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Thread: Email sent is marked as spam

  1. #11
    MrBryce2000 is offline Senior Member
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    Yipe! This HOWTO is great, but almost too much information for me!

    Here is my records file. Is the spf record correct?

    Code:
    $ttl 38400
    fairhavenchurch.org.	IN	SOA	intranet.fairhavenchurch.org. root.localhost. (
    			1208727753
    			10800
    			3600
    			604800
    			38400 )
    mail	IN	A	192.168.1.153
    fairhavenchurch.org.	IN	MX	10 mail
    fairhavenchurch.org.	IN	NS	intranet.fairhavenchurch.org.
    www.fairhavenchurch.org. 7200	IN	A	64.132.209.24
    fairhavenchurch.org.	IN	A	192.168.1.153
    secure.fairhavenchurch.org.	7200	IN	A	64.132.209.30
    alpha.fairhavenchurch.org.	7200	IN	A	64.132.209.24
    socialaction.fairhavenchurch.org.	7200	IN	A	64.132.209.24
    mail.fairhavenchurch.org.	IN	TXT	"v=spf1 a mx all"
    Thanks!

  2. #12
    phoenix is online now Zimbra Consultant & Moderator
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    One reason you might have problems with yahoo, msn etc is that your reverse DNS appears to be incorrect. It should contain the domain name of the server that's located at that IP address, check this report. There should be no reason, apart from that, why it should end up in the spam folder.

    There's a wizard for generating an SPF record at this site: SPF: Project Overview - put your domain name in the 'Deploying SPF' section of that page. There's also a couple of tests on this page: SPF: Tools - they will confirm if your records are OK. You do need the SPF records to be on a public DNS server so other mail servers can check the records.

    There's also a simple test on this page: Return Path - SenderID Test - read the instructions, send a mail to the generated address and they'll provide a link to the diagnostics page.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #13
    Bill Brock is offline Outstanding Member
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    I know I can send e-mail to Yahoo to my own account and it may or may not end up in the spam folder. It's not being treated consistently. It may even come up deferred sometimes. My ZCS server is RFC compliant right down to reverse DNS.

  4. #14
    MrBryce2000 is offline Senior Member
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    I used that validator link provided above. I've attached a PDF printout of the results. All I can say is one thing... HELP!! I thought I successfully set up my DNS server!
    Attached Files Attached Files

  5. #15
    phoenix is online now Zimbra Consultant & Moderator
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    That result shows no SPF txt records (as does a dig from my system). In the DNS set-up you've listed above is that your internal server? The records need to be placed in your public DNS server and should reference the domain name not the server name e.g.

    Code:
    fairhavenchurch.org.	IN	TXT	"v=spf1 a mx all"
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #16
    Bill Brock is offline Outstanding Member
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    Here's what I get from an nslookup for your domain.

    Non-authoritative answer:
    66.182.95.69.in-addr.arpa domain name = static-69-95-182-66.ind.choiceone.net

    Authoritative answers can be found from:
    182.95.69.in-addr.arpa nameserver = ns2.choiceone.net
    182.95.69.in-addr.arpa nameserver = ns3.choiceone.net
    182.95.69.in-addr.arpa nameserver = ns1.choiceone.net

    Non-authoritative answer:
    fairhavenchurch.org preference = 10, mail exchanger = mail.fairhavenchurch.org

    Authoritative answers can be found from:
    fairhavenchurch.org nameserver = ns2.daytondigital.net
    fairhavenchurch.org nameserver = ns1.daytondigital.net
    mail.fairhavenchurch.org internet (IPv4) address = 69.95.182.66
    ns1.daytondigital.net internet (IPv4) address = 64.132.209.2
    ns2.daytondigital.net internet (IPv4) address = 64.132.209.3

  7. #17
    MrBryce2000 is offline Senior Member
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    Thank you, Phoenix and Bill, for your prompt replies!

    Choiceone is the ISP that provides our DSL. Dayton Digital is redirecting the MX record to our IP address (our email used to be a simple POP3 service with them). Could that be an issue?

  8. #18
    phoenix is online now Zimbra Consultant & Moderator
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    Do you have access to, or control of, the DNS records at Dayton Digital? It's there that you need to add the SPF record.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  9. #19
    MrBryce2000 is offline Senior Member
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    A-ha! That makes sense! I don't have control of the DNS records there, but I can contact the technician who does.

    Thanks for the help! I will post the results of what happens.

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