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Thread: Unknown Application Error on login

  1. #1
    JustinHarlow is offline Active Member
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    Default Unknown Application Error on login

    This probably sounds like an FAQ, but none of the prior postings I found addressed this issue; all of them seemed to have to do with nonstandard ports and such, but I am running out-of-the-box Zimbra open source on port 80. Running MacOS X 10.4.11 if that makes a difference.

    Everything was going along fine till a couple of weeks ago when the system went down due to a power failure. I was able to get things running again after reading some posts about using db_recover on the logs, but I still can't log in to the web client. I always get that annoying message "An unknown application error has occurred. Please correct any errors and retry. If the problem persists, please contact your System Administrator. (service.PARSE_ERROR)". If I knew what the problem was, I would correct it and retry...

    Anyone know what to do here?

    Thanks

    JEH

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Are you using Safari 3, by any chance? Does it work with Firefox? Are you still on 4.5.x as per your profile?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    JustinHarlow is offline Active Member
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    Yes. I am using Safari 3.1.1. Yes, it seems to work fine with Firefox (2.0.0.14). Yes, I am still on 4.5.x. Man, you are a wizard!

    What's the recommended fix/workaround?

    JEH

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by JustinHarlow View Post
    What's the recommended fix/workaround?
    I'm afraid the answer to that is an upgrade for Zimbra, the support for Safari in 4.5.x was beta and as far as I remember there's no workaround or using Safari3. This problem was common with Safari3 and the 4.5.x release, you could downgrade Safari as a workaround if you're not ready to upgrade or use Firefox.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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