Unable to access Administration interface

[rabbie]

Hi Guy's,

I just installed zimbra: zcs-5.0.6_GA_2313.DEBIAN4.0.20080522112011 on a Debian Etch box and am trying to access the administration inteface on port 7071 but when I try:

https://ip_address_of_server:7071

I get:

    The following error was encountered: 



    Access Denied. 

    Access control configuration prevents your request from being allowed at this time. Please contact your service provider if you feel this is incorrect. 

    

    Your cache administrator is webmaster. 

and when I try:

https://server.domain.com:7071

It just times out and gives me a "connection time out" for Firefox or "Internet Explorer cannot display the webpage" from IE...

        antispam             Running

        antivirus              Running

        imapproxy            Running

        ldap                    Running

        logger                 Running

        mailbox                Running

        mta                     Running

        snmp                   Running

        spell                   Running

        stats                   Running

Could anyone please point me in the right direction for fixing this?

Thanks in advance for your help.

Rabbie

[phoenix]

Originally Posted by rabbie

I get:

    The following error was encountered: 



    Access Denied. 

    Access control configuration prevents your request from being allowed at this time. Please contact your service provider if you feel this is incorrect. 

    

    Your cache administrator is webmaster. 

There should be no difference accessing your server via IP or FQDN, the error above would indicate a firewall and/or SELinux (if you have that or anything like it on Debian).

[rabbie]

Thanks Bill,

SELinux is not installed and iptables is empty..

Rabbie.

[phoenix]

Then what's giving you this message:

Access control configuration prevents your request from being allowed

Is this on a hosted service or your local server?

[rabbie]

Sorry that error was from squid. I disabled the proxy on my browsers and have tried again and am now only getting timeouts. No errors..

Thanks again

[rabbie]

Also,

netstat -na | grep 7071

shows:

tcp6 0 0 :::7071 :::* LISTEN

[phoenix]

Is this server behind a NAT router? Do you have correct DNS A & MX records set plus a correct /etc/hosts file? Run the following commands (on the zimbra server) and post the results:

host `hostname`   <-- type as-is and use backticks not single quotes
dig yourdomain.com mx
dig yourdomain.com any
cat /etc/hosts

[rabbie]

Thanks for all your help Phoenix mate. I confirmed with the guy that handle's our firewall this morning. He told me that my pc was in a DMZ but after hammering him today, he told me that dmz is not really dmz here He still had some ports blocked on me! ! ! damn him.

Thanks again for your help.

[carlsanders]

Just checking, but are you also using the correct URL?

https://www.yourdomain.com:7071/zimbraAdmin

From the above, it appears you left out the last part.

FWIW.