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Thread: SMTP Error to Gmail...

  1. #1
    Shahar is offline Intermediate Member
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    Default SMTP Error to Gmail...

    I'm sorry to have to inform you that your message could not
    be delivered to one or more recipients. It's attached below.

    For further assistance, please send mail to postmaster.

    If you do so, please include this problem report. You can
    delete your own text from the attached returned message.

    The mail system

    : host aspmx.l.google.com[209.85.135.114] said: 550-5.7.1
    [84.110.212.34] The IP you're using to send mail is not authorized
    550-5.7.1 to send email directly to our servers. Please use the SMTP
    550-5.7.1 relay at your service provider instead. Learn more at 550
    5.7.1 'The IP you're using to send email is not authorized...'
    u26si1650817mug.17 (in reply to end of DATA command)

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    The link you've posted in the error message tells you what you need to know, did you look there?
    'The IP you're using to send email is not authorized...'

    In order to prevent spam, Gmail refuses mail when the sending IP address does not match the sending domain. To send mail from your server to Gmail, we suggest using the SMTP relay provided by your ISP. Please note that we are unable to whitelist IP addresses or otherwise make exceptions at this time.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    Shahar is offline Intermediate Member
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    my english is sucks
    in the end? what i need to do?
    Google says 'sending IP = sending Domain' and my Domain have A/MX record to my ip.
    they want PTR record from my IP to domain?

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by Shahar View Post
    they want PTR record from my IP to domain?
    Your English isn't that bad. Yes, I believe they want a reverse DNS.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    carlsanders is offline Active Member
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    Yes.

    More and more e-mail servers in the world have this restriction: that
    the IP must resolve to the e-mail server.

    Unfortunately, for those of us who don't fully control our own dns (i.e
    we are setting something up from home), frequently the service provider,
    such as Verizon or Cox, need to be called up and asked to change the
    reverse dns.

    For example, the IP resolves to blahblahblah.verizon.net, not to
    myeemailserver.domain.com

    They will change this for you if you have static IPs, and you give them a call.

    Or, if you're running your own dns, then just make sure the IP resolves to
    your e-mail server and you'll be fine once the changes propagate.

  6. #6
    Shahar is offline Intermediate Member
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    i cant put reverse dns
    its dny ip
    i will install smtp relay (from ISP)
    something else the zimbra support connect to other servers (in pop3) ? and getting emails?

  7. #7
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by Shahar View Post
    i cant put reverse dns
    its dny ip
    i will install smtp relay (from ISP)
    If you can't modify your reverse DNS then a relay is the only option.

    Quote Originally Posted by Shahar View Post
    something else the zimbra support connect to other servers (in pop3) ? and getting emails?
    That's a user option, check the preferences for a user account.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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