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Thread: zmamavisdctl stopped and won't restart

  1. #1
    alto is offline Special Member
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    Default zmamavisdctl stopped and won't restart

    running 5.0.2 Network Edition on CentOS 4

    Antispam and antivirus showing as stopped in Admin console and command prompt.

    zmamavisdctl start does not start, failed to start error
    zmcontrol stop start does start all ok but then zmcontrol status shows antispam and antivirus not running

    Any ideas?

    Output of zimbra.log:

    Apr 16 16:49:32 mail zimbramon[30723]: 30723:info: zmmtaconfig: ERROR: /opt/zimbra/postfix/sbin/postconf -e smtpd_tls_key_file='/opt/zimbra/conf/smtpd.key' r
    c=256 No child processes
    Apr 16 16:49:34 mail postfix/postfix-script[31037]: refreshing the Postfix mail system
    Apr 16 16:49:34 mail postfix/postfix-script[31038]: refreshing the Postfix mail system
    Apr 16 16:49:35 mail postfix/master[14766]: reload configuration /opt/zimbra/postfix-2.4.3.4z/conf
    Apr 16 16:49:35 mail amavis[14503]: Net::Server: 2008/04/16-16:49:35 Server closing!
    Apr 16 16:49:35 mail postfix/anvil[5926]: statistics: max connection rate 1/60s for (smtp:216.52.123.149) at Apr 16 16:48:33
    Apr 16 16:49:35 mail postfix/anvil[5926]: statistics: max connection count 1 for (smtp:216.52.123.149) at Apr 16 16:48:33
    Apr 16 16:49:35 mail postfix/anvil[5926]: statistics: max cache size 4 at Apr 16 16:49:25
    Apr 16 16:49:35 mail amavis[14503]: Net::Server: 2008/04/16-16:49:35 Server closing!
    Apr 16 16:49:40 mail zimbramon[30497]: 30497:info: zmmtaconfig: archiving was stopped removing from current state
    Apr 16 16:49:40 mail zimbramon[27580]: 27580:info: zmmtaconfig: archiving was stopped removing from current state
    Apr 16 16:49:48 mail amavis[31375]: starting. /opt/zimbra/amavisd/sbin/amavisd at mymail.com amavisd-new-2.5.2 (20070627), Unicode aware, LANG
    ="C"
    Apr 16 16:49:48 mail amavis[31377]: starting. /opt/zimbra/amavisd/sbin/amavisd at mymail.com amavisd-new-2.5.2 (20070627), Unicode aware, LANG
    ="C"
    Apr 16 16:49:48 mail amavis[31377]: user=5066, EUID: 5066 (5066); group=, EGID: 7004 7005 7004 5 4 (7004 7005 7004 5 4)
    Apr 16 16:49:48 mail amavis[31377]: Perl version 5.008005
    Apr 16 16:49:48 mail amavis[31375]: user=5066, EUID: 5066 (5066); group=, EGID: 7004 7005 7004 5 4 (7004 7005 7004 5 4)
    Apr 16 16:49:48 mail amavis[31375]: Perl version 5.008005
    Apr 16 16:49:50 mail amavis[31377]: SpamControl: init_pre_chroot done
    Apr 16 16:49:50 mail amavis[31375]: SpamControl: init_pre_chroot done
    Apr 16 16:49:50 mail amavis[31382]: Net::Server: Process Backgrounded
    Apr 16 16:49:50 mail amavis[31383]: Net::Server: Process Backgrounded
    Apr 16 16:49:50 mail amavis[31383]: Net::Server: 2008/04/16-16:49:50 Amavis (type Net::Server::PreForkSimple) starting! pid(31383)
