[SOLVED] All messages deferred - lost connection while sending RCPT TO

[ecologist09]

I am getting this error for all messages.

May  8 10:37:15 zimbra postfix/qmgr[16756]: B3530D68264: from=, size=1481, nrcpt=1 (queue active)
May  8 10:37:15 zimbra postfix/smtp[21870]: B3530D68264: to=, relay=127.0.0.1[127.0.0.1]:10024, delay=85189, delays=85189/0.01/0.01/0.02, dsn=4.4.2, status=deferred (lost connection with 127.0.0.1[127.0.0.1] while sending RCPT TO)

They arrive fine but are not delivered. If i turn off BOTH antivirus and antispam then they get delivered.

DNS does not appear to be the issues as everything was working previously. I have tried to track down this issue through the forums but with no luck.

Any suggestions? Mail without spam and virus filtering would not be good for me.

[uxbod]

you may have a stale process somewhere. Re-enable AV/AS, and then shutdown down ZCS

ps -ef | grep -i amavis

if there are any processes kill them off, and then restart ZCS.

[ecologist09]

But this happens even across reboots. I have rebooted many times and the problem persists.

[uxbod]

Can you check /opt/zimbra/log/clamd.log for any error messages. Maybe you have a corrupt signature file that is killing it.

[ecologist09]

I see no error keywords nor do i see anything that would indicate a problem with clamd.

zimbra@zimbra:~/log$ cat clamd.log | grep -i error
zimbra@zimbra:~/log$

[uxbod]

what does

ps -ef | grep -i amavis

show ?

[ecologist09]

root@zimbra:/opt/zimbra/log# ps -ef | grep amavis
zimbra   18685     1  0 11:36 ?        00:00:00 amavisd (master)
zimbra   18687 18685  0 11:36 ?        00:00:00 amavisd (virgin child)
zimbra   18688 18685  0 11:36 ?        00:00:00 amavisd (virgin child)
zimbra   18689 18685  0 11:36 ?        00:00:00 amavisd (virgin child)
zimbra   18690 18685  0 11:36 ?        00:00:00 amavisd (virgin child)
zimbra   18691 18685  0 11:36 ?        00:00:00 amavisd (virgin child)
zimbra   18693 18685  0 11:36 ?        00:00:00 amavisd (virgin child)
zimbra   18694 18685  0 11:36 ?        00:00:00 amavisd (virgin child)
zimbra   18695 18685  0 11:36 ?        00:00:00 amavisd (virgin child)
zimbra   19365 18685  0 11:37 ?        00:00:00 amavisd (virgin child)
zimbra   22726 18685  0 11:43 ?        00:00:00 amavisd (virgin child)
root     24153 17494  0 11:46 pts/0    00:00:00 grep amavis
root@zimbra:/opt/zimbra/log#

[uxbod]

hmm, something is wrong there as you should have something like

zimbra   32350     1  0 11:46 ?        00:00:00 amavisd (master)
zimbra   32352 32350  0 11:46 ?        00:00:02 amavisd (ch8-avail)
zimbra   32353 32350  0 11:46 ?        00:00:02 amavisd (ch10-avail)
zimbra   32354 32350  0 11:46 ?        00:00:02 amavisd (ch12-avail)
zimbra   32355 32350  0 11:46 ?        00:00:03 amavisd (ch13-avail)
zimbra   32356 32350  0 11:46 ?        00:00:01 amavisd (ch6-avail)
zimbra   32357 32350  0 11:46 ?        00:00:01 amavisd (ch6-avail)
zimbra   32358 32350  0 11:46 ?        00:00:05 amavisd (ch19-avail)
zimbra   32359 32350  0 11:46 ?        00:00:02 amavisd (ch12-avail)
zimbra   32360 32350  0 11:46 ?        00:00:03 amavisd (ch17-avail)
zimbra   32361 32350  0 11:46 ?        00:00:02 amavisd (ch10-avail)

[uxbod]

Okay, it could be a perms issue somewhere, so with ZCS down and as root run /opt/zimbra/libexec/zmfixperms

[ecologist09]

root@zimbra:/opt/zimbra/log# /opt/zimbra/libexec/zmfixperms
root@zimbra:/opt/zimbra/log# su - zimbra
zimbra@zimbra:~$ zmcontrol start
Host zimbra.server
	Starting ldap...Done.
	Starting logger...Done.
	Starting mailbox...Done.
	Starting antispam...Done.
	Starting antivirus...Done.
	Starting snmp...Done.
	Starting spell...Done.
	Starting mta...Done.
	Starting stats...Done.
zimbra@zimbra:~$ ps -ef | grep amavisd
zimbra    3836     1  4 12:05 ?        00:00:01 amavisd (master)
zimbra    3846  3836  0 12:05 ?        00:00:00 amavisd (virgin child)
zimbra    3850  3836  0 12:05 ?        00:00:00 amavisd (virgin child)
zimbra    3851  3836  0 12:05 ?        00:00:00 amavisd (virgin child)
zimbra    3852  3836  0 12:05 ?        00:00:00 amavisd (virgin child)
zimbra    3853  3836  0 12:05 ?        00:00:00 amavisd (virgin child)
zimbra    3854  3836  0 12:05 ?        00:00:00 amavisd (virgin child)
zimbra    3855  3836  0 12:05 ?        00:00:00 amavisd (virgin child)
zimbra    3856  3836  0 12:05 ?        00:00:00 amavisd (virgin child)
zimbra    3857  3836  0 12:05 ?        00:00:00 amavisd (virgin child)
zimbra    3858  3836  0 12:05 ?        00:00:00 amavisd (virgin child)
zimbra    4518  2324  0 12:06 pts/0    00:00:00 grep amavisd
zimbra@zimbra:~$