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Thread: Cannot access admin console after install on Suse 10x

  1. 03-02-2006, 05:20 PM #1
    srf21c
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    Default Cannot access admin console after install on Suse 10x

    Install went fine, with the only unresolvable error being a failure to notify Zimbra of the installation.

    I am running the freely available version of Suse 10.0, with all the latest online software updates. Zimbra version is the latest Open Source Suse 10.0 binary (3.0.1) available here: http://prdownloads.sourceforge.net/z...0.tgz?download
    Code:
    zimbra@mailhost:~> zmcontrol status
Host mailhost.trn.local
        antispam                Stopped
        antivirus               Stopped
        ldap                    Running
        logger                  Stopped
        mailbox                 Running
        mta                     Running
        snmp                    Stopped
        spell                   Running
    At this moment, I am unable to upload attachments to the Zimbra forum for some reason. I will try posting the setup, config, and server logs later.
    Last edited by srf21c; 03-02-2006 at 05:23 PM.
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  2. 03-02-2006, 05:22 PM #2
    marcmac
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    If half of the services failed to start, I'd say that notification isn't the only problem.

    Looks to me like /var/log/zimbra.log isn't readable by zimbra, and you've got some kind of amavis startup problem.

    Not sure what's happening with the admin console - what url did you go to?
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  3. 03-03-2006, 10:34 AM #3
    srf21c
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    Quote Originally Posted by marcmac
    If half of the services failed to start, I'd say that notification isn't the only problem.

    Looks to me like /var/log/zimbra.log isn't readable by zimbra, and you've got some kind of amavis startup problem.

    Not sure what's happening with the admin console - what url did you go to?
    I'd have to agree that half of the services failing to start IS a problem!

    URL I'm using to access the admin console is:

    https://192.168.0.2:7071/zimbraAdmin

    Current permissions for zimbra.log are:

    -rw-r----- 1 root root 1707404 Mar 3 03:28 zimbra.log

    ....what should the permissions look like?

    Still not able to upload file attachments to forum using either IE 6x or FireFox 1.5
    Last edited by srf21c; 03-03-2006 at 10:36 AM.
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  4. 03-03-2006, 10:37 AM #4
    marcmac
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    That's the correct URL - anything in /opt/zimbra/tomcat/log/catalina.out?

    /var/log/zimbra.log must be readable by zimbra
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  5. 03-03-2006, 12:15 PM #5
    srf21c
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    Quote Originally Posted by marcmac
    That's the correct URL - anything in /opt/zimbra/tomcat/log/catalina.out?

    /var/log/zimbra.log must be readable by zimbra
    Yap, contents of catalina.out posted below.

    Would a chmod 666 on the zimbra.log file do the trick?

    Code:
    zimbra@mailhost:~/tomcat/logs> cat catalina.out 
zmtomcatstart: info: stale pid 21142 in pid file: No such process
Mar 3, 2006 3:25:19 AM org.apache.coyote.http11.Http11Protocol init
INFO: Initializing Coyote HTTP/1.1 on http-80
Mar 3, 2006 3:25:21 AM org.apache.coyote.http11.Http11Protocol init
INFO: Initializing Coyote HTTP/1.1 on http-7071
Mar 3, 2006 3:25:21 AM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 2503 ms
Mar 3, 2006 3:25:21 AM org.apache.catalina.core.StandardService start
INFO: Starting service Catalina
Mar 3, 2006 3:25:21 AM org.apache.catalina.core.StandardEngine start
INFO: Starting Servlet Engine: Apache Tomcat/5.5.7
Mar 3, 2006 3:25:21 AM org.apache.catalina.core.StandardHost start
INFO: XML validation disabled
log4j:WARN No appenders could be found for logger (org.apache.catalina.session.ManagerBase).
log4j:WARN Please initialize the log4j system properly.
Zimbra server reserving server socket port=110 bindaddr=null ssl=false
Zimbra server reserving server socket port=995 bindaddr=null ssl=true
Zimbra server reserving server socket port=143 bindaddr=null ssl=false
Zimbra server reserving server socket port=993 bindaddr=null ssl=true
Zimbra server process is running as root, changing to user=zimbra uid=1001 gid=1000
Zimbra server process, after change, is running with uid=1001 euid=1001 gid=1000 egid=1000
Mar 3, 2006 3:25:26 AM org.apache.coyote.http11.Http11Protocol start
INFO: Starting Coyote HTTP/1.1 on http-80
Mar 3, 2006 3:25:27 AM org.apache.coyote.http11.Http11Protocol start
INFO: Starting Coyote HTTP/1.1 on http-7071
Mar 3, 2006 3:25:27 AM org.apache.catalina.startup.Catalina start
INFO: Server startup in 6390 ms
    Last edited by srf21c; 03-03-2006 at 12:23 PM.
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  6. 03-03-2006, 12:34 PM #6
    srf21c
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    Default made zimbra.log readable, services still do not stay running

    ran a chmod 666 on /var/log/zimbra.log, then stopped and started Zimbra services. See behavior of services pasted down below

    Zimbra log should be writable...