    Apr 16 16:49:50 mail amavis[31382]: Net::Server: 2008/04/16-16:49:50 Amavis (type Net::Server::PreForkSimple) starting! pid(31382)
    Apr 16 16:49:50 mail amavis[31383]: Net::Server: Binding to UNIX socket file /opt/zimbra/amavisd/amavisd.sock using SOCK_STREAM
    Apr 16 16:49:50 mail amavis[31383]: Net::Server: Binding to TCP port 10024 on host 127.0.0.1
    Apr 16 16:49:50 mail amavis[31382]: Net::Server: Binding to UNIX socket file /opt/zimbra/amavisd/amavisd.sock using SOCK_STREAM
    Apr 16 16:49:50 mail amavis[31382]: Net::Server: Binding to TCP port 10024 on host 127.0.0.1
    Apr 16 16:49:50 mail amavis[31383]: Net::Server: Group Not Defined. Defaulting to EGID '7004 7005 7004 5 4'
    Apr 16 16:49:50 mail amavis[31383]: Net::Server: User Not Defined. Defaulting to EUID '5066'
    Apr 16 16:49:50 mail amavis[31382]: (!)Net::Server: 2008/04/16-16:49:50 Can't connect to TCP port 10024 on 127.0.0.1 [Address already in use]\n at line 88 i
    n file /opt/zimbra/zimbramon/lib/Net/Server/Proto/TCP.pm
    Apr 16 16:49:50 mail amavis[31382]: Net::Server: 2008/04/16-16:49:50 Server closing!
    Apr 16 16:49:50 mail amavis[31383]: Module Amavis::Conf 2.091
    Apr 16 16:49:50 mail amavis[31383]: Module Archive::Zip 1.23
    Apr 16 16:49:50 mail amavis[31383]: Module BerkeleyDB 0.32
    Apr 16 16:49:50 mail amavis[31383]: Module Compress::Zlib 1.42
    Apr 16 16:49:50 mail amavis[31383]: Module Convert::TNEF 0.17
    Apr 16 16:49:50 mail amavis[31383]: Module Convert::UUlib 1.09
    Apr 16 16:49:50 mail amavis[31383]: Module DBD::mysql 4.006
    Apr 16 16:49:50 mail amavis[31383]: Module DBI 1.601
    Apr 16 16:49:50 mail amavis[31383]: Module DB_File 1.816
    Apr 16 16:49:50 mail amavis[31383]: Module Digest::MD5 2.33
    Apr 16 16:49:50 mail amavis[31383]: Module Digest::SHA1 2.11
    Apr 16 16:49:50 mail amavis[31383]: Module MIME::Entity 5.423
    Apr 16 16:49:50 mail amavis[31383]: Module MIME::Parser 5.423
    Apr 16 16:49:50 mail amavis[31383]: Module MIME::Tools 5.423
    Apr 16 16:49:50 mail amavis[31383]: Module Mail::Header 2.02
    Apr 16 16:49:50 mail amavis[31383]: Module Mail::Internet 2.02
    Apr 16 16:49:50 mail amavis[31383]: Module Mail::SpamAssassin 3.002004
    Apr 16 16:49:50 mail amavis[31383]: Module Net:NS 0.62
    Apr 16 16:49:50 mail amavis[31383]: Module Net::LDAP 0.34
    Apr 16 16:49:50 mail amavis[31383]: Module Net::Server 0.97
    Apr 16 16:49:50 mail amavis[31383]: Module Time::HiRes 1.9711
    Apr 16 16:49:50 mail amavis[31383]: Module URI 1.35
    Apr 16 16:49:50 mail amavis[31383]: Module Unix::Syslog 1.0
    Apr 16 16:49:50 mail amavis[31383]: Amavis:B code loaded
    Apr 16 16:49:50 mail amavis[31383]: Amavis::Cache code loaded
    Apr 16 16:49:50 mail amavis[31383]: SQL base code NOT loaded
    Apr 16 16:49:50 mail amavis[31383]: SQL::Log code NOT loaded
    Apr 16 16:49:50 mail amavis[31383]: SQL::Quarantine NOT loaded
    Apr 16 16:49:50 mail amavis[31383]: Lookup::SQL code NOT loaded
    Apr 16 16:49:50 mail amavis[31383]: Lookup::LDAP code loaded
