Cannot send email from Zimbra

[zilotvn]

Hi all,

I have configed: Web mail MTA hostname (global tab): doremi.vn which has real IP address: 222.252.20.200 and LAN address: 10.85.75.30

When I tried to send email from a Zimbra account to yahoo or whatever. I could not received that email.

Here is log:

May 12 10:53:52 doremi postfix/smtpd[26835]: connect from doremi.vn[10.85.75.30]
May 12 10:53:52 doremi postfix/smtpd[26835]: B00859BC3C: client=doremi.vn[10.85.75.30]
May 12 10:53:52 doremi postfix/cleanup[26838]: B00859BC3C: message-id=<459327.211210564432572.JavaMail.root@doremi.vn>
May 12 10:53:52 doremi postfix/smtpd[26835]: disconnect from doremi.vn[10.85.75.30]
May 12 10:53:52 doremi postfix/qmgr[26347]: B00859BC3C: from=, size=559, nrcpt=2 (queue active)
May 12 10:53:52 doremi amavis[7840]: (07840-02) ESMTP::10024 /opt/zimbra/amavisd/tmp/amavis-20080512T095156-07840: -> , SIZE=559 Received: from doremi.vn ([127.0.0.1]) by localhost (doremi.vn [127.0.0.1]) (amavisd-new, port 10024) with ESMTP; Mon, 12 May 2008 10:53:52 +0700 (ICT)
May 12 10:53:52 doremi amavis[7840]: (07840-02) Checking: bdX9eaDK9m9F [10.85.75.30] -> ,
May 12 10:53:52 doremi clamd[7771]: SelfCheck: Database status OK.
May 12 10:53:54 doremi postfix/smtpd[26842]: connect from localhost.localdomain[127.0.0.1]
May 12 10:53:54 doremi postfix/smtpd[26842]: D1EAA9BC4B: client=localhost.localdomain[127.0.0.1]
May 12 10:53:54 doremi postfix/cleanup[26838]: D1EAA9BC4B: message-id=<459327.211210564432572.JavaMail.root@doremi.vn>
May 12 10:53:54 doremi postfix/smtpd[26842]: disconnect from localhost.localdomain[127.0.0.1]
May 12 10:53:54 doremi amavis[7840]: (07840-02) FWD via SMTP: -> ,, BODY=8BITMIME 250 2.6.0 Ok, id=07840-02, from MTA([127.0.0.1]:10025): 250 Ok: queued as D1EAA9BC4B
May 12 10:53:54 doremi amavis[7840]: (07840-02) Passed CLEAN, LOCAL [10.85.75.30] [10.85.75.30] -> ,, Message-ID: <459327.211210564432572.JavaMail.root@doremi.vn>, mail_id: bdX9eaDK9m9F, Hits: -4.399, queued_as: D1EAA9BC4B, 2170 ms
May 12 10:53:54 doremi postfix/qmgr[26347]: D1EAA9BC4B: from=, size=1064, nrcpt=2 (queue active)
May 12 10:53:54 doremi postfix/smtp[26839]: B00859BC3C: to=, relay=127.0.0.1[127.0.0.1], delay=2, status=sent (250 2.6.0 Ok, id=07840-02, from MTA([127.0.0.1]:10025): 250 Ok: queued as D1EAA9BC4B)
May 12 10:53:54 doremi postfix/smtp[26839]: B00859BC3C: to=, relay=127.0.0.1[127.0.0.1], delay=2, status=sent (250 2.6.0 Ok, id=07840-02, from MTA([127.0.0.1]:10025): 250 Ok: queued as D1EAA9BC4B)
May 12 10:53:54 doremi postfix/qmgr[26347]: B00859BC3C: removed
May 12 10:53:55 doremi postfix/lmtp[26843]: D1EAA9BC4B: to=, relay=doremi.vn[10.85.75.30], delay=1, status=sent (250 2.1.5 OK)
May 12 10:53:55 doremi postfix/lmtp[26843]: D1EAA9BC4B: to=, relay=doremi.vn[10.85.75.30], delay=1, status=sent (250 2.1.5 OK)
May 12 10:53:55 doremi postfix/qmgr[26347]: D1EAA9BC4B: removed


Please help me to sort out the problem.

Thank you

[uxbod]

If you could post the following please

cat /etc/hosts
cat /etc/resolv.conf
dig doremi.vn mx
dig doremi.vn ns
cat /etc/resolv.conf
host `hostname` <- note backticks and not double quotes

As you are on a private LAN have you setup a Split DNS - Zimbra :: Wiki architecture ?

Also, http://www.zimbra.com/forums/announc...r-profile.html please so we know which version of ZCS you are running

[zilotvn]

cat /etc/host:
127.0.0.1 localhost.localdomain localhost
10.85.75.30 doremi.vn

# The following lines are desirable for IPv6 capable hosts
::1 ip6-localhost ip6-loopback
fe00::0 ip6-localnet
ff00::0 ip6-mcastprefix
ff02::1 ip6-allnodes
ff02::2 ip6-allrouters
ff02::3 ip6-allhosts

cat /etc/resolv.conf
nameserver 10.85.75.30

dig doremi.vn mx
; <<>> DiG 9.4.1-P1 <<>> doremi.vn mx
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 68
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1

;; QUESTION SECTION:
;doremi.vn. IN MX

;; ANSWER SECTION:
doremi.vn. 86400 IN MX 10 mail.doremi.vn.

;; ADDITIONAL SECTION:
mail.doremi.vn. 75509 IN A 222.252.20.200

;; Query time: 66 msec
;; SERVER: 10.0.0.2#53(10.0.0.2)
;; WHEN: Mon May 12 14:41:34 2008
;; MSG SIZE rcvd: 64


dig doremi.vn ns
; <<>> DiG 9.4.1-P1 <<>> doremi.vn ns
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 44639
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 2

;; QUESTION SECTION:
;doremi.vn. IN NS

;; ANSWER SECTION:
doremi.vn. 86385 IN NS vdc-hn01.vnn.vn.
doremi.vn. 86385 IN NS hcm-server1.vnn.vn.

;; ADDITIONAL SECTION:
vdc-hn01.vnn.vn. 42489 IN A 203.162.0.11
hcm-server1.vnn.vn. 84688 IN A 203.162.4.1

;; Query time: 93 msec
;; SERVER: 10.0.0.2#53(10.0.0.2)
;; WHEN: Mon May 12 14:41:49 2008
;; MSG SIZE rcvd: 112

host doremi.vn
doremi.vn has address 222.252.20.200
doremi.vn mail is handled by 10 mail.doremi.vn.


Please help me!!!

[uxbod]

According to your MX record your email is handled by mail.doremi.vn, yet in your hosts file you have the servers named recorded as doremi.vn! I presume your server is actually called mail.doremi.vn ? It also looks like your server is not responding to DNS requests as the dig shows it queried 10.0.0.2 which I presume is your firewall/router ?