Results 1 to 3 of 3

Thread: Offline Restore NE woes

  1. #1
    k3rmit is offline Intermediate Member
    Join Date
    Nov 2006
    Posts
    22
    Rep Power
    8

    Exclamation Offline Restore NE woes

    Hi,

    i did an upgrade from NE 5.0.6 to NE 5.0.7, which failed miserably due too an OS issue. Obviously i did a full backup before the procedure, thus i tried to uninstall everything, install from scratch 5.0.6, following instructions in the Admin Guide for the offline restore of the mentioned full backup, to no avail. Even by following to the letter the Admin Guide indications , looking at online forum posts about this issue like this

    Failed to switch servers

    thus being sure that passwords for everything match the one from the backup localconfig.xml, and double checking all zimbra installation settings, i couldn't restore successfully everything.

    What i managed to do instead, is to make the zmrestoreoffline restore all the zimbra configuration, but not the account: when i try to restore all of them nothing happens, but when i do it with just one account i get:

    Error Code: account.NO_SUCH_ACCOUNT Message: no such account: Account ID for user@domain not found in backup Details:soap:Sender

    in the web interface and this from zmrestore -ra -a user@domain

    Error occurred: no such account: Account ID for user@domain not found in backup

    What's going on? I've checked the backup folder with the backup query utility, it's fine; had a look myself to see if IDs matched in the backup account xmls against ldap entries, it's fine... i'm outta clues, and this is happening on a production server!!!!

    Moreover, the fresh install of NE 5.0.6 has issues with postfix, mentioned here

    showq permissions failure

    and here

    postdrop fail to create file after upgrade to 5.0.3

    any clue would be really appreciated..


    thanks

  2. #2
    mmorse's Avatar
    mmorse is offline Moderator
    Join Date
    May 2006
    Location
    USA
    Posts
    6,242
    Rep Power
    21

    Default

    Currently being handled by support case 25822 & I don't want to inadvertently contradict directions given, so we'll let them handle it there & summarize later. Let us know if you should still need anything.

  3. #3
    mmorse's Avatar
    mmorse is offline Moderator
    Join Date
    May 2006
    Location
    USA
    Posts
    6,242
    Rep Power
    21

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Hangs on "Loading" screen
    By gbr in forum General Questions
    Replies: 16
    Last Post: 06-19-2008, 01:01 PM
  2. zdesktop issue report (2008-05-22 17:25:42): mail.NO_SUCH_MSG
    By John Marsden, FH Ba in forum Error Reports
    Replies: 0
    Last Post: 05-23-2008, 02:49 AM
  3. ZD Beta 2 for Windows crashes
    By ms2k in forum Installation Help
    Replies: 5
    Last Post: 04-12-2008, 07:51 AM
  4. 0.53A not syncing emails/calendar. Exceptions in logs
    By jameztcc in forum General Questions
    Replies: 3
    Last Post: 08-24-2007, 10:40 AM
  5. Network Edition restore problems??
    By jdell in forum Administrators
    Replies: 0
    Last Post: 10-25-2006, 05:00 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •