Initializing ldap...FAILED (512)?

[eger]

I've searched through and found many instances of this error. I tried all of the listed fixes I could find, installed openssl and openssl-devel, edited /opt/zmbra/bin/ldap.

Always get these 2 errors:

Initializing ldap...FAILED (256) or
Initializing ldap...FAILED (512)

In this context:

Save config in file: [/opt/zimbra/config.6157]
Saving config in /opt/zimbra/config.6157...Done
The system will be modified - continue? [No] Yes
Operations logged to /tmp/zmsetup.log.6157
Initializing ldap...FAILED (256)


ERROR



Configuration failed

Please address the error and re-run /opt/zimbra/libexec/zmsetup.pl to
complete the configuration

Here are the last few lines from the zmsetup and install logs.

install.log:

COMMAND: zmlocalconfig -f -e zimbra_home='/opt/zimbra'
COMMAND: zmlocalconfig -f -e zimbra_index_directory='${zimbra_home}/index'
COMMAND: zmlocalconfig -f -e zimbra_index_idle_flush_time='600'
COMMAND: zmlocalconfig -f -e zimbra_index_lru_size='100'
COMMAND: zmlocalconfig -f -e zimbra_index_max_uncommitted_operations='200'
COMMAND: zmlocalconfig -f -e zimbra_java_home='${zimbra_home}/java'
COMMAND: zmlocalconfig -f -e zimbra_ldap_password='zimbra'
COMMAND: zmlocalconfig -f -e zimbra_ldap_userdn='uid=zimbra,cn=admins,cn=zimbra'
COMMAND: zmlocalconfig -f -e zimbra_log4j_properties='${zimbra_home}/conf/log4j.properties'
COMMAND: zmlocalconfig -f -e zimbra_log_directory='${zimbra_home}/log'
COMMAND: zmlocalconfig -f -e zimbra_logger_mysql_password='D54_BD_10Onaub_P3K8K3nV_60Y'
COMMAND: zmlocalconfig -f -e zimbra_mysql_connector_maxActive='10'
COMMAND: zmlocalconfig -f -e zimbra_mysql_password='t6wRXxUsLWuG1N4R0xSAIRCERRUi'
COMMAND: zmlocalconfig -f -e zimbra_mysql_user='zimbra'
COMMAND: zmlocalconfig -f -e zimbra_server_hostname='mail.fonestream.com'
COMMAND: zmlocalconfig -f -e zimbra_store_directory='${zimbra_home}/store'
COMMAND: zmlocalconfig -f -e zimbra_store_sweeper_max_age='480'
COMMAND: zmlocalconfig -f -e zimbra_uid='500'
COMMAND: zmlocalconfig -f -e zimbra_user='zimbra'
COMMAND: zmlocalconfig -f -e zimlet_directory='${tomcat_directory}/webapps/service/zimlet'

and zmsetup.log:

adding new entry "cn=(GMT\+09.00) Osaka / Sapporo / Tokyo,cn=timezones,cn=config,cn=zimbra"

adding new entry "cn=(GMT\+09.00) Seoul,cn=timezones,cn=config,cn=zimbra"

adding new entry "cn=(GMT\+09.00) Yakutsk,cn=timezones,cn=config,cn=zimbra"

adding new entry "cn=(GMT\+09.30) Adelaide,cn=timezones,cn=config,cn=zimbra"

adding new entry "cn=(GMT\+09.30) Darwin,cn=timezones,cn=config,cn=zimbra"

adding new entry "cn=(GMT\+10.00) Brisbane,cn=timezones,cn=config,cn=zimbra"

adding new entry "cn=(GMT\+10.00) Canberra / Melbourne / Sydney,cn=timezones,cn=config,cn=zimbra"

adding new entry "cn=(GMT\+10.00) Guam / Port Moresby,cn=timezones,cn=config,cn=zimbra"

adding new entry "cn=(GMT\+10.00) Hobart,cn=timezones,cn=config,cn=zimbra"

adding new entry "cn=(GMT\+10.00) Vladivostok,cn=timezones,cn=config,cn=zimbra"

adding new entry "cn=(GMT\+11.00) Magadan / Solomon Is. / New Calenodia,cn=timezones,cn=config,cn=zimbra"

adding new entry "cn=(GMT\+12.00) Auckland / Wellington,cn=timezones,cn=config,cn=zimbra"

adding new entry "cn=(GMT\+12.00) Fiji / Kamchatka / Marshall Is.,cn=timezones,cn=config,cn=zimbra"

adding new entry "cn=(GMT\+13.00) Nuku'alofa,cn=timezones,cn=config,cn=zimbra"

Any ideas? Anything else I should search for?

