Zimbra

pcsupport · #1 (**permalink**) 04-13-2008, 05:26 PM

I have recently install Zimbra on an Ubuntu 6.06 machine (both server and desktop versions) and have yet to get it to work.

I followed the instruction here: How To Install Zimbra Collaboration Suite (ZCS) On Ubuntu | HowtoForge - Linux Howtos and Tutorials

I currently run mailsite as my mailserver (on a windows PC) with an smtp feed from my host which works beautifully.

My ISP's IP address is dynamic so I use a dnydns account to be able to keep track of the IP addres should it change.

My host has set up mail.pc-support.uk.com to point to server1941.dnsalias.org which then points to the public IP of my system.

doing a MX lookup at MX Lookup Tool - Check your DNS MX Records online give me these results:

mail.pc-support.uk.com:
5 mail.pc-support.uk.com 82.46.238.3 7200

server1941.dnsalias.org give 'no mx records found'

Doing a dig for the two above gives:

; <<>> DiG 9.3.2 <<>> mail.pc-support.uk.com
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 50855
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;mail.pc-support.uk.com. IN A

;; ANSWER SECTION:
mail.pc-support.uk.com. 4700 IN CNAME server1941.dnsalias.org.
server1941.dnsalias.org. 60 IN A 82.46.238.3

;; Query time: 134 msec
;; SERVER: 192.168.1.1#53(192.168.1.1)
;; WHEN: Mon Apr 14 00:17:09 2008
;; MSG SIZE rcvd: 93

and...

; <<>> DiG 9.3.2 <<>> server1941.dnsalias.org
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 3852
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;server1941.dnsalias.org. IN A

;; ANSWER SECTION:
server1941.dnsalias.org. 18 IN A 82.46.238.3

;; Query time: 32 msec
;; SERVER: 192.168.1.1#53(192.168.1.1)
;; WHEN: Mon Apr 14 00:17:52 2008
;; MSG SIZE rcvd: 57

I have the both domains 'mail.pc-support.uk.com' and 'pc-support.uk.com' set up in zimbra but there is no external mail coming in.

My hosts file is:

127.0.0.1 localhost.localdomain locahost mail.pc-support.uk.com server1941.dnsalias.org server mail

# The following lines are desirable for IPv6 capable hosts
::1 ip6-localhost ip6-loopback
fe00::0 ip6-localnet
ff00::0 ip6-mcastprefix
ff02::1 ip6-allnodes
ff02::2 ip6-allrouters
ff02::3 ip6-allhosts

The machine hostname is 'mail'

Where have I gone wrong or am I missing something really simple?

Any answers greatfully appreciated but please keep them simple!

phoenix · #2 (**permalink**) 04-14-2008, 12:02 AM

You have not followed the 'how-to' article, your hosts file is incorrect and you're not checking the domain name when you do a dig (you're using the server FQDN).

Follow these instructions exactly and it will work.