Zimbra

gevetri · #1 (**permalink**) 05-14-2008, 12:57 AM

I installed zimbra desktop on a windows xp laptop. There was a sync error and I reinstalled. Now there are two files on the C drive (I think they are data files). After the uninstall, I tried to delete those files. I get the message: Cannot delete ASPNET.MSP Access is denied. What to do??
I tried uninstalling and checking the box to insure a complete uninstall, but I still see those data folders (about 35MB).

uxbod · #2 (**permalink**) 05-14-2008, 01:09 AM

Welcome to the forums

Ensure that the Zimbra service has actually been stopped. You can also check Task Manager to see if any rogue processes are running for Zimbra.

gevetri · #3 (**permalink**) 05-14-2008, 08:03 AM

How do I ensure that the Zimbra service is stopped? When checking Task manager, what proccesses are related to Zimbra?

uxbod · #4 (**permalink**) 05-14-2008, 08:06 AM

I imagine that the processes with be prefixed either zm or zc. Check in your services though that the Zimbra service has indeed been stopped.

gevetri · #5 (**permalink**) 05-16-2008, 12:12 AM

No proccesses with any z's and can not find anything relating to Zimbra in local services. The files I am trying to delete are designated with names like: 629e5ff9c20db74d321c1e. I have three now and it seems every time I install Zimbra desktop, a new one is created.