This is on CentOS 4.2 fresh install.

[marcmac]

Run as the zimbra user:

host `hostname` (backticks, not quotes)
ps auxww | grep slapd
ldd /opt/zimbra/openldap/libexec/slapd

[eger]

Super fast response,

I think i see a problem now, heres what those commands give (stripping my domain and real ip):

[zimbra@mail ~]$ host `hostname`
mail.mydomain.com has address xx.xxx.xxx.225
[zimbra@mail ~]$ ps auxww | grep slapd
zimbra 15007 0.2 0.9 23436 4700 ? Ssl 16:31 0:00 /opt/zimbra/openldap-2.2.28/libexec/slapd -l LOCAL0 -4 -u zimbra -h ldaps:// ldap://:389/ -f /opt/zimbra/conf/slapd.conf
[zimbra@mail ~]$ ldd /opt/zimbra/openldap/libexec/slapd
libsasl2.so.2 => /opt/zimbra/cyrus-sasl/lib/libsasl2.so.2 (0x00392000)
libssl.so.4 => /lib/libssl.so.4 (0x00bda000)
libcrypto.so.4 => /lib/libcrypto.so.4 (0x009de000)
libresolv.so.2 => /lib/libresolv.so.2 (0x0099b000)
libpthread.so.0 => /lib/tls/libpthread.so.0 (0x00947000)
libc.so.6 => /lib/tls/libc.so.6 (0x007de000)
libdl.so.2 => /lib/libdl.so.2 (0x0090a000)
libgssapi_krb5.so.2 => /usr/lib/libgssapi_krb5.so.2 (0x009c8000)
libkrb5.so.3 => /usr/lib/libkrb5.so.3 (0x00ac9000)
libcom_err.so.2 => /lib/libcom_err.so.2 (0x0095b000)
libk5crypto.so.3 => /usr/lib/libk5crypto.so.3 (0x00bb7000)
libz.so.1 => /usr/lib/libz.so.1 (0x00935000)
/lib/ld-linux.so.2 (0x007c5000)
[zimbra@mail ~]$

Problem is the IP that host resolves is a different IP than this machine. I added mail.mydomain.com with this machines ip to /etc/hosts in hopes it would use that (since I don't want to switch traffic to this machine until it's working). Is there a way I can get the zimbra user to think mail.mydomain.com is a certain IP until I change the real DNS?

Thanks again for such a quick reply.

[marcmac]

ldap is a pain about this, it likes to use dns to connect, rather than /etc/hosts. You could bring up that interface on this box (unless the real server is on the same lan) or you could change the name.

[eger]

Hmm hmmm.... well i see the problem now. I guess I will poke around and try to find the best way to make it use the IP I want instead of taking down something I dont want to..

Maybe I could setupa temporary nameserver with fake dns info for mail.mydomain.com that points to this IP and then make resolv.conf only use that nameserver.

[eger]

Well I added the IP address to the machine and tried doign a full reinstall. Same issue.

I can even telnet to xx.xxx.xxx.225 and get a connection.

Anything else I might try? On a similar machine I was able to get 3.0.0 to work so I am going to go back to the previous release and try that just for the heck of it...

[marcmac]

Is this an upgrade or a fresh install?

When you telnet, are you sure you're hitting the local host, and not the other one?

What's in your routing table?

[eger]

Fresh install.
I'm telnetting to the IP on the localhost. The IP is on the adapter with a 255.255.255.255 subnet mask. Pretty sure it's routing correct because I ping it at 0 - 1ms.

Heres something else strange. The 3.0.0 GA install worked flawlessly. No problem at all.

Not sure what's going on. I'll try to upgrade from a working 3.0.0 to 3.0.1 to see if that also works fine.

[SamTzu]

I had the same problem.
I think we will see this same problem on and on.

Only quick solution I can see is the one that I used.
Have a internal/test DNS server or keep configuring that /etc/hosts file.


Sam

[eger]

Well the /etc/hosts file did NOT work for me. Even adding the IP address of the domain to the machine did not work. May have been some fluke or something. I am installing a new CentOS 4.2 machine today and will try a fresh 3.0.1 install again.

Seemed odd that the 3.0.0 fresh install on the same machine worked fine. No problems at all.