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  #1 (permalink)  
Old 03-02-2006, 05:20 PM
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Posts: 11
Default Cannot access admin console after install on Suse 10x

Install went fine, with the only unresolvable error being a failure to notify Zimbra of the installation.

I am running the freely available version of Suse 10.0, with all the latest online software updates. Zimbra version is the latest Open Source Suse 10.0 binary (3.0.1) available here: http://prdownloads.sourceforge.net/z...0.tgz?download
Code:
zimbra@mailhost:~> zmcontrol status
Host mailhost.trn.local
        antispam                Stopped
        antivirus               Stopped
        ldap                    Running
        logger                  Stopped
        mailbox                 Running
        mta                     Running
        snmp                    Stopped
        spell                   Running
At this moment, I am unable to upload attachments to the Zimbra forum for some reason. I will try posting the setup, config, and server logs later.

Last edited by srf21c; 03-02-2006 at 05:23 PM..
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  #2 (permalink)  
Old 03-02-2006, 05:22 PM
Zimbra Employee
 
Posts: 2,103
Default

If half of the services failed to start, I'd say that notification isn't the only problem.

Looks to me like /var/log/zimbra.log isn't readable by zimbra, and you've got some kind of amavis startup problem.

Not sure what's happening with the admin console - what url did you go to?
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  #3 (permalink)  
Old 03-03-2006, 10:34 AM
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Posts: 11
Default

Quote:
Originally Posted by marcmac
If half of the services failed to start, I'd say that notification isn't the only problem.

Looks to me like /var/log/zimbra.log isn't readable by zimbra, and you've got some kind of amavis startup problem.

Not sure what's happening with the admin console - what url did you go to?
I'd have to agree that half of the services failing to start IS a problem!

URL I'm using to access the admin console is:

https://192.168.0.2:7071/zimbraAdmin

Current permissions for zimbra.log are:

-rw-r----- 1 root root 1707404 Mar 3 03:28 zimbra.log

....what should the permissions look like?

Still not able to upload file attachments to forum using either IE 6x or FireFox 1.5

Last edited by srf21c; 03-03-2006 at 10:36 AM..
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  #4 (permalink)  
Old 03-03-2006, 10:37 AM
Zimbra Employee
 
Posts: 2,103
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That's the correct URL - anything in /opt/zimbra/tomcat/log/catalina.out?

/var/log/zimbra.log must be readable by zimbra
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  #5 (permalink)  
Old 03-03-2006, 12:15 PM
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Posts: 11
Default

Quote:
Originally Posted by marcmac
That's the correct URL - anything in /opt/zimbra/tomcat/log/catalina.out?

/var/log/zimbra.log must be readable by zimbra
Yap, contents of catalina.out posted below.

Would a chmod 666 on the zimbra.log file do the trick?

Code:
zimbra@mailhost:~/tomcat/logs> cat catalina.out 
zmtomcatstart: info: stale pid 21142 in pid file: No such process
Mar 3, 2006 3:25:19 AM org.apache.coyote.http11.Http11Protocol init
INFO: Initializing Coyote HTTP/1.1 on http-80
Mar 3, 2006 3:25:21 AM org.apache.coyote.http11.Http11Protocol init
INFO: Initializing Coyote HTTP/1.1 on http-7071
Mar 3, 2006 3:25:21 AM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 2503 ms
Mar 3, 2006 3:25:21 AM org.apache.catalina.core.StandardService start
INFO: Starting service Catalina
Mar 3, 2006 3:25:21 AM org.apache.catalina.core.StandardEngine start
INFO: Starting Servlet Engine: Apache Tomcat/5.5.7
Mar 3, 2006 3:25:21 AM org.apache.catalina.core.StandardHost start
INFO: XML validation disabled
log4j:WARN No appenders could be found for logger (org.apache.catalina.session.ManagerBase).
log4j:WARN Please initialize the log4j system properly.
Zimbra server reserving server socket port=110 bindaddr=null ssl=false
Zimbra server reserving server socket port=995 bindaddr=null ssl=true
Zimbra server reserving server socket port=143 bindaddr=null ssl=false
Zimbra server reserving server socket port=993 bindaddr=null ssl=true
Zimbra server process is running as root, changing to user=zimbra uid=1001 gid=1000
Zimbra server process, after change, is running with uid=1001 euid=1001 gid=1000 egid=1000
Mar 3, 2006 3:25:26 AM org.apache.coyote.http11.Http11Protocol start
INFO: Starting Coyote HTTP/1.1 on http-80
Mar 3, 2006 3:25:27 AM org.apache.coyote.http11.Http11Protocol start
INFO: Starting Coyote HTTP/1.1 on http-7071
Mar 3, 2006 3:25:27 AM org.apache.catalina.startup.Catalina start
INFO: Server startup in 6390 ms

Last edited by srf21c; 03-03-2006 at 12:23 PM..
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  #6 (permalink)  
Old 03-03-2006, 12:34 PM
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Posts: 11
Default made zimbra.log readable, services still do not stay running

ran a chmod 666 on /var/log/zimbra.log, then stopped and started Zimbra services. See behavior of services pasted down below

Zimbra log should be writable...

