server error help

[reckless2k2]

this is the messages i get

Message:  system failure: exception during auth {RemoteManager: mail.server.com->zimbra@mail.server.com.:22} Error code:  service.FAILURE Method:  GetServerNIfsRequest Details:soap:Receiver

[mmorse]

Assuming you're using the standard ssh port:
1. Check /etc/sshd_config and be sure it's set to 22
2. stop/start/restart sshd

/etc/init.d/ssh restart

3. su - zimbra
4. Be sure zimbra's ssh port is set to 22

zmprov ms server.domain.com zimbraRemoteManagementPort 22

5. Generate new ssh keys

cd /opt/zimbra/bin/
./zmsshkeygen

6. Deploy the keys

./zmupdateauthkeys

To test this, you can run the following command:

ssh -vi .ssh/zimbra_identity -o strictHostKeyChecking=no zimbra@server.domain.com -p 22

-Shouldn't prompt you for a password at this point...then check the admin console mail queues area/servers/certificates.
If you continue to get that error please see this doc for some more ideas Mail Queue Monitoring - Zimbra :: Wiki

[reckless2k2]

i am using standard ssh port but i'm wondering if it's because i have it locked down to certain users. i don't remember if i noticed this before so i'm not sure of the change.

i will follow your advice and report back.

Thanks.

[tiger2000]

Hello Mike,

If for some reason, we need to change the SSH port to something else (e.g. 2222), what should we do?

Thanks.
Rgds,
Kevin

[uxbod]

Pretty much the same steps as Mike has already provided; though using a different port a quick search would have found :- Change Port 22.