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Thread: [SOLVED] New FC8 Install MX help

  1. #1
    rdeeming is offline Member
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    Default [SOLVED] New FC8 Install MX help

    I am doing a new install of Zimbra on an FC8 system. During the install I am getting errors about MX resolve errors.

    DNS ERROR resolving MX for zimbra.domain.com

    Currently I am running a postfix->dovecot email system and can not take that down IE change my MX domain.com records to the new zimbra.domain.com server until that is working.

    What can I do to satisfy the install process about the MX record?

    Right now I am stuck with this error when running zmsetup.pl.

    Initializing ldap...failed. (28416)
    ERROR
    Configuration failed
    Please address the error and re-run

    What is this error and is it directly related to not having a proper MX record defined according to zimbra?

  2. #2
    Bill Brock is offline Outstanding Member
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    You need to change the install domain from zimbra.domain.com to domain.com .

    This is something needed in most install. Zimbra uses the FQDN instead of the domain name. That's why it needs to be changed to simply the domain name. After changing that, zimbra will go ahead and install even if you don't have the proper DNS records setup.

    I hope before you put zimbra into production that you setup the proper MX record pointing to the FQDN of your server (which should also be the name returned from the HELO command). You will also need an A record and a PTR record eo prevent issues with communication between your server and others.

  3. #3
    Bill Brock is offline Outstanding Member
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    The change I refer to takes place at the point you are receiving your error message. Zimbra should be giving you the opportunity to make the change then.

  4. #4
    rdeeming is offline Member
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    I did try this since that is the way we have the MX records setup and still got errors.

    This is what I got.

    # host -t mx domain.com
    domain.com mail is handled by 30 mx2.mailhop.org.
    domain.com mail is handled by 10 mail0.domain.com.
    domain.com mail is handled by 20 mail1.domain.com.

    # ./zmsetup.pl
    Operations logged to /tmp/zmsetup.03312008-160109.log
    Setting defaults...

    DNS ERROR resolving MX for zimbra.domain.com
    It is suggested that the domain name have an MX record configured in DNS
    Change domain name? [Yes] yes
    Create Domain: [zimbra.domain.com] domain.com
    MX: mx2.mailhop.org (204.13.249.74)
    MX: mx2.mailhop.org (208.78.69.71)
    MX: mx2.mailhop.org (208.78.69.72)
    MX: mx2.mailhop.org (208.78.69.73)
    MX: mx2.mailhop.org (204.13.249.71)
    MX: mx2.mailhop.org (204.13.249.72)
    MX: mx2.mailhop.org (204.13.249.73)
    MX: mail0.domain.com (192.168.10.50)
    MX: mail1.domain.com (192.168.10.50)

    Interface: 192.168.10.11
    Interface: 127.0.0.1


    DNS ERROR - none of the MX records for domain.com
    resolve to this host
    It is suggested that the MX record resolve to this host
    Re-Enter domain name? [Yes] no
    done.
    Checking for port conflicts

    Note

    The previous configuration appears to have failed to complete

    Attempt to complete configuration now? [yes]
    Save configuration data to a file? [Yes]
    Save config in file: [/opt/zimbra/config.11753]
    Saving config in /opt/zimbra/config.11753...done.
    The system will be modified - continue? [No] yes
    Operations logged to /tmp/zmsetup.03312008-160109.log
    Initializing ldap...failed. (28416)

    ERROR

    Configuration failed

    Please address the error and re-run


    From what I have read this should have installed specifying "domain.com", even thought domain.com MX resolves to a different address other than where I am installing zimbra?

  5. #5
    rdeeming is offline Member
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    Update:

    I put in a temp MX entry which cleared up the errors regarding the MX record check.

    domain.com mail is handled by 4 zimbra.domain.com.

    Still get the error about the initialization of LDAP failing.

    Initializing ldap...failed. (28416)

    Reading this thread....
    Initializing ldap...failed. (28416) on RHEL 5

    I am reinstalling:
    # ./install.sh -u
    # ./install.sh --platform-override

  6. #6
    rdeeming is offline Member
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    Same ldap error result after reinstall.

    Any suggestions as to what might be the problem?

  7. #7
    rdeeming is offline Member
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    More updates to the problem:

    Initializing ldap...
    *** Running as zimbra user: /opt/zimbra/libexec/zmldapinit
    sudo: sorry, you must have a tty to run sudo
    sudo: sorry, you must have a tty to run sudo
    sudo: sorry, you must have a tty to run sudo
    sudo: sorry, you must have a tty to run sudo
    sudo: sorry, you must have a tty to run sudo
    sudo: sorry, you must have a tty to run sudo
    sudo: sorry, you must have a tty to run sudo
    IO::Socket::INET: connect: Connection refused at /opt/zimbra/libexec/zmldapinit line 160.
    failed. (28416)


    ERROR

  8. #8
    mmorse's Avatar
    mmorse is offline Moderator
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    visudo
    comment out:
    #Defaults requiretty

  9. #9
    rdeeming is offline Member
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    Thanks for the tip. That has allowed me to continue.

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