Code:
-rw-rw-rw-  1 zimbra zimbra       0 Mar  3 03:30 zimbra.log
But yet it remains empty after the service stop and restart.

Code:
zimbra@mailhost:~> zmcontrol start
Host mailhost.trn.local
        Starting ldap...Done.
        Starting antispam...Done.
        Starting antivirus...Done.
        Starting logger...Done.
        Starting mailbox...Done.
        Starting mta...Done.
        Starting snmp...Done.
        Starting spell...Done.
You have new mail in /var/spool/mail/zimbra
zimbra@mailhost:~> zmcontrol status
Host mailhost.trn.local
        antispam                Stopped
        antivirus               Stopped
        ldap                    Running
        logger                  Stopped
        mailbox                 Running
        mta                     Stopped
        snmp                    Stopped
        spell                   Running
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  #7 (permalink)  
Old 03-03-2006, 01:32 PM
Zimbra Employee
 
Posts: 2,103
Default

what's in /tmp/swatch.out, /tmp/logswatch.out?

Is that /var/log/zimbra.log, or /opt/zimbra/log/zimbra.log?
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  #8 (permalink)  
Old 03-03-2006, 01:51 PM
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Posts: 11
Default

Quote:
Originally Posted by marcmac
what's in /tmp/swatch.out, /tmp/logswatch.out?

Is that /var/log/zimbra.log, or /opt/zimbra/log/zimbra.log?
that was /var/log/zimbra.log

Code:
zimbra@mailhost:/tmp> cat swatch.out 
Can't load '/opt/zimbra/zimbramon/lib/i586-linux-thread-multi/auto/Time/HiRes/HiRes.so' for module Time::HiRes: /opt/zimbra/zimbramon/lib/i586-linux-thread-multi/auto/Time/HiRes/HiRes.so: cannot open shared object file: No such file or directory at /usr/lib/perl5/5.8.7/x86_64-linux-thread-multi/DynaLoader.pm line 230.
 at /opt/zimbra/zimbramon/lib/Swatch/Actions.pm line 29
Compilation failed in require at /opt/zimbra/zimbramon/lib/Swatch/Actions.pm line 29.
BEGIN failed--compilation aborted at /opt/zimbra/zimbramon/lib/Swatch/Actions.pm line 29.
Compilation failed in require at /tmp/.swatch_script.7128 line 29.
BEGIN failed--compilation aborted at /tmp/.swatch_script.7128 line 29.
Code:
zimbra@mailhost:/tmp> cat logswatch.out 
Can't load '/opt/zimbra/zimbramon/lib/i586-linux-thread-multi/auto/Time/HiRes/HiRes.so' for module Time::HiRes: /opt/zimbra/zimbramon/lib/i586-linux-thread-multi/auto/Time/HiRes/HiRes.so: cannot open shared object file: No such file or directory at /usr/lib/perl5/5.8.7/x86_64-linux-thread-multi/DynaLoader.pm line 230.
 at /opt/zimbra/zimbramon/lib/Swatch/Actions.pm line 29
Compilation failed in require at /opt/zimbra/zimbramon/lib/Swatch/Actions.pm line 29.
BEGIN failed--compilation aborted at /opt/zimbra/zimbramon/lib/Swatch/Actions.pm line 29.
Compilation failed in require at /tmp/.swatch_script.6281 line 29.
BEGIN failed--compilation aborted at /tmp/.swatch_script.6281 line 29.
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  #9 (permalink)  
Old 03-03-2006, 02:00 PM
Zimbra Employee
 
Posts: 2,103
Default

Look at that. You're running on a 64 bit machine - not supported by zimbra, unless you build from source.
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  #10 (permalink)  
Old 03-03-2006, 05:30 PM
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Posts: 11
Default

Quote:
Originally Posted by marcmac
Look at that. You're running on a 64 bit machine - not supported by zimbra, unless you build from source.
Ahh! I had no idea.

It's been so long since I've bought a server I didn't even think about whether or not it came with a 64-bit proc.

Will try building from source and giving 'er another run.

Thanks for all your patience and help.
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