Upgrade 5.0.4 to 5.0.6 and Documents Error

[peter76]

I upgraded from 5.0.4 to 5.0.6. After the upgrade, when I click on the documents tab, this is an excerpt of what I get. What can I do to get this data back?

HTTP ERROR: 500

INTERNAL_SERVER_ERROR

RequestURI=/service/home/peter/Notebook
Caused by:

java.lang.NullPointerException
at com.zimbra.cs.wiki.Wiki.getChrome(Wiki.java:485)
at com.zimbra.cs.wiki.Wiki.getChromeTemplate(Wiki.jav a:689)
at com.zimbra.cs.wiki.Wiki.getTemplate(Wiki.java:680)
at com.zimbra.cs.service.formatter.WikiFormatter.getT emplate(WikiFormatter.java:127)
at com.zimbra.cs.service.formatter.WikiFormatter.getT emplate(WikiFormatter.java:113)
at com.zimbra.cs.service.formatter.WikiFormatter.hand leWikiFolder(WikiFormatter.java:143)
at com.zimbra.cs.service.formatter.WikiFormatter.form atCallback(WikiFormatter.java:230)
at com.zimbra.cs.service.formatter.Formatter.format(F ormatter.java:83)
at com.zimbra.cs.service.UserServlet.doAuthGet(UserSe rvlet.java:444)
at com.zimbra.cs.service.UserServlet.doGet(UserServle t.java:350)

[oliver2uk]

Hi Peter,

I am experiencing very simillar issue. First time when I click on the documents, I can see the list, but I am not able to see any notebooks.

When I go out from the documents, I am not able to get in by clicking on the Documents link again.

Anybody help?

Many thanks.

Oliver
Oliver's personal blog

[dennydgl1]

Hi all,
I'm experiencig the same error with Zimbra 5.0.7 GA deployed from scratch (not any migration occured). If I click on the Documents tab the following error (and stack trace) appears.
Have anyone found the root cause and, even better, developed an hotfix?

Best regards,
Denis Maggiorotto

HTTP ERROR: 500

INTERNAL_SERVER_ERROR

RequestURI=/service/home/denis.maggiorotto@sunnyvale.dynalias.net/Notebook
Caused by:

java.lang.NullPointerException
at com.zimbra.cs.wiki.Wiki.getChrome(Wiki.java:490)
at com.zimbra.cs.wiki.Wiki.getChromeTemplate(Wiki.jav a:694)
at com.zimbra.cs.wiki.Wiki.getTemplate(Wiki.java:685)
at com.zimbra.cs.service.formatter.WikiFormatter.getT emplate(WikiFormatter.java:127)
at com.zimbra.cs.service.formatter.WikiFormatter.getT emplate(WikiFormatter.java:113)
at com.zimbra.cs.service.formatter.WikiFormatter.hand leWikiFolder(WikiFormatter.java:143)
at com.zimbra.cs.service.formatter.WikiFormatter.form atCallback(WikiFormatter.java:230)
at com.zimbra.cs.service.formatter.Formatter.format(F ormatter.java:83)
at com.zimbra.cs.service.UserServlet.doAuthGet(UserSe rvlet.java:435)
at com.zimbra.cs.service.UserServlet.doGet(UserServle t.java:347)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:707)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:188)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1093)
at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1084)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:360)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:350)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.Server.handle(Server.java:313)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
at org.mortbay.jetty.HttpConnection$RequestHandler.he aderComplete(HttpConnection.java:830)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:514)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:205)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)

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[dennydgl1]

Hi,
finally I found a way to make documents tab work properly.
After Zimbra installation and Zimbra user creation, typing the following command zimbra will initialize Documents for a specific user:

/opt/zimbra/bin/zmprov in name.surname@domain.com

where in stands for initialize and name.surname@domain.com is the user login followed by user domain.

Hope this helps who will face my problem in the future.
Regards,

Denis Maggiorotto