    Apr 16 16:49:50 mail amavis[31383]: AM.PDP-in proto code loaded
    Apr 16 16:49:50 mail amavis[31383]: SMTP-in proto code loaded
    Apr 16 16:49:50 mail amavis[31383]: Courier proto code NOT loaded
    Apr 16 16:49:50 mail amavis[31383]: SMTP-out proto code loaded
    Apr 16 16:49:50 mail amavis[31383]: Pipe-out proto code NOT loaded
    Apr 16 16:49:50 mail amavis[31383]: BSMTP-out proto code NOT loaded
    Apr 16 16:49:50 mail amavis[31383]: Local-out proto code loaded
    Apr 16 16:49:50 mail amavis[31383]: OS_Fingerprint code NOT loaded
    Apr 16 16:49:50 mail amavis[31383]: ANTI-VIRUS code loaded
    Apr 16 16:49:50 mail amavis[31383]: ANTI-SPAM code loaded
    Apr 16 16:49:50 mail amavis[31383]: ANTI-SPAM-SA code loaded
    Apr 16 16:49:50 mail amavis[31383]: Unpackers code loaded
    Apr 16 16:49:50 mail amavis[31383]: Found $file at /usr/bin/file
    Apr 16 16:49:50 mail amavis[31383]: No $dspam, not using it
    Apr 16 16:49:50 mail amavis[31383]: No $altermime, not using it
    Apr 16 16:49:50 mail amavis[31383]: Internal decoder for .mail
    Apr 16 16:49:50 mail amavis[31383]: Internal decoder for .asc
    Apr 16 16:49:50 mail amavis[31383]: Internal decoder for .uue
    Apr 16 16:49:50 mail amavis[31383]: Internal decoder for .hqx
    Apr 16 16:49:50 mail amavis[31383]: Internal decoder for .ync
    Apr 16 16:49:50 mail amavis[31383]: No decoder for .F tried: unfreeze, freeze -d, melt, fcat
    Apr 16 16:49:50 mail amavis[31383]: Found decoder for .Z at /usr/bin/gzip -d
    Apr 16 16:49:50 mail amavis[31383]: Found decoder for .gz at /usr/bin/gzip -d
    Apr 16 16:49:50 mail amavis[31383]: Found decoder for .bz2 at /usr/bin/bzip2 -d
    Apr 16 16:49:50 mail amavis[31383]: No decoder for .lzo tried: lzop -d
    Apr 16 16:49:50 mail amavis[31383]: Found decoder for .rpm at /usr/bin/rpm2cpio
    Apr 16 16:49:50 mail amavis[31383]: Found decoder for .cpio at /usr/bin/pax
    Apr 16 16:49:50 mail amavis[31383]: Found decoder for .tar at /usr/bin/pax
    Apr 16 16:49:50 mail amavis[31383]: Found decoder for .deb at /usr/bin/ar
    Apr 16 16:49:50 mail amavis[31383]: Internal decoder for .zip
    Apr 16 16:49:50 mail amavis[31383]: No decoder for .7z tried: 7zr, 7za, 7z
    Apr 16 16:49:50 mail amavis[31383]: No decoder for .rar tried: rar, unrar
    Apr 16 16:49:50 mail amavis[31383]: No decoder for .arj tried: arj, unarj
    Apr 16 16:49:50 mail amavis[31383]: No decoder for .arc tried: nomarch, arc
    Apr 16 16:49:50 mail amavis[31383]: No decoder for .zoo tried: zoo, unzoo
    Apr 16 16:49:50 mail amavis[31383]: Found decoder for .lha at /usr/bin/lha
    Apr 16 16:49:50 mail amavis[31383]: No decoder for .cab tried: cabextract
    Apr 16 16:49:50 mail amavis[31383]: No decoder for .tnef tried: tnef
    Apr 16 16:49:50 mail amavis[31383]: Internal decoder for .tnef
    Apr 16 16:49:50 mail amavis[31383]: Found decoder for .exe at /usr/bin/lha
    Apr 16 16:49:50 mail amavis[31383]: Using primary internal av scanner code for ClamAV-clamd
