[SOLVED] Error Upgrading 5.0.2 to 5.0.4 URGENT

[gmsmith]

Yes, submit a case.

[dijichi2]

I did a copy but it freezed copying on /opt/zimbra/postfix/spool/
After an hour I stopped the copy process with ctrl/c. Because my boss wanted the mail system running.
So I have an partial copy. but not the whole thing. I know its stupid.

BLAME YOUR BOSS THEN!!!

I have a daily backup. But that is just the mails I think.

you could install a fresh working copy and then restore from your daily backup? i've never tried this before but assume it must work?

in the future, when you do an upgrade, always take a snapshot of /opt/zimbra. The easiest way is to stop zimbra, and do:
cd /opt; tar cf zimbra.tar zimbra
If you search the forums and the wiki there are alternatives using scripts and rsync, but nothing beats a simple tar.

[dijichi2]

Support the BES for Linux Initiative - E-mail: besforlinux@perceiva.com with your support!

hell yes

[jholder]

This is probably related to:
Bug 26281 - Check Logger DB integrity and Connection Prior to Installing

Looks like you had a pre-existing logger condition that you probably didn't know about. This caused the upgrade to fail.

If you're on RHEL, just uninstall it:
rpm -qa | grep logger
Then rpm -e (package)

Then rerun the installer. That will get it working.

[jayel]

I am on UBUNTU 6

John

[jayel]

A submitted a case on zimbra...
It was sunday and 5 min. later I got a phonecall from the guys at zimbra to solve the problem.
That is what we call "EXCELLENT SERVICE".
He reinstalled the 5.0.2 version and restored a backup from 2 days ago.
No problem.
He also said i'd better upgrade my RAM on my server (old server) 500 MB, now I've upgraded to 2 GB RAM and it runs smoothly..

Can I upgrade now to 5.0.4 or should I wait.

John

PS Thanks to everyone and to the zimbra team for the excellent service

[phoenix]

Originally Posted by jayel

Can I upgrade now to 5.0.4 or should I wait.

You can upgrade but make sure you take a full backup first and let it complete this time.

[maumar]

Originally Posted by jholder

This is probably related to:
Bug 26281 - Check Logger DB integrity and Connection Prior to Installing

Looks like you had a pre-existing logger condition that you probably didn't know about. This caused the upgrade to fail.

If you're on RHEL, just uninstall it:
rpm -qa | grep logger
Then rpm -e (package)

Then rerun the installer. That will get it working.

i have NE 5.0.11, Centos 5.2, with logger stopped with the infamous gui error.

I follow this link

http://wiki.zimbra.com/index.php?title=Logger#Troubleshooting

i try

[01:01:04 zimbra@zimbra ~ ]$ logmysqladmin status                       
Uptime: 181  Threads: 11  Questions: 1674  Slow queries: 0  Opens: 19  Flush tables: 1  Open tables: 13  Queries per second avg: 9.249

01:02:48 zimbra@zimbra ~ ]$ logmysql zimbra_logger                           
ERROR 1040 (08004): Too many connections

now, what can i do to avoid to rpm -e logger rpm package
and then reinstaling (./install.sh u mean, correct?)

i noted

[01:14:21 zimbra@zimbra ~ ]$ grep connections /opt/zimbra/conf/my.logger.cnf
max_connections   = 10

i wonder why a so small number and I would know if i could increase it, changing it in my.logger.cnf, zmcontrol stop/start, then issue

logmysql zimbra_logger

to investigare tables to be repaired.

what do u suggest?
tia

[phoenix]

5.011 Bug - zmlogger fails to stop
Bug 33604 – Server Status Error