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Thread: [SOLVED] Error trying to view certificates in admin console

  1. #1
    ddo
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    Default [SOLVED] Error trying to view certificates in admin console

    Hello everyone,

    We're using zimbra 5.0.4 and today we get this weird error while just trying to view the server certificate in the admin console.

    Message: system failure: exception during auth {RemoteManager: m1.clousegroup.com->zimbra@m1.clousegroup.com:22} Error code: service.FAILURE Method: GetCertRequest Details:soap:Receiver


    The server is working fine except this one error message. Thanks in advance

    -daniel

  2. #2
    mmorse's Avatar
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    Assuming you're using the standard ssh port:
    1. Check /etc/sshd_config and be sure it's set to 22
    2. stop/start/restart sshd
    Code:
    /etc/init.d/ssh restart
    3. su - zimbra
    4. Be sure zimbra's ssh port is set to 22
    Code:
    zmprov ms server.domain.com zimbraRemoteManagementPort 22
    5. Generate new ssh keys
    Code:
    cd /opt/zimbra/bin/
    ./zmsshkeygen
    6. Deploy the keys
    Code:
    ./zmupdateauthkeys
    To test this, you can run the following command:
    ssh -vi .ssh/zimbra_identity -o strictHostKeyChecking=no zimbra@server.domain.com -p 22
    -Shouldn't prompt you for a password at this point...then check the admin console mail queues area/servers/certificates.
    If you continue to get that error please see this doc for some more ideas Mail Queue Monitoring - Zimbra :: Wiki

  3. #3
    ddo
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    AThanks so much. I figured it out. We forgot to add the AllowUsers Zimbra to our sshd config. Thanks for the help.

    -daniel

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