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  #1 (permalink)  
Old 02-16-2006, 01:56 AM
Intermediate Member
 
Posts: 19
Default Zimbra Collaboration Suite 3.0 - Open Source Edition installation error

When I try to install Zimbra on CentOS 4.2, I get this error:

Installing packages

zimbra-core......zimbra-core-3.0.0_GA_156.RHEL4-20060206122144.i386.rpm...done
zimbra-ldap......zimbra-ldap-3.0.0_GA_156.RHEL4-20060206122144.i386.rpm...done
zimbra-logger......zimbra-logger-3.0.0_GA_156.RHEL4-20060206122144.i386.rpm...done
zimbra-mta......zimbra-mta-3.0.0_GA_156.RHEL4-20060206122144.i386.rpm...done
zimbra-snmp......zimbra-snmp-3.0.0_GA_156.RHEL4-20060206122144.i386.rpm...done
zimbra-store......zimbra-store-3.0.0_GA_156.RHEL4-20060206122144.i386.rpm...done
zimbra-apache......zimbra-apache-3.0.0_GA_156.RHEL4-20060206122144.i386.rpm...done
zimbra-spell......zimbra-spell-3.0.0_GA_156.RHEL4-20060206122144.i386.rpm...FAILED
###ERROR###

zimbra-spell-3.0.0_GA_156.RHEL4-20060206122144.i386.rpm installation failed

Installation cancelled

I tryed to deinstall zimbra-spell-3.0.0_GA_156.RHEL4-20060206122144.i386.rpm package, and install manually, and I get this error:

error: %post(zimbra-spell-3.0.0_GA_156.RHEL4-20060206122144.i386) scriptlet failed, exit status 1

I don't know exactly what happens. Anyone can help me ?
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  #2 (permalink)  
Old 02-16-2006, 02:47 AM
Intermediate Member
 
Posts: 20
Default

I just had the same problem and here was my solution:

edit /etc/hosts to look like:

127.0.0.1 localhost.localdomain localhost yourhost.yourdomain.com yourhost
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  #3 (permalink)  
Old 02-16-2006, 03:10 AM
Zimbra Consultant & Moderator
 
Posts: 20,316
Post

Quote:
Originally Posted by fireman949
I just had the same problem and here was my solution:

edit /etc/hosts to look like:

127.0.0.1 localhost.localdomain localhost yourhost.yourdomain.com yourhost
That's not the correct format for the hosts file on CentOS, it should be as follows:

Code:
127.0.0.1           localhost.localdomain localhost
your_IP_address      FQDN  yourhostname
Santiga, is there anything in the install logs other than the info you've posted? Does you hosts file look like the details I've posted above?
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Bill

Last edited by phoenix; 02-16-2006 at 03:15 AM..
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  #4 (permalink)  
Old 02-16-2006, 03:34 AM
Zimbra Consultant & Moderator
 
Posts: 20,316
Default

Hi

I'd suggest you look at the /etc/hosts file and see what it has in it, make the changes I've suggested above. When you've done that I'd also suggest removing the current installation of Zimbra by running the install script with the -u option, that will remove it completely from your system - after that install Zimbra again.

Any errors that Zimbra lists during the install will be in the install log in the /tmp directory.
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  #5 (permalink)  
Old 02-16-2006, 12:15 PM
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Posts: 19
Default

./install.sh

Operations logged to /tmp/install.log.4361
Checking for existing installation...
zimbra-ldap...NOT FOUND
zimbra-logger...NOT FOUND
zimbra-mta...NOT FOUND
zimbra-snmp...NOT FOUND
zimbra-store...NOT FOUND
zimbra-apache...NOT FOUND
zimbra-spell...NOT FOUND
zimbra-core...NOT FOUND


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ZIMBRA, INC. ("ZIMBRA") WILL ONLY LICENSE THIS SOFTWARE TO YOU IF YOU
FIRST ACCEPT THE TERMS OF THIS AGREEMENT. BY DOWNLOADING OR INSTALLING
THE SOFTWARE, OR USING THE PRODUCT, YOU ARE CONSENTING TO BE BOUND BY
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Press Return to continue


ERROR: Installation can not proceeed. Please fix your /etc/hosts file
to contain:



Where is the ip address of the host,
is the FULLY QUALIFIED host name, and
is the (optional) hostname-only portion



with the hosts format you told me. :-)
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  #6 (permalink)  
Old 02-16-2006, 12:19 PM
Zimbra Employee
 
Posts: 2,103
Default hosts file

FIrst off - don't user left and right angle brackets - the forum software eats them.

THe hosts file should look like:
IP fullname shortname
IP fullname shortname

IP is a dotted-quad (eg, 1.2.3.4)
fullname is the fqhn (host.domain.tld)
shortname is the hostname (host)

WHich is exactly what phoenix said. What's in your hosts file?
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  #7 (permalink)  
Old 02-16-2006, 12:35 PM
Intermediate Member
 
Posts: 19
Default

I'm tired now trying to configure hots file.... I'm not stupid... and I know how IP must to be set... and I know what means domain, and Full Qualified Host Name...

Obiously, I can see that forum eats left and right angle brackets , previously, NOT.

Ok, never see these kind of problems installing software packages...

THX for your effort.
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  #8 (permalink)  
Old 02-16-2006, 12:39 PM
Zimbra Consultant & Moderator
 
Posts: 20,316
Default

If you have your hosts file set correctly uou shouldn't see this problem, I also use CentOS 4.2 as my Zimbra server and it installed without problems. As marcmac said, what's in your hosts file? What does the hostname command return?
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Bill
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  #9 (permalink)  
Old 02-16-2006, 02:04 PM
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Posts: 19
Default

[root@santiaguin zcs]# hostname
santiaguin
[root@santiaguin zcs]#
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  #10 (permalink)  
Old 02-16-2006, 03:08 PM
Zimbra Employee
 
Posts: 4,792
Default

Not to beat a dead horse but what is in your hosts file?

cat /etc/hosts
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