    Code:
    -rw-rw-rw-  1 zimbra zimbra       0 Mar  3 03:30 zimbra.log
    But yet it remains empty after the service stop and restart.

    Code:
    zimbra@mailhost:~> zmcontrol start
Host mailhost.trn.local
        Starting ldap...Done.
        Starting antispam...Done.
        Starting antivirus...Done.
        Starting logger...Done.
        Starting mailbox...Done.
        Starting mta...Done.
        Starting snmp...Done.
        Starting spell...Done.
You have new mail in /var/spool/mail/zimbra
zimbra@mailhost:~> zmcontrol status
Host mailhost.trn.local
        antispam                Stopped
        antivirus               Stopped
        ldap                    Running
        logger                  Stopped
        mailbox                 Running
        mta                     Stopped
        snmp                    Stopped
        spell                   Running
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  7. 03-03-2006, 01:32 PM #7
    marcmac
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    what's in /tmp/swatch.out, /tmp/logswatch.out?

    Is that /var/log/zimbra.log, or /opt/zimbra/log/zimbra.log?
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  8. 03-03-2006, 01:51 PM #8
    srf21c
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    Quote Originally Posted by marcmac
    what's in /tmp/swatch.out, /tmp/logswatch.out?

    Is that /var/log/zimbra.log, or /opt/zimbra/log/zimbra.log?
    that was /var/log/zimbra.log

    Code:
    zimbra@mailhost:/tmp> cat swatch.out 
Can't load '/opt/zimbra/zimbramon/lib/i586-linux-thread-multi/auto/Time/HiRes/HiRes.so' for module Time::HiRes: /opt/zimbra/zimbramon/lib/i586-linux-thread-multi/auto/Time/HiRes/HiRes.so: cannot open shared object file: No such file or directory at /usr/lib/perl5/5.8.7/x86_64-linux-thread-multi/DynaLoader.pm line 230.
 at /opt/zimbra/zimbramon/lib/Swatch/Actions.pm line 29
Compilation failed in require at /opt/zimbra/zimbramon/lib/Swatch/Actions.pm line 29.
BEGIN failed--compilation aborted at /opt/zimbra/zimbramon/lib/Swatch/Actions.pm line 29.
Compilation failed in require at /tmp/.swatch_script.7128 line 29.
BEGIN failed--compilation aborted at /tmp/.swatch_script.7128 line 29.
    Code:
    zimbra@mailhost:/tmp> cat logswatch.out 
Can't load '/opt/zimbra/zimbramon/lib/i586-linux-thread-multi/auto/Time/HiRes/HiRes.so' for module Time::HiRes: /opt/zimbra/zimbramon/lib/i586-linux-thread-multi/auto/Time/HiRes/HiRes.so: cannot open shared object file: No such file or directory at /usr/lib/perl5/5.8.7/x86_64-linux-thread-multi/DynaLoader.pm line 230.
 at /opt/zimbra/zimbramon/lib/Swatch/Actions.pm line 29
Compilation failed in require at /opt/zimbra/zimbramon/lib/Swatch/Actions.pm line 29.
BEGIN failed--compilation aborted at /opt/zimbra/zimbramon/lib/Swatch/Actions.pm line 29.
Compilation failed in require at /tmp/.swatch_script.6281 line 29.
BEGIN failed--compilation aborted at /tmp/.swatch_script.6281 line 29.
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  9. 03-03-2006, 02:00 PM #9
    marcmac
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    Look at that. You're running on a 64 bit machine - not supported by zimbra, unless you build from source.
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  10. 03-03-2006, 05:30 PM #10
    srf21c
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    Quote Originally Posted by marcmac
    Look at that. You're running on a 64 bit machine - not supported by zimbra, unless you build from source.
    Ahh! I had no idea.

    It's been so long since I've bought a server I didn't even think about whether or not it came with a 64-bit proc.

    Will try building from source and giving 'er another run.

    Thanks for all your patience and help.
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