GA SuSE10 installation failed on bad rpm

[Dude]

I have downloaded twice the complete sourceforge package to make sure
but installation fails with:

Installing packages
   zimbra-core......zimbra-core-3.0.0_GA_156.SuSE10-20060206105821.i386.rpm...FAILED
###ERROR###

zimbra-core-3.0.0_GA_156.SuSE10-20060206105821.i386.rpm installation failed
Installation cancelled

Worse is that the second try ruined my /opt/zimbra (by removing it),
so lost all my emails but I should have made a backup, my own fault

[KevinH]

What does /tmp/install.log or /tmp/zmsetup.log have to say?

[Dude]

It says:

Preparing packages for installation...
usermod: Account `zimbra' is currently in use.
error: %pre(zimbra-core-3.0.0_GA_156.SuSE10-20060206105821) scriptlet failed, exit status 15
error:   install: %pre scriptlet failed (2), skipping zimbra-core-3.0.0_GA_156.SuSE10-20060206105821

After logging out on the other SSH session it worked...

With some more elaboration on the error on the prompt (and not in the log)
I would have saved my emails...

[marcmac]

never seen that before, but I imagine that shutting down all processes owned by the zimbra user and logging out all zimbra shells should fix it.

[Dude]

Originally Posted by marcmac

but I imagine that shutting down all processes owned by the zimbra

Indeed, that's why I logged into the account: to shutdown with zmcontrol

I would like to suggest to provide a error message pointing to the root cause (user Zimbra in use).
Now I started the installer twice and messed all up
(again this is my mistake: I forgot to backup /opt/zimbra)