Install issues with FC4 and one error

[ketank]

This is my first install and I am new to Zimbra. I am installing this on FC4 for the second time. There is only one error message that I get (see below), but once the server is running I am not able to log in to provision accounts. Any help would be greatly appreciated.



The error is a communication exception error below:

The system will be modified - continue? [No] y
Operations logged to /tmp/zmsetup.log.3857
Setting local config values...Done
Setting up CA...Done
Creating SSL certificate...Done
Initializing ldap...Done
Saving CA in ldap...Done
Installing SSL certificate...Done
Creating server entry for mailhost.k2guru.com...Done
Setting spell check URL...Done
Setting service ports on mailhost.k2guru.com...Done
Adding mailhost.k2guru.com to zimbraMailHostPool in default COS...ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mailhost.k2guru.com:389)
ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mailhost.k2guru.com:389)
Done
Installing zimlets... com_zimbra_phone... com_zimbra_url... com_zimbra_wikipedia... com_zimbra_amzn... com_zimbra_xslt... com_zimbra_tracking... com_zimbra_ymaps... Done
Setting MTA auth host...Done
Creating domain mailhost.k2guru.com...Done
Creating user _7ofmatog@mailhost.k2guru.com...Done
Creating user on34jgz0x@mailhost.k2guru.com...Done
Setting spam training accounts...Done
Creating user admin@mailhost.k2guru.com...Done
Creating postmaster alias...Done
Initializing store sql database...Done
Setting zimbraSmtpHostname for mailhost.k2guru.com...Done
Initializing logger sql database...Done
Initializing mta config...Done
Configuring SNMP...Done
Setting services on mailhost.k2guru.com...Done
Setting up zimbra crontab...no crontab for zimbra
Done

You have the option of notifying Zimbra of your installation.
This helps us to track the uptake of the Zimbra Collaboration Suite.
The only information that will be transmitted is:
The VERSION of zcs installed (3.0.0_GA_156_FC4)
The ADMIN EMAIL ADDRESS created (admin@mailhost.k2guru.com)

Notify Zimbra of your installation? [Yes] y
Notifying Zimbra of installation via http://www.zimbra.com/cgi-bin/notif...host.k2guru.com

Notification complete
This is my second install and I am new to Zimbra. I am installing this on FC4 for the second time. There is only one error message that I get (see below), but once the server is running I am not able to log in to provision accounts. Any help would be greatly appreciated.



The error is a communication exception error below:

The system will be modified - continue? [No] y
Operations logged to /tmp/zmsetup.log.3857
Setting local config values...Done
Setting up CA...Done
Creating SSL certificate...Done
Initializing ldap...Done
Saving CA in ldap...Done
Installing SSL certificate...Done
Creating server entry for mailhost.k2guru.com...Done
Setting spell check URL...Done
Setting service ports on mailhost.k2guru.com...Done
Adding mailhost.k2guru.com to zimbraMailHostPool in default COS...ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mailhost.k2guru.com:389)
ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mailhost.k2guru.com:389)
Done
Installing zimlets... com_zimbra_phone... com_zimbra_url... com_zimbra_wikipedia... com_zimbra_amzn... com_zimbra_xslt... com_zimbra_tracking... com_zimbra_ymaps... Done
Setting MTA auth host...Done
Creating domain mailhost.k2guru.com...Done
Creating user _7ofmatog@mailhost.k2guru.com...Done
Creating user on34jgz0x@mailhost.k2guru.com...Done
Setting spam training accounts...Done
Creating user admin@mailhost.k2guru.com...Done
Creating postmaster alias...Done
Initializing store sql database...Done
Setting zimbraSmtpHostname for mailhost.k2guru.com...Done
Initializing logger sql database...Done
Initializing mta config...Done
Configuring SNMP...Done
Setting services on mailhost.k2guru.com...Done
Setting up zimbra crontab...no crontab for zimbra
Done

You have the option of notifying Zimbra of your installation.
This helps us to track the uptake of the Zimbra Collaboration Suite.
The only information that will be transmitted is:
The VERSION of zcs installed (3.0.0_GA_156_FC4)
The ADMIN EMAIL ADDRESS created (admin@mailhost.k2guru.com)

Notify Zimbra of your installation? [Yes] y
Notifying Zimbra of installation via http://www.zimbra.com/cgi-bin/notif...host.k2guru.com

Notification complete

Starting servers...Done.


Operations logged to /tmp/zmsetup.log.3857


Configuration complete - press return to exit

Starting servers...Done.


Operations logged to /tmp/zmsetup.log.3857


Configuration complete - press return to exit

[marcmac]

search on that error message and you'll find lots of entries.

[ketank]

Originally Posted by marcmac

search on that error message and you'll find lots of entries.

I shall keep you posted.

Regards
Ketan

[SamTzu]

/etc/hosts
/etc/named.conf

Are you using Internal Network IP Address while DNS/Hosts is from the External Network?


Try these commands...
telnet mailserver.domain.com 389
telnet ipaddress 389

Does ether one work?


Sam

[ketank]

Sam,

You guessed correct I have it on an internal network on 192.168.13.66 with a one to one NAT using a SonicWall firewall. I set up an internal DNS now but I am not sure I have set it up correctly. I shall try what you have suggested tonight and let you know

Regards
Ketan

[ketank]

Sam,

Tried the commands:

telnet mailserver.domain.com 389

>Returns the external IP and then times out

telnet 192.168.13.66 389
> Connects and seems to work (what do I do next?)

When I try the FF browser and type https: 192.168.13.66:7071/zimbraAdmin

> I get connection was refused when attempting to contact 192.168...

Any help would be greatly aprreciated.

Regards
Ketan

[marcmac]

Either run split DNS, or forward 389 on your external IP to your ldap server.

[ketank]

I changed /etc/hosts to be

127.0.0.1 localhost.localdomain.localhost
192.168.13.66 mailhost.domain.com (I changed this from a public ip number to the private one that the server is running on)

I ran the zimbra install again (./install.sh)

Worked like a charm! Thanks for all the help. Fantastic product!