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Thread: Zimbra Collaboration Suite 3.0 - Open Source Edition installation error

  1. #1
    santiga is offline Intermediate Member
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    Default Zimbra Collaboration Suite 3.0 - Open Source Edition installation error

    When I try to install Zimbra on CentOS 4.2, I get this error:

    Installing packages

    zimbra-core......zimbra-core-3.0.0_GA_156.RHEL4-20060206122144.i386.rpm...done
    zimbra-ldap......zimbra-ldap-3.0.0_GA_156.RHEL4-20060206122144.i386.rpm...done
    zimbra-logger......zimbra-logger-3.0.0_GA_156.RHEL4-20060206122144.i386.rpm...done
    zimbra-mta......zimbra-mta-3.0.0_GA_156.RHEL4-20060206122144.i386.rpm...done
    zimbra-snmp......zimbra-snmp-3.0.0_GA_156.RHEL4-20060206122144.i386.rpm...done
    zimbra-store......zimbra-store-3.0.0_GA_156.RHEL4-20060206122144.i386.rpm...done
    zimbra-apache......zimbra-apache-3.0.0_GA_156.RHEL4-20060206122144.i386.rpm...done
    zimbra-spell......zimbra-spell-3.0.0_GA_156.RHEL4-20060206122144.i386.rpm...FAILED
    ###ERROR###

    zimbra-spell-3.0.0_GA_156.RHEL4-20060206122144.i386.rpm installation failed

    Installation cancelled

    I tryed to deinstall zimbra-spell-3.0.0_GA_156.RHEL4-20060206122144.i386.rpm package, and install manually, and I get this error:

    error: %post(zimbra-spell-3.0.0_GA_156.RHEL4-20060206122144.i386) scriptlet failed, exit status 1

    I don't know exactly what happens. Anyone can help me ?

  2. #2
    fireman949 is offline Intermediate Member
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    I just had the same problem and here was my solution:

    edit /etc/hosts to look like:

    127.0.0.1 localhost.localdomain localhost yourhost.yourdomain.com yourhost

  3. #3
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by fireman949
    I just had the same problem and here was my solution:

    edit /etc/hosts to look like:

    127.0.0.1 localhost.localdomain localhost yourhost.yourdomain.com yourhost
    That's not the correct format for the hosts file on CentOS, it should be as follows:

    Code:
    127.0.0.1           localhost.localdomain localhost
    your_IP_address      FQDN  yourhostname
    Santiga, is there anything in the install logs other than the info you've posted? Does you hosts file look like the details I've posted above?
    Last edited by phoenix; 02-16-2006 at 04:15 AM.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #4
    phoenix is online now Zimbra Consultant & Moderator
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    Hi

    I'd suggest you look at the /etc/hosts file and see what it has in it, make the changes I've suggested above. When you've done that I'd also suggest removing the current installation of Zimbra by running the install script with the -u option, that will remove it completely from your system - after that install Zimbra again.

    Any errors that Zimbra lists during the install will be in the install log in the /tmp directory.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    santiga is offline Intermediate Member
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    ./install.sh

    Operations logged to /tmp/install.log.4361
    Checking for existing installation...
    zimbra-ldap...NOT FOUND
    zimbra-logger...NOT FOUND
    zimbra-mta...NOT FOUND
    zimbra-snmp...NOT FOUND
    zimbra-store...NOT FOUND
    zimbra-apache...NOT FOUND
    zimbra-spell...NOT FOUND
    zimbra-core...NOT FOUND


    PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE.
    ZIMBRA, INC. ("ZIMBRA") WILL ONLY LICENSE THIS SOFTWARE TO YOU IF YOU
    FIRST ACCEPT THE TERMS OF THIS AGREEMENT. BY DOWNLOADING OR INSTALLING
    THE SOFTWARE, OR USING THE PRODUCT, YOU ARE CONSENTING TO BE BOUND BY
    THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS
    AGREEMENT, THEN DO NOT DOWNLOAD, INSTALL OR USE THE PRODUCT.

    License Terms for the Zimbra Collaboration Suite:
    http://www.zimbra.com/license/collab...cense_1.0.html


    Press Return to continue


    ERROR: Installation can not proceeed. Please fix your /etc/hosts file
    to contain:



    Where is the ip address of the host,
    is the FULLY QUALIFIED host name, and
    is the (optional) hostname-only portion



    with the hosts format you told me. :-)

  6. #6
    marcmac is offline Expert Member
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    Default hosts file

    FIrst off - don't user left and right angle brackets - the forum software eats them.

    THe hosts file should look like:
    IP fullname shortname
    IP fullname shortname

    IP is a dotted-quad (eg, 1.2.3.4)
    fullname is the fqhn (host.domain.tld)
    shortname is the hostname (host)

    WHich is exactly what phoenix said. What's in your hosts file?

  7. #7
    santiga is offline Intermediate Member
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    I'm tired now trying to configure hots file.... I'm not stupid... and I know how IP must to be set... and I know what means domain, and Full Qualified Host Name...

    Obiously, I can see that forum eats left and right angle brackets , previously, NOT.

    Ok, never see these kind of problems installing software packages...

    THX for your effort.

  8. #8
    phoenix is online now Zimbra Consultant & Moderator
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    If you have your hosts file set correctly uou shouldn't see this problem, I also use CentOS 4.2 as my Zimbra server and it installed without problems. As marcmac said, what's in your hosts file? What does the hostname command return?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  9. #9
    santiga is offline Intermediate Member
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    [root@santiaguin zcs]# hostname
    santiaguin
    [root@santiaguin zcs]#

  10. #10
    KevinH's Avatar
    KevinH is offline Expert Member
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    Not to beat a dead horse but what is in your hosts file?

    cat /etc/hosts
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

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