

[asfik]

Sorry, it's firewall issue. After allowing port 7071, the problem solved.