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I have forgotten the zimbra users password. Is there any place else that I need to change anything except in Workgroup manager? I need to do a complete backup including the ldap information.
If you're referring to the 'zimbra' user on the mail server itself, I don't believe that there is a password. If you want to be the zimbra user, "su - zimbra" when you are logged in as root will log you in to the local account on the server.