    Apr 16 16:49:50 mail amavis[31383]: Found primary av scanner NAI McAfee AntiVirus (uvscan) at /usr/local/bin/uvscan
    Apr 16 16:49:50 mail amavis[31383]: Creating db in /opt/zimbra/amavisd/db/; BerkeleyDB 0.32, libdb 4.2
    Apr 16 16:49:51 mail amavis[31383]: SpamControl: initializing Mail::SpamAssassin
    Apr 16 16:49:52 mail amavis[31383]: SpamControl: init_pre_fork done
    Apr 16 16:50:01 mail zimbramon[31413]: 31413:info: 2008-04-16 16:50:01, QUEUE: 162 40
    Apr 16 16:50:01 mail zimbramon[31421]: 31421:info: 2008-04-16 16:50:01, DISK:mymail.com: dev: /dev/cciss/c0d0p1, mp: /, tot: 10077, avail: 621
    1
    Apr 16 16:50:01 mail zimbramon[31421]: 31421:info: 2008-04-16 16:50:01, DISK: mymail.com: dev: /dev/cciss/c0d0p6, mp: /opt, tot: 102396, avail:
    49122
    Apr 16 16:50:01 mail zimbramon[31421]: 31421:info: 2008-04-16 16:50:01, DISK: mymail: dev: /dev/cciss/c0d0p7, mp: /export, tot: 102073, ava
    il: 52442
    Apr 16 16:50:01 mail zimbramon[31421]: 31421:info: 2008-04-16 16:50:01, DISK: mymail.com: dev: /dev/cciss/c0d0p2, mp: /usr, tot: 8061, avail: 5
    989
    Apr 16 16:50:01 mail zimbramon[31421]: 31421:info: 2008-04-16 16:50:01, DISK: mymail.com: dev: /dev/cciss/c0d0p3, mp: /var, tot: 8061, avail: 6
    538
    Apr 16 16:50:03 mail zmmailboxdmgr[31680]: status requested
    Apr 16 16:50:03 mail zmmailboxdmgr[31680]: status OK
    Apr 16 16:50:03 mail zimbramon[31418]: 31418:info: 2008-04-16 16:50:01, STATUS: mymail.com: antispam: Stopped
    Apr 16 16:50:03 mail zimbramon[31418]: 31418:info: 2008-04-16 16:50:01, STATUS: mymail.com: antivirus: Stopped

    Apr 16 16:50:16 mail clamd[14229]: Pid file removed.
    Apr 16 16:50:16 mail clamd[14229]: --- Stopped at Wed Apr 16 16:50:16 2008

  2. #2
    LMStone's Avatar
    LMStone is offline Moderator
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    Default

    Code:
    Apr 16 16:49:50 mail amavis[31382]: (!)Net::Server: 2008/04/16-16:49:50 Can't connect to TCP port 10024 on 127.0.0.1 [Address already in use]\n at line 88 i
    n file /opt/zimbra/zimbramon/lib/Net/Server/Proto/TCP.pm
    Looks like something else is already running on port 10024, which is what amavis uses to collect mail from Postfix. (Amavis then reinjects mail to Postfix on 10025.)

    After you do a zmcontrol stop, exit out to root and run top. Enter u followed by zimbra and I expect you will see some Zimbra processes still running. If there are any zimbra processes running, you'll need to kill them first before trying a zmcontrol start.

    Hope that helps,
    Mark

  3. #3
    alto is offline Special Member
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    Default

    Hi Mark,
    I spotted that and if it happens again I will try killing the processes. I picked a quiet moment and restarted the server, a bit drastic but it worked.

    Thanks for taking the time to check it out.
    John

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