The mailbox and mta dies in FC4 GA version

[drewage]

After my last log post I restarted it and it has already died again...

zmprov gs myhost.com
# name myhost.com
cn: myhost.com
objectClass: zimbraServer
zimbraAdminPort: 7071
zimbraFileUploadMaxSize: 10485760
zimbraId: 4938094d-4306-4675-a65c-7ed49c4632df
zimbraImapBindOnStartup: TRUE
zimbraImapBindPort: 143
zimbraImapCleartextLoginEnabled: FALSE
zimbraImapNumThreads: 200
zimbraImapSSLBindOnStartup: TRUE
zimbraImapSSLBindPort: 993
zimbraImapSSLServerEnabled: TRUE
zimbraImapServerEnabled: TRUE
zimbraLmtpBindOnStartup: FALSE
zimbraLmtpBindPort: 7025
zimbraLmtpNumThreads: 20
zimbraMailMode: http
zimbraMailPort: 80
zimbraMailSSLPort: 443
zimbraMessageCacheSize: 1671168
zimbraMtaAuthEnabled: TRUE
zimbraMtaAuthHost: myhost.com
zimbraMtaAuthURL: https://myhost.com:443/service/soap/
zimbraMtaDnsLookupsEnabled: FALSE
zimbraMtaTlsAuthOnly: TRUE
zimbraPop3BindOnStartup: TRUE
zimbraPop3BindPort: 110
zimbraPop3CleartextLoginEnabled: FALSE
zimbraPop3NumThreads: 20
zimbraPop3SSLBindOnStartup: TRUE
zimbraPop3SSLBindPort: 995
zimbraPop3SSLServerEnabled: TRUE
zimbraPop3ServerEnabled: TRUE
zimbraRedoLogArchiveDir: redolog/archive
zimbraRedoLogDeleteOnRollover: TRUE
zimbraRedoLogEnabled: TRUE
zimbraRedoLogFsyncIntervalMS: 10
zimbraRedoLogLogPath: redolog/redo.log
zimbraRedoLogRolloverFileSizeKB: 102400
zimbraServiceEnabled: antivirus
zimbraServiceEnabled: logger
zimbraServiceEnabled: mailbox
zimbraServiceEnabled: mta
zimbraServiceEnabled: snmp
zimbraServiceEnabled: ldap
zimbraServiceEnabled: spell
zimbraServiceHostname: myhost.com
zimbraServiceInstalled: antivirus
zimbraServiceInstalled: antispam
zimbraServiceInstalled: logger
zimbraServiceInstalled: mailbox
zimbraServiceInstalled: mta
zimbraServiceInstalled: snmp
zimbraServiceInstalled: ldap
zimbraServiceInstalled: spell
zimbraSmtpHostname: myhost.com
zimbraSmtpPort: 25
zimbraSmtpSendPartial: FALSE
zimbraSmtpTimeout: 60
zimbraSpellCheckURL: http://myhost.com:7780/aspell.php
zimbraSshPublicKey: ssh-dss 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 myhost.com
zimbraTableMaintenanceGrowthFactor: 10
zimbraTableMaintenanceMaxRows: 1000000
zimbraTableMaintenanceMinRows: 10000
zimbraTableMaintenanceOperation: ANALYZE
zimbraVirusDefinitionsUpdateFrequency: 2h

[marcmac]

zimbraMtaAuthURL: https://myhost.com:443/service/soap/

This is wrong (and probably what's killing the mta) - this is a known bug - basically, you're authing against 443, and your server is only listening on 80 (zimbraMailMode=http). To fix this:
zmprov ms myhost.com zimbraMtaAuthHost myhost.com
(Which is what it's already set to) will refresh the URL based on the mail mode.

I don't think this is what's killing tomcat, but it could be...

[drewage]

Ok, I have made this change...will let you know if it dies

[marcmac]

For my own peace of mind - could you drop a post in a few days if it _doesn't_ die, too?


Thanks - I hope this fixes it.

[drewage]

Definitely...I will keep you posted.

[drewage]

Down this morning...

[rmvg]

I am having what appears to be a similar problem only i have a fresh install of zimbra GA on fedora core 3 but only my mailbox dies. Do not want to jump the gun here but i had only just installed zimbra last night on new fedora core 3, but the mailbox was stopped this morning. My isp was down for several hours last night could that have anything to do with it?

Also i have been running

Release 3.0.0_M2_740.FC3_20051114171941 installed Tue Nov 29 04:40:51 2005

have run into the same problems mailbox stopped and having to restart it every couple of days. Was hoping the new version would be fixed i will keep u's posted.

[KevinH]

Odd that only a couple people seem to be having this problem out of the 1000's of installs out there. What's the last info in the log when it dies?

[drewage]

Down again after restart this morning...

I am just going to uninstall and re-install from GA

[Billy]

Any solution yet?

I just started having this problem today. GA 3.0.0 has been installed for a couple of weeks. I just upgraded to GA 3.0.1 with no resolution to the problem.

Same/similar symptoms. Running fine, mailbox stops for no apparent reason.

>>>>>

Found out of memory errors from tomcat in zimbra log. We have found that a normal Tomcat install on FC4 does not allocate much memory for the heap. On our app servers we always have to set -Xms384m to give it any kind of headroom at all. I upped the allocation in Zimbra with

zmlocalconfig -e tomcat_java_heap_memory_percent=80

and that brought the heap size up to 401m.

Is this a possible cause for the unexpected mailbox and/or mta